Ackerman Music Reviews

Name: Ackerman Music
Address: 163 Portland Road, Hove
Rating: 4.93

4.9 Rating 10,571 Reviews

98 %

of reviewers recommend Ackerman Music

4.9

Based on 10,571 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0333 3440070

Email:

info@ackermanmusic.co.uk

Location:

163 Portland Road
Hove
BN3 5QJ

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Ackerman Music 5 star review on 18th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The item ordered has NOT arrived yet on 11 March 2018. Payment of £19.99 was taken from my credit card on 01/03/18. I shall be seeking a refund. Andrew Thomson”

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Posted 7 years ago

“I ordered a product since the 9th of January and as I write this I haven't received my parcel yet. I kept checking my email to find out if the parcel has been dispatched but I saw nothing. I'm quute disappointed because the person who recommended Ackerman gave me the impression that they are efficient.”

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Posted 7 years ago

“Goods not delivered, carrier non-contactable. Vendor did not return call, and couldn't contact carrier either. Dismal performance so requested full refund due to non-delivery of goods. I hope I get it.”

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Posted 7 years ago

Hello there. I'm very sorry your item was lost by the courier. It's unusual for this to occur but it can happen occasionally. We would always happily send out a replacement to you but we have refunded your order as requested. I do hope this won't put you off ordering from us in the future. Kind regards. Anthony

Posted 7 years ago

“I never received the book. There is no way to track the Airmail. I separately ordered the same from Boosey.com. Sorry but it will be better if there is a tracked courier available.”

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Posted 8 years ago

Hello, we do track our international deliveries, your book was dispatched with the code RU830214205GB and delivery was attempted on the 16th of December. Here is a summary from the royal mail tracking service: Service International Signed Latest update: Delivery attempted A delivery was attempted for your item with reference RU830214205GB in INDIA before 11:46 on 16/12/16. If the addressee does not collect it or make an arrangement to have it redelivered, it will be returned to the sender in the UK. Sorry for any inconvenience, we have not received it back, could you double check at your local depot. thank you

Posted 8 years ago

Ackerman Music is rated 4.9 based on 10,571 reviews