Ackerman Music Reviews

Name: Ackerman Music
Address: 163 Portland Road, Hove
Rating: 4.93

4.9 Rating 11,286 Reviews

98 %

of reviewers recommend Ackerman Music

4.9

Based on 11,286 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0333 3440070

Email:

info@ackermanmusic.co.uk

Location:

163 Portland Road
Hove
BN3 5QJ

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Ackerman Music 5 star review on 2nd March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient, prompt delivery.”

Helpful Report

Posted 3 years ago

“Fabulous service from these guys! Ordered uke strap Thurs morning - 22nd Dec. Didn't expect to see it until New Year but it has just been delivered today, Dec 23rd, less than 24 hours later. Lovely little Flight strap ( cat design) and a headstock holder in with it too which I did not expect Very satisfied - thank you!”

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Posted 3 years ago

“I had waited months for the Yamaha Silent brass mute to be stocked and had been watching various sites to see who had them first . I had left my details with 4 stockists and Ackerman got back to me first . I thought that because of postal strikes the mute wouldn't arrive until the new year but after just 24 hours after purchasing the mute it arrived ........ amazing . So well packed , a really competitive price and such a quick service , what more could you ask for , just brilliant . Many thanks for everything .”

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Posted 3 years ago

“very efficient!”

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Posted 3 years ago

“Right product, best price, quick delivery”

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Posted 3 years ago

“Excellent service! Delivered door to door on time. Will buy again from you in future when need arises. Tony Bennett”

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Posted 3 years ago

“Very professional, fast delivery”

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Posted 3 years ago

“Fast delivery, always excellent service!”

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Posted 3 years ago

“Arrived very quickly ,great service.”

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Posted 3 years ago

“I've had a couple of small orders for sheet music from Ackerman recently. First one was lightning-fast; less than 24 hours from order to arrival. The second one took a bit longer, but was in the middle of postal strikes, so entirely understandable. Wouldn't hesitate to use again.”

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Posted 3 years ago

“Excellent personal service. When delivery was delayed by the postal strikes, I got an email from Ackermans with info on what they were doing to resolve the situation. All good and the children love the new music.”

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Posted 3 years ago

“You dispatched it immediately - shame our postal service let you down a bit. You had a hard to find book of music and it was well priced thank you.”

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Posted 3 years ago

“Ordered on a Sunday night, dispatched on Monday morning, great service!”

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Posted 3 years ago

“All great. Service fab and book is wonderful”

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Posted 3 years ago

“I have not received the book I purchased. And when I wrote to Ackerman Music to ask why they replied it’s all because of Royal mail striking. And you didn’t provide me a tracking number about the delivery. The website seems like a big liar, you received my money but I didn’t receive the music book at all.”

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Posted 3 years ago

Thank you for your email. This item was send 1st class with Royal Mail on Sat 3rd December to your address We are noticing an awful lot of customers still haven’t received their post from the end of November/start of December thanks to the Royal Mail strikes. Hopefully it will arrive with you in the next few days (although please bear in mind there is yet another strike on Wednesday and Thursday this week) There are Royla Mail Strikes, Snow and Christmas post which is the busiest time of the year. Do not call us liars as we are most certainly not. Due to the current postal strikes all couriers and delivery services are experiencing delays in deliveries. While we always try to ship your goods on the same day you order them, we cannot guarantee a delivery date at this time. Please be patient as everyone from the shop and the delivery companies will do all we can to make sure you get your order as quickly as possible.

Posted 3 years ago

“Very efficient and good quality products”

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Posted 3 years ago

“I cannot fault at all”

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Posted 3 years ago

“Excellent super quick excellent value. Thank you”

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Posted 3 years ago

“Massive range of stock for all instruments and wide range of genre, competitive prices and a great online service. My order was swiftly processed and when held up by Royal Mail strikes, I had very quick reply and reassurance when contacting Ackerman by email. Highly recommended!!”

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Posted 3 years ago

“Very good service and excellent price. Highly recommended.”

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Posted 3 years ago

Ackerman Music is rated 4.9 based on 11,286 reviews