Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.43

4.4 Rating 21,853 Reviews

85 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 10th April 2026

Karen S

2844

Anonymous

Anonymous // 01/01/2019

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“I had a query in relation to an order. The response was within the hour and I was assured my item would be with me by the end of the month. Excellent customer service.”

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“Beautifully designed, very easy to order, fast delivery , packaging and gift bags are of the highest quality.. very happy customer”

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“After receiving a damaged package containing a watch from your range for a Christmas present for my daughter, the service I received was brilliant. I have now been able to re order the gift which I know my daughter will love. Thank you all so much”

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“My Belgravia small watch is stunning, sturdy, great for everyday and light to wear. Loved it so far!”

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“Friendly, prompt, supportive staff. Had an issue with my delivery, but it was quickly resolved and all while making me feel appreciated, and extremely friendly and supportive. Fantastic staff and company!!”

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“Excellent service,and brilliant customer service,they kept me informed every stel of the way,and resolved everything.So happy with everything,thank you so much.😊”

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“Love the company and their high quality products”

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“I ordered a ring however it just wasn't quite right for me. Nothing to do with the ring itself as it was beautiful. I returned without any problems. I would happily order from this company again and would recommend them to friends”

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“I had two beautiful bracelets, unfortunately one of them was a little tight, so I sent it back to them and received a replacement in just a few days. Wonderful bracelets, and wonderful service. I would absolutely recommend Abbott lyon.”

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“I absolutely love Abbott Lyon! Their jewellery is stunning and high quality. My order arrived super quickly and beautifully packaged. I’ve already received so many compliments and can’t wait to buy from them again! 💎”

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“Such gorgeous jewellery. I love everything I own. Great quality and never tarnishes. I love that they are always working on new designs and always have something new and beautiful to offer.”

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“My delivery went missing and advisor at Abbott Lyon couldn’t have been more helpful they re ordered my package the next day can’t fault them very pleased with service I received”

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“The delivery was super quick and arrived all in tact. The process of shopping on the website was super simple too😊”

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“There was a delay with my order and they wer very thorough making sure to help me see what the issue was, the piece itself is stunning and im very happy with it, will definitely be ordering again”

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“Abbott Lyon offers beautifully designed, personalised jewellery that feels both luxurious and affordable. Their pieces are consistently praised for high quality, durability, and resistance to tarnishing, making them perfect for everyday wear as well as special occasions2. Customers love the ability to personalise items with names, initials, or birthstones”

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“The most incredible pieces to add to any look and elevate it completely!”

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“Excellent customer service , missing item from order was sorted really quickly and a replacement sent out”

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“Beautiful bracelets, When they got delayed in the post the customer service immediately got it sorted and I received them the next day. Great Buy and excellent service. Thank you. :)”

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“I was blown away by my new personalised necklace. I got my initial, my daughters and husband on my necklace with our birthstones. It’s such a lovely touch and so personal. The quality is so good and the packaging is so sophisticated”

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“Great service. I received my order that had been damaged by the courier. I emailed with my issue and I had a response and replacement items sent out within hours. Thank you!”

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Abbott Lyon is rated 4.4 based on 21,853 reviews