Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.25

4.3 Rating 11,373 Reviews

80 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 20th June 2025

2654

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service was amazng, really helpful when I needed it! Great price, incredible quality and just genuinely perfect!!”

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“Speedy delivery, great quality and gorgeous pieces!”

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“I love Abbott Lyon jewellery, everything is so gorgeous! My favourite pieces are the ones you can have personalised”

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“Abbott Lyon offers beautifully crafted, high-quality jewelry with a luxury feel. I loved the personalized touch on my piece—it was elegant and exactly as described. Packaging was stunning, and delivery was prompt. Excellent customer service and attention to detail make this brand a favorite. Highly recommend for gifts or self-treats!”

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“I got my first ever item from Abbott Lyon recently and it won't be the last. I got two pairs of earrings and have worn them every day since. I always struggle with earrings making my ears sore but these are brilliant, I've not had a single issue. And they are beautiful too. The packaging is also stunning and makes the perfect gift. I've got my eye on so many more pieces. Absolutely recommend”

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“I've been a customer of Abbott Lyon for many years now. I don't need to purchase very often because the pieces really do last. In the years l've been an customer, I only ever had an issue with a product once, and even months down the line (outside of the returns period) the issue was immediately sorted by customer service and they truly went above and beyond to resolve my issue beyond what you could expect a brand to do. I was so impressed. AL truly manufacture high quality, durable products that last. I think the pricing is extremely reasonable and worthwhile. I wear my jewellery in the shower and it always looks so shiny and bright. It's never tarnished or dulled.”

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“I got a gorgeous new necklace ‘PERSONALISED INITIAL & DROPLET BIRTHSTONE NECKLACE (GOLD)’ it’s stunning and I got so many compliments on it, amazing quality and shipping was so fast!”

Abbott Lyon 5 star review on 16th June 2025

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“Absolutely delighted with all my item and will be back silver and gold jewellery good”

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“My query today regarding a faulty item was dealt with quickly by Ayanda and the whole process was made so easy. I received a credit note without any fuss. The whole process was stress free Thank you so much”

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“Absolutely loved my experience with Abbott Lyon! The pieces are not only stunning but also feel thoughtfully crafted and unique. From dainty everyday wear to elegant statement pieces, there’s something for every style. Fast shipping, beautiful packaging, and great customer service made it even better i highly recommend their products”

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“The website of Abbot Lyon is very easy to navigate. There are wide selection of jewellery to choose from. The customer service is also brilliant .”

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“So happy with my new bracelet, amazing quality and so many compliments”

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“Excellent customer service. I had an issue which I sent late Sunday evening, I already had a response by Monday morning! They were very friendly and went above and beyond to make sure my issue was resolved. I felt listened to and like a valued customer. Would use again, thank you :)”

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“Absolutely amazing customer service! I was bought a necklace and bracelet set for my birthday nearly two years ago, I have worn the necklace every day even in the shower and it has not tarnished. Recently the bracelet broke and within 10 minutes of emailing them I have received store credit for the full amount to re-order anything from their website.”

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“Purchased the white heart huggie earrings in gold and they are absolutely beautiful. I never game them off.”

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“Excellent prompt response from the customer services team who offered me a credit coupon so I could buy replacement goods which was brilliant service”

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“Beautiful pieces. I absolutely adore the designs and quality from Abbott Lyon. They are robust and unique designs. I love my mini clover ring. Bonus points that I can wear it on any finger as it's adjustable. Great customer service and speedy delivery.”

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“Great customer service when I had an issue regarding my beautiful necklace that I've had for a year and half. No quibble or questions asked they sorted the issue so quickly. Great company and great products.”

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“What an amazing company. Happily credited my account after I unfortunately had a ring that had changed colour. Was able to buy myself some of the other beautiful items they sell. Very happy customer. Would highly recommend x”

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“My order came so quick and the bracelet looks absolutely gorgeous. Really good quality. I ordered the Small Figaro Chain Bracelet (Gold)”

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Abbott Lyon is rated 4.3 based on 11,373 reviews