Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.25

4.3 Rating 11,375 Reviews

80 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

Visit Website

Write Your review

Tell us how Abbott Lyon made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Abbott Lyon 5 star review on 20th June 2025

2654

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“5 stars for Abbott Lyon brilliant service for delivery and after care giving a discount on my next purchases very caring company with great packaging”

Helpful Report

We are so pleased to hear that you are happy with your recent Abbott Lyon order and are really grateful for your lovely feedback! 💖

“We had an issue with a locket necklace and the issue was dealt with within minutes and a new one sent out, fantastic service and great company to deal with.”

Helpful Report

It's great to hear that you were looked after & received the support you need to make things right. Thank you so much for going out of your way to share this feedback, Chris!! 💕

“My first order was stolen due to Evri. But really appreciative of the customer care that a new necklace was sent straight away next day delivery with no extra charge.”

Helpful Report

“Great service, very communicative.”

Helpful Report

“Very pretty, not to large, looks lovely.”

Helpful Report

“Bracelt was to small not heard back hoe to return”

Helpful Report

“This is a really pretty necklace and it’s made really well. The chain is gorgeous and the bar is dainty and pretty. My only downside is the delivery time. I ordered this on June 30th, and it wasn’t delivered until the July 23rd. Even for a custom piece this seems a really long time and I was quite disappointed with how long it took. But the product itself is lovely and I am really happy with it but be mindful if you’re ordering as a gift that the delivery time is 3+ weeks.”

Helpful Report

“Gorgeous necklace bought for daughter’s graduation, even after website warned how long it would take it was still a lot longer than anticipated so turned up over a week late for daughter’s graduation.”

Helpful Report

“You have to wait a while for the jewellery as it is made for you but it is worth the wait.”

Helpful Report

“Love my bracelet, only part I’m not impressed with is the zodiac sign as it has gone brassy”

Helpful Report

“Good customer service i contacted them through the online chat option, quick responses the only thing id say is keep in the mind how long the product will take to arrive”

Helpful Report

“Ordered a fidget ring with customised stamps around it, it’s beautifully made but I’m slightly disappointed that the stamps aren’t spread out to cover the whole ring, instead they are just on one side which seems a shame.”

Helpful Report

“Excellent service, the chain and initial was a lot smaller than expected .”

Helpful Report

“I really like the look of it a lot 🩷”

Helpful Report

“Beautiful watch nicely packaged . Bought for my daughter 30 watch gorgeous”

Helpful Report

“Very pleased with my necklace,just wish I had now gone one size shorter. The heart both charm is beautiful.”

Helpful Report

“Quick on delivery 🚚”

Helpful Report

“Chain finally came & i love it..i appreciate it would take longer to come as its bespoke to me but im impatient🤣 Quality, customer care spot on. Thankyou jx”

Helpful Report

Thank you so much for your kind feedback, Jaqueline - it's great to hear that you're happy! 💕

“Affordable and good quality, always have good deals and offers.”

Helpful Report

Thank you so much for taking the time to leave this review for us, Eleanor. We look forward to welcoming you back again soon here at Abbott Lyon! ✨

“Very efficient customer service and was kept up to date as soon as I ordered”

Helpful Report

We appreciate you taking the time to leave us a positive review!! 💖

Abbott Lyon is rated 4.3 based on 11,375 reviews