Abbott Lyon Reviews

Name: Abbott Lyon
Address: Bond Street, Bath, Somerset
Rating: 4.20

4.2 Rating 10,334 Reviews

78 %

of reviewers recommend Abbott Lyon

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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Abbott Lyon 5 star review on 8th May 2025

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Abbott Lyon 5 star review on 5th May 2025

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Abbott Lyon 5 star review on 4th May 2025

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Abbott Lyon 5 star review on 2nd May 2025

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Anonymous // 01/01/2019

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“Fantastic service and my bracelets are amazing. Well done 👏”

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“Order went missing and zero follow up from company until I questioned where my order was and it took 3 weeks then to sort and was totally late - won't be ordering again.”

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“My wife absolutely adores the necklace and bracelet set I ordered for the arrival of our newborn. They both fit amazingly and look beautiful, especially considering the 2 for 1 offer I got! Will definitely be ordering more for her birthday.”

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“Really disappointed. Whilst everything looks great. It all came as a self assembly pack. I ordered a necklace and didn’t expect I would be making it up myself. Whilst that is bad enough the actual gemstones don’t even fit. Contact customer service who were pretty useless and I just haven’t had the time to get back in touch but will definitely be returning this and doubt I will be using Abbott Lyon again.”

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“beautifully presented classy jewellery”

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“Really good value for money, my whole family love it”

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“Love your jewellery I got so much and will continue to build it. Also any problems there amazing on fixing the problem and fast getting it sorted .all jewellery looks stunning and have alot of compliments ☺️”

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“Almost three weeks later and I still haven’t received my order and no updates on my tracking I’m very disappointed as it was for gift , no way of contacting anyone regarding the matter either”

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“I’m waiting 3 weeks still haven’t received it,”

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“So made up and beyond happy with my new time piece feels extremely luxury wouldn’t order from anywhere else. Would most definitely be ordering from here again along with all pieces of jewellery”

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“Very efficient and quick service,and the jewellery is beautiful.”

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“Stunning jewellery. No hassle prompt return and exchange when I had to change sizing of my ring. Would definitely recommend. Will order again. Thanks”

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“Bought for my daughter for her birthday have bought loads of items from you in the past”

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“Trying to ‘exchange’ - not ‘refund’ a chain that isn’t long enough when given to someone’s as a gift and being offered a credit meaning I need to pay another £35 to replace it - I want a swap I’m not returning part of the order that has discount I just want a replace the chain but would mean I then pay full price and loose the discount - how does that work !! BE CAREFUL BUYING if you might need to exchange”

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“My order unfortunately was delivered to a vague place and not my front door. Even after searching I couldn’t find it and Abbott Lyon were fantastic and set about re sending my order to me. They went above and beyond for me and wouldn’t hesitate to order from them again. The jewellery itself is so delicate and pretty, wish the m/l was a little bigger so that someone of my size could also wear it but it’s perfect for my niece.”

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“I absolutely love my two new bracelets. Very good quality, service and fast delivery.”

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“I had my eye on a bangle and then there was a bogof deal on! I couldn’t resist and got another gold bracelet too I’m delighted they look expensive and delivery and packaging was excellent”

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“Great customer service Great product”

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“Excellent product pearl clover bracelet . Quick to resolve sizing problem kept up to date with all aspects of delivery , returns etc we’ll done all”

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“Beautiful jewellery and the customer service is outstanding”

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Abbott Lyon is rated 4.2 based on 10,334 reviews