The Sewing Studio Reviews

Name: The Sewing Studio
Address: 10 Chapel Street, Redruth, Cornwall, 10 Chapel Street, Redruth, Cornwall, Cornwall
Rating: 4.95

5.0 Rating 5,987 Reviews

99 %

of reviewers recommend The Sewing Studio

5.0

Based on 5,987 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01209216942

Email:

sales@thesewingstudio.co.uk

Location:

10 Chapel Street, Redruth, Cornwall,
10 Chapel Street, Redruth, Cornwall
Cornwall
TR15 2DB

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The Sewing Studio 5 star review on 5th May 2024

Sharon Blackman-Wright

The Sewing Studio 5 star review on 3rd May 2024

Paul Roberts

619

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It would have been 5 stars if it was able for me to shop at the Sewing Studio but I live in the Nethelands...so sad ;-)”

Helpful Report

Posted 1 year ago

Hi Marion, please don't be sad as we do sell to The Netherlands! Simply visit our website www.thesewingstudio.co.uk to place your order, we look forward to hand-picking and processing your order for you. If you have any questions, please contact us at sales@thesewingstudio.co.uk. Best wishes, Anna.

Posted 1 year ago

“Well set out web site so easy to find frabric etc so makes it quick & easy to place an order. Super quick delivery well packaged so nothing is loose or falling out which has happened to me before not from Sewing Studio. Good selection of fabric by excellent designers & at a good price. Have used you a few times & will continue to do so.”

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Posted 1 year ago

“Lovely fat quarters, nice material and easy to order and quick delivery.”

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Posted 1 year ago

“I miss understood the description of the cutting method and ordered two. This in fact turned out to be a half metre. So I will not complain but wish it was more cl. earer that fabric is sold by the quarter metre I have bought a sewing machine in the past and was happy with the service at that time. I will not buy fabric from here again”

Helpful Report

Posted 1 year ago

“Great choice of machines and payment options which is good. Very helpful over the phone. I've dropped one star only because it's extremely difficult to send a sewing machine back if needed. Make sure you do your research and reach out for advice on the type of machine that would best suit your needs (not like me that didn't do this) I ordered a machine that's not suited for my needs and most delivery companies will NOT accept it if you need to send it back..I know this is not the sewing studios fault.”

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Posted 1 year ago

“Good quality fabric good communication. A bit of an error with the order but quickly and politely sorted.”

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Posted 1 year ago

“Hi, first time shopping with you. Great and speedy service. While I'm delighted with what I chose, in that I can use it on something, although described as red and white, the white is far more cream, therefore not suitable for the client's commission.”

Helpful Report

Posted 1 year ago

Hi Deborah, many thanks for your review, it's lovely to hear that you are happy with our service. I am sorry to hear of the disappointed with the Moda Red And White Gatherings Fabric Leaf Spray Vanilla fabric. Each fabric collection is named by the collection designer, in this case, the name of the collection is Red and White Gatherings. Each individual fabric in a collection then has a pattern name - Leaf Spray, and then the main colour - Vanilla. I hope that helps explain it and if you ever need any assistance when ordering, please don't hesitate to get in touch. Kind regards, Anna.

Posted 1 year ago

“Have now ordered a variety of products from the Sewing Studio. They have all been good quality and delivered when expected.”

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Posted 1 year ago

“Very helpful service, pick up was arranged very conveniently, and products were exactly as required.”

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Posted 1 year ago

“The fabric is lovely quality. However I thought it would come as a fat quarter.”

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Posted 1 year ago

“Very good service and quick delivery of the machine thank you,”

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Posted 1 year ago

“At the moment getting echo or repeat of what said a few seconds later. But otherwise a geeat show.”

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Posted 1 year ago

“Ordered a sewing machine online after doing lots of research and watching videos. Machine arrived first thing the next morning and it’s great!”

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Posted 1 year ago

“Received on right time thanks. Haven't starting yet. Needs some more bigger size than 5" square lovely charm pack but some are out of stock”

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Posted 1 year ago

“I enjoy making children's quilts for a Scottish charity and was very happy with the fabric I ordered and with the speed of delivery. A larger range of children's material would be appreciated.”

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Posted 1 year ago

“Videos online really helped me with my choice of machine. Product was also competitively priced. Ordered on a Saturday and arrived on Tuesday. No issues.”

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Posted 1 year ago

“Very pleased with the Christmas fabric I ordered, I hope to make a table runner. Deliver was a bit slow, but I think that was the fault of Royal Mail.”

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Posted 1 year ago

“It was my first time visiting The Sewing Studio site and I thought it looked lovely with so many gorgeous fabrics available. My order was processed very quickly and is now nearly at its destination. I also had a query that was answered really quickly. My only "gripe" is that they don't deliver to Spain where I live, but understand that there may be logistical reasons after the Big B!! So The Sewing Studio is a really good company to deal with so congratulations to them for providing a great service.”

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Posted 1 year ago

“Ordered two jellyroll and only one came have tried contacting Buisiness to no avail. Disappointed and a lot of money spent on this oder. However when they did get back to me everything was sorted to my satisfaction so smiling again get project going”

Helpful Report

Posted 1 year ago

Hello, I am very sorry about our delay in dealing with your query. We try our best to respond to customer emails within 24 hours. I can see that my colleague replied to your email from yesterday morning, at 9.42 am today, which was a little over this time frame, I am sorry about that, and for the error with your order. I can see that the missing jelly roll is being despatched today on a tracked 24 service, so should be with you tomorrow. Please accept our sincere apologies for the disappointment caused. Kind regards, Anna.

Posted 1 year ago

“Items received quickly.”

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Posted 1 year ago

The Sewing Studio is rated 5.0 based on 5,987 reviews