Wise Bartender Reviews

Name: Wise Bartender
Address: UNIT 5 WAYSIDE FARM, SHEPTON MALLET, Somerset
Rating: 4.83

4.8 Rating 4,662 Reviews

98 %

of reviewers recommend Wise Bartender

4.8

Based on 4,662 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Wise Bartender 5 star review on 11th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Very tasty product. Would recommend.”

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Posted 3 months ago

“Good choice of alcohol free wines”

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Posted 3 months ago

“I bought this as a subscription Christmas Gift for my sister. She and my brother-in-law are having a sober year so it fits perfectly. I wanted to delay the first delivery for after Christmas day which was really easily arranged through email conversations; the customer service was fab! Now the first delivery has arrived and I’m really impressed! (See pic). They haven’t tried any yet but are both very excited to! Definitely recommend!”

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Posted 4 months ago

“Fantastic service! Will be ordering again.”

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Posted 4 months ago

“Delicious Bailey’s AF substitute, and delivered really quickly! Thanks!”

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Posted 4 months ago

“Excellent range of non-alcoholic wines. First place I come to look when I need to order something for a special occasion!”

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Posted 4 months ago

“I have tried a few of these wines, some really good. They arrive very quickly. Ive also had a ccouplee of queries over time and they've always been dealt with in a friendly manner.”

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Posted 4 months ago

“I love Wise Bar Tender! great range of products and perfect customer service.”

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Posted 4 months ago

“I ordered a mix of different wheat beers. They arrived in good time and very carefully packaged. The price was reasonable and the bets themselves are excellent.”

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Posted 4 months ago

“The hamper went down a treat for my family at Christmas- thank you!”

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Posted 4 months ago

“Ordered from Wise Bartender to help us through dry January! Good selection, very prompt and efficient service. Cheers!”

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Posted 4 months ago

“I like the mixed cases as I am on a mission to find my perfect bottle. A good way to try new things.”

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Posted 4 months ago

“The beer itself was lovely but it took forever to get to us!!”

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Posted 4 months ago

“Hi guys 👋 Happy New Year,so so glad I have found Wise Bartender,a good start to 2025 for me,as I have someone who supplies an equivalent alcohol free Baileys,and I have to admit I cannot tell the difference,welcome Twisst to my alcohol free drinks cabinet 😊”

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Posted 4 months ago

“Akthough is was Christmas and an extremely busy time, the service was excellent my on line order was ready for collection almost immediately.”

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Posted 4 months ago

“Great supplier , good choice of alcohol free products and quick delivery”

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Posted 4 months ago

“Put an order in for 2 bottles of wine(0% alc), but I recieved different bottles (also 0%) to the ones I actually ordered. There was a price difference, not in my favour, between what was ordered and what was received. The response to my order query was quick (hence the 2 stars - would have been 0 otherwise), but the choices limited. I could either have the difference refunded (which is the option I selected) or could have a slightly larger amount as loyalty points . The issues I have with this is that: a. I did not get what I ordered (and still ended up paying for 2 bottles I did not really want) b. Why would I order again if the order I got was incorrect? The wine I was send was actually pretty aweful, especially the white (maybe thats why I got what I did) , and would have preferred to get a refund, so will not be ordering again.”

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Posted 4 months ago

Hi Stephen, Thank you for sharing your experience with us, even though it wasn’t the one we aim for. I sincerely apologise for the mix-up with your order. It’s understandably disappointing not to receive what you expected, and I can see why you’re feeling frustrated. I appreciate your feedback about the limited choices for resolving the issue, and I recognise the importance of receiving the products you genuinely want. Your satisfaction is crucial to us, and we’re always looking for ways to enhance our service and offerings. If you decide to give us another chance in the future, we’d love to better meet your expectations. Thank you for your understanding, and I hope we can improve this experience for you. Best, Tom

Posted 4 months ago

“These were a present for my sister so didn't try myself but she loved them !”

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Posted 4 months ago

“Great selection of interesting beers”

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Posted 4 months ago

“Great service; great product.”

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Posted 4 months ago

Wise Bartender is rated 4.8 based on 4,662 reviews