Wise Bartender Reviews

Name: Wise Bartender
Address: UNIT 5 WAYSIDE FARM, SHEPTON MALLET, Somerset
Rating: 4.83

4.8 Rating 4,662 Reviews

98 %

of reviewers recommend Wise Bartender

4.8

Based on 4,662 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Wise Bartender 5 star review on 11th May 2025

Anonymous

Anonymous // 01/01/2019

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“Great options, really happy with all of the great drinks that we purchased. Brilliant quick service”

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Posted 4 months ago

“I was looking for a gluten free, zero beer which I thought was quite a niche product. I was amazed at the choice available and the quality. The delivery was quick and my partner enjoyed the choice and trying some new drink. Will definitely be ordering again soon.”

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Posted 4 months ago

Hi Bethany, Thanks so much for your kind words! We're thrilled to hear that you found our range of gluten-free, zero beers to be impressive and that your partner enjoyed trying something new. Quick delivery is always our aim, and it’s great to know we hit the mark for you! We can't wait to serve you again soon. Cheers!

Posted 4 months ago

“ordered Baileys non alcoholic, a few days before Christmas,and was dubious whether I had ordered in time. Delivery was very quick and received in 2 days”

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Posted 4 months ago

“You are brilliant, but please do not use Parcel Force. Never. Ever. They haven’t even tried to deliver, twice, and we had to pick it up from the post on Tuesday instead of Friday - that’s five days. It would have been a special gift we needed on Sunday, and now we have to wait at least half a year for the next occasion… Completely ruined our previously great experience with this company.”

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Posted 4 months ago

Hi Névtelen, I’m really sorry to hear about your experience with Parcel Force. It’s frustrating when deliveries don’t go as planned, especially for something special. We strive to provide the best service, and I understand how this has impacted your plans. We do however offer 3 different couriers for you to choose from when checking out. Thank you for your understanding, and we hope to serve you better in the future. Best, Tom

Posted 4 months ago

“WB had an item in stock that had sold out everywhere else - box was well packaged and arrived quickly. Would definitely use again!”

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Posted 4 months ago

“I ordered a Gluten Minimus Wise Pack of 24 Alcohol Free Beers for Christmas, my family and I enjoyed them so much that I have just received my second order today. The cans and bottles have a high quality feel about them, each beer has it's own name and the taste is refreshing and unique. I would not usually drink a Pale Ale or Stout but these drinks are exceptionally good and very moreish, I would thoroughly recommend that you try for yourselves.”

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Posted 4 months ago

“The order was dispatched quickly and it arrived well packaged. I really enjoyed the stout too! Will definitely order from Wise Bartender again.”

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Posted 4 months ago

Hi there, Thank you so much for the fantastic review! We're delighted to hear that your order arrived quickly and was well packaged. It's wonderful to know you enjoyed the stout as well! We can’t wait to see you back at Wise Bartender for your next order. Cheers!

Posted 4 months ago

“Ordering on website was easy and order delivered quickly and without any problems. Will use again.”

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Posted 4 months ago

“Service was good - but the product I selected disappointing.”

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Posted 4 months ago

Hi Nigel, Thanks for taking the time to share your thoughts. I’m glad to hear you found our service satisfactory, but I'm sorry to learn that the product didn’t meet your expectations. We truly appreciate your feedback, as it helps us improve our offerings. If there’s anything specific you'd like to discuss, don’t hesitate to reach out. Best, Tom

Posted 4 months ago

“Mostly I loved the diversity of the advent calendar. Especially Jukes. I wasn’t keen on ginger dram or spicy tomato but that’s my taste. I loved the mocktails. It’s such a pleasure to have non alcoholic drinks I enjoy to join in with others. The white and rose wine also mainly delicious.”

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Posted 4 months ago

Hi Karen, Thank you for your lovely review! We’re so glad to hear that you enjoyed the diversity of our advent calendar and the mocktails. It’s fantastic that you found delightful non-alcoholic options to share with others. We appreciate your feedback on the ginger dram and spicy tomato—everyone has their own taste preferences! We look forward to bringing you more enjoyable choices in the future. Cheers!

Posted 4 months ago

“Took a bit of time to get to me not in time for Christmas like I wanted for”

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Posted 4 months ago

Hi Tracy, Thanks for your feedback! I’m sorry to hear that your order didn’t arrive in time for Christmas as you hoped. We understand how important timely deliveries are, especially for special occasions. We’re continuously working on improving our shipping times and appreciate your patience. If there’s anything else we can assist you with, please let us know. Best, Tom

Posted 4 months ago

“Great range of products and always efficient”

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Posted 4 months ago

Hi Maureen, Thank you for your wonderful review! We’re thrilled to hear that you appreciate our range of products and find our service efficient. Your support means a lot to us, and we're always here to ensure you have an excellent experience. We look forward to serving you again! Cheers!

Posted 4 months ago

“Amazing product my partner loves a Bailey's and he could tell the difference”

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Posted 4 months ago

“I bought from this company on the proviso that delivery would happen before Christmas day. This did not happen and the apology I received I felt was dismissive. I have no confidence in using them again.”

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Posted 4 months ago

Hi Teresa, I’m truly sorry to hear that your delivery didn’t arrive as expected before Christmas. It's disappointing when things don’t go as planned, especially during such an important time. I understand your frustration with the apology you received; we aim to provide better communication and support. We value your feedback and are committed to improving our service. I hope you’ll reconsider and give us another chance in the future. Best, Tom

Posted 4 months ago

“Sent as a Christmas present to my recently alcohol free mum, she was very happy, particularly with the cream liqueur alternative. Also delivery was super quick.”

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Posted 4 months ago

“Loved the selection of GF AF beers! Who knew there were so many..”

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Posted 4 months ago

“i just got my first monthly box and its amazing especially as i am diabetic i cant wait until the 2nd box comes”

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Posted 4 months ago

Hi Jane, Thank you for your wonderful review! We're so happy to hear that you loved your first monthly box, especially knowing it’s perfect for your needs as a diabetic. It’s exciting to be part of your journey, and we can’t wait for you to receive your second box! Cheers!

Posted 4 months ago

“The packages always come within a few days and the beer inside them is always safely wrapped. I've ordered from this company a few times now and I've never had a spillage or late delivery.”

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Posted 4 months ago

“Good selection of alc-free drinks and delivery is always prompt! My only minor grumble is that the mobile site is not very user-friendly - an upgrade or app would be good.”

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Posted 4 months ago

Hi Felicity, Thank you for your review! We're glad to hear that you enjoyed our selection of alcohol-free drinks and that your deliveries have been prompt. We appreciate your feedback about the mobile site, and your suggestion for an upgrade or app is valuable to us. We're always looking to improve our user experience, and your input helps guide us. We hope to see you back at Wise Bartender soon! Cheers!

Posted 4 months ago

“Excellent service, super-speedy and well packaged delivery. My first order and very happy. The Twisst Caramel Cream is the best non alcoholic drink I've ever had. Had to keep double checking it wasn't actually a Baileys. Made my Christmas. Thank you Wise Bartender”

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Posted 4 months ago

Wise Bartender is rated 4.8 based on 4,662 reviews