Tooled-Up Reviews

Name: Tooled-Up
Address: Suez Road Brimsdown Enfield, Middlesex
Rating: 4.77

4.8 Rating 22,818 Reviews

95 %

of reviewers recommend Tooled-Up

4.8

Based on 22,818 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Tooled-Up:

Tooled-Up is the online arm of Lee Industrial which was established in 1976. We stock a huge range of tools and accessories including hand tools, power tools, garden tools, automotive tools, plumbing tools and work wear.

We list over 65,000 tools on our website, from top brands such as Bosch, Dewalt, Karcher, Stanley and Makita.

Everything we sell carries a full UK Warranty backed by the manufacturers.

Visit Website

Phone:

0208 805 3535

Email:

sales@tooled-up.com

Location:

Suez Road Brimsdown Enfield
Middlesex
EN3 7PS

Write Your review

Tell us how Tooled-Up made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Tooled-Up 5 star review on 20th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great prices and service Really good price on tools I was looking for - some extra gardening gloves and safety glasses were also thrown in which was an added bonus. I ordered 3 items, 1 of which was available but not immediately in stock. So phoned up and lady was more than happy to get the first 2 sent out first. Very prompt dispatch and delivery time. Similarly, as soon as 3rd item was in stock this was sent out immediately. Very happy with my purchases and would not hesitate to use again!”

Helpful Report

Posted 9 hours ago

“Foarte bine împachetat mulțumesc”

Helpful Report

Posted 11 hours ago

“Very pleased with this product, delivery was quick.”

Helpful Report

Posted 11 hours ago

“What excellent service from Tooled-up. I put the order in for a new lawnmower late on Thursday and by Monday I was cutting my grass. Decent price, good comms and speedy delivery. What's not to like?”

Helpful Report

Posted 19 hours ago

“I had to contact customer services as I received a duff battery. Emma was superb, she got one sent that day. I had a bit of a palaver trying to find where it had been delivered to, but Emma was again on hand and sent me the photo of the delivery being made. I cannot fault Tooled-Up and will definitely use again and recommend to my friends and family. Thank you for such excellent customer service.”

Helpful Report

Posted 21 hours ago

“The cordless pump works really well, it empties our bath in about 5 minutes. Excellent.”

Helpful Report

Posted 21 hours ago

“Great price compared to competitors, delivered quickly and works perfectly. I am a happy customer.”

Helpful Report

Posted 1 day ago

“Prices are usually the best in the market. I love that we can customise whether to have batteries or a case included with every tool we buy. Only the dispatch time is a bit longer than I expected. And there is no usable tracking system at all, possibly because they use Royal Mail to deliver my order. But ended up all good.”

Helpful Report

Posted 1 day ago

“Fantastic service, delivery prompt, ahead of expectations.”

Helpful Report

Posted 1 day ago

“Very happy with the product, delivery service was as instructed and would recommend this company to anyone looking for gardening tools, will certainly use tooled-up again”

Helpful Report

Posted 1 day ago

“A though the item I ordered was out of stock I was kept informed of probable delivery date and it arrived ahead of schedule. I was delighted with the service, the product and the price. Well done to Tooled up !”

Helpful Report

Posted 1 day ago

“Not good. Bosch 36V 4AH Battery and Charged arrived Dead on Arrival. Returns process was hard work. This was inconvenient and wastful of my work time. The product clearly was deffective. I had to place a second order for a replacement product, thus paying twice. Communication was not the best. I am presently waiting for an acknowledgement of their return and for a refund. I hope this does not turn into a credit card dispute. This is inconvenient, disruptive and wasteful of everyone's time and energy.”

Helpful Report

Posted 1 day ago

“Was kept informed of the progress of my order, and was delivered promptly and efficiently. Had never used this company previously, but will use again .”

Helpful Report

Posted 1 day ago

“Great, just what I wanted and delivered quickly. Will use again.”

Helpful Report

Posted 1 day ago

“Advertised as suitable for 19mm equivalent. Too big for this size.”

Helpful Report

Posted 2 days ago

“Unfortunately, my purchase was leaking on arrival and I had to refuse the delivery. I am awaiting a refund after being informed you do not send replacements. A replacement item sent out immediately would have been a pleasing resolution. Sorry, but I can only award one star on this occasion because I do not have the functional product that was purchased from you…. or a refund yet.”

Helpful Report

Posted 2 days ago

“Great service would not hesitate in ordering from you again.”

Helpful Report

Posted 2 days ago

“Great price, excellent communicatation, kept me updated at every stage, super fast delivery. Would definitely recommend Tooled-Up to anyone.”

Helpful Report

Posted 2 days ago

“Brilliant”

Helpful Report

Posted 2 days ago

“Website a breeze to navigate and item selection and payment went without a hitch. The Einhell multi tool is great for the price. Nice and compact and light weight. Very good experience all round. PW.”

Helpful Report

Posted 2 days ago

Tooled-Up is rated 4.8 based on 22,818 reviews