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Tooled-Up Reviews

4.8 Rating 20,650 Reviews

95 %

of reviewers recommend Tooled-Up

Company Reviews

Product Reviews

4.8

Based on 20,650 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Tooled-Up:

Tooled-Up is the online arm of Lee Industrial which was established in 1976. We stock a huge range of tools and accessories including hand tools, power tools, garden tools, automotive tools, plumbing tools and work wear.

We list over 65,000 tools on our website, from top brands such as Bosch, Dewalt, Karcher, Stanley and Makita.

Everything we sell carries a full UK Warranty backed by the manufacturers.

Visit Website

Phone:

0208 805 3535

Email:

sales@tooled-up.com

Location:

Suez Road Brimsdown Enfield
Middlesex
EN3 7PS

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Tooled-Up 5 star review on 7th May 2024

Tooled-Up 5 star review on 11th April 2024

Tooled-Up 5 star review on 10th April 2024

Tooled-Up 5 star review on 25th March 2024

Tooled-Up 5 star review on 5th December 2023

Richard Flintoft

Tooled-Up 5 star review on 1st December 2023

Tooled-Up 5 star review on 19th October 2023

53

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and good product”

Posted 3 hours ago

“The items were delivered on time. They were the correct parts for the job that fitted easily.”

Posted 10 hours ago

“I received the package from Royal Mail about a week after ordering (Bank Holiday) intervening. I fitted the wheels and I am now going to try out my Bosch strimmer which I am sure will be much easier for me to use with the wheels fitted. Thank you for sending them so quickly.”

Posted 11 hours ago

“An excellent fast efficient service.”

Posted 13 hours ago

“Good prices and rapid delivery.”

Posted 20 hours ago

“Excellent service and product.”

Posted 1 day ago

“Items as described and a great price”

Posted 1 day ago

“Very pleased with purchase and delivery time was very good ! Thankyou !”

Posted 1 day ago

“Lisa (Customer Service Manager) extremely helpful in sorting out problem with DHL, who 'mislaid' my lawnmower. Would definitely use Tooled-up again.”

Posted 1 day ago

“I bought a new Bosch lawnmower. The Tooled-up prices was a good as anyone else and much cheaper than many, and the mower arrived on the specified day in good condition What's not to like?”

Posted 1 day ago

“Great selection of products/items on website and great prices. Detail around the specific Item I purchased was very helpful and ensured I purchased the correct item for my hedge trimmer. I was kept informed as to the order status, it shipped quickly and I received well packaged item which fits and works perfectly. Very happy with the whole transaction and will use Tooled-up again”

Posted 1 day ago

“A proficient, streamlined service at very competitive prices”

Posted 1 day ago

“not yet tried out as away”

Posted 1 day ago

“Easy to deal with, knowledgeable, great prices, great advice, and local with plenty of parking”

Posted 2 days ago

“Huge thanks and much appreciation to Jay for helping with my order. Great customer service with email or telephone contact for information or assistance with order support and even a call back if required. A telephone hotline with a real human at the other end to talk with, even at weekends. Jay kindly phoned back as promised with the information required. A nice chat too about Ben Nevis and last nights Aurora Borealis etc which was a lovely personal touch after a very stressful week. Just so nice. Wonderful 👍 A real credit to your company and such an effective and lovely way to run your business, especially in this day and age. Order also arrived quickly and was well packaged and got to us promptly and in one piece. Excellent, given it was coming all the way from London and we are away up in the Highlands. Brilliant!! Much better customer service than most bigger companies. Well done Tooled Up! A great example of a company taking care of their customers. Other companies take note as they can learn alot from your approach to running your business! I will definitely order from Toolled Up again and will recommend to others. All the very best to you all at Tooled Up and many thanks. CK”

Posted 2 days ago

“Easy ordering great communication and product excellent”

Posted 2 days ago

“Super fast and problem solved in a day”

Posted 2 days ago

“Very pleased with the Bremel cleaning heavy duty pads delivered okay”

Posted 2 days ago

“Living in the far reaches beyond ‘The Wall’ it’s not often you find online shops/purchases without exorbitant delivery charges - Tooled-Up are not one of those! Easy website to access/search/place order and really quick despatch. Definitely check them again when I’m looking for tools. Thanks for a great service folks”

Posted 2 days ago

“Very impressed with the service we received from Tooled-up. I ordered my lawn mower at 2.30pm Wednesday and it arrived the following day at 10.30am. I did not have to pay any postage either.”

Posted 2 days ago

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Tooled-Up is rated 4.8 based on 20,650 reviews