Tooled-Up Reviews

Name: Tooled-Up
Address: 78 Suez Road, Brimsdown, London, London
Rating: 4.77

4.8 Rating 23,371 Reviews

95 %

of reviewers recommend Tooled-Up

4.8

Based on 23,371 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Tooled-Up:

Tooled-Up is the online arm of Lee Industrial which was established in 1976. We stock a huge range of tools and accessories including hand tools, power tools, garden tools, automotive tools, plumbing tools and work wear.

We list over 65,000 tools on our website, from top brands such as Bosch, Dewalt, Karcher, Stanley and Makita.

Everything we sell carries a full UK Warranty backed by the manufacturers.

Visit Website

Phone:

0208 805 3535

Email:

sales@tooled-up.com

Location:

78 Suez Road,
Brimsdown,
London
London
EN3 7PS

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Tooled-Up 5 star review on 20th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I bought some c cell batteries. HP11 In my day They are excellent quality and value for money. Their communication is excellent and speed of delivery was awesome. I expected them on the Tuesday or Wednesday but they came Sunday afternoon. Processed and posted the same day. Many thanks”

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Posted 2 weeks ago

“Im sorry to rate you so low. But I ordered a pair of 9.5mm sds masonry drill bits. After nearly a week I contacted you to find out there was a issue with your suppliers. Which was told in the phone conversation and that they would be despatched as soon as you recieved them. I recieved them another week later. This review is not on the drill bits but the lack of sevice i recieved. Please can you ensure other orders are made aware of any stock issues when they are placed please. Would of been 5 stars other than the fact i had to contact you!”

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Posted 2 weeks ago

“Very pleased with purchase, arrived on time with no damage to packaging. Oh and a great price.”

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Posted 2 weeks ago

“Excellent service and product, very many thanks! Apaer from the order no communication needed , please ognore comment below”

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Posted 2 weeks ago

“Best price anywhere and arrived on time, very pleased thank you”

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Posted 3 weeks ago

“Couldn’t have been better, easy to order & next day delivery”

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Posted 3 weeks ago

“Love Tooled-up. Great prices and always great service. Bought Bosch sanding discs.Always use manufacturers sanding discs,pointless using cheaper alternatives,wastevof money in the long term.Tooled-up rock.”

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Posted 3 weeks ago

“Returned an EinHill hedgecutter as very noisy, returned in original packing as delivered, l have waited 2 weeks for refund on chasing them they say box has been damaged and they cannot resell they will return it at my expense ha ha. Under the distance buying regulations this is not correct why No communication to inform me. Complete lack of customer service once they have your money, beware of purchasing from them on line. Chris”

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Posted 3 weeks ago

“Excellent service. Very easy to order and received the good on time”

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Posted 3 weeks ago

“Great service. Slight transit damage on delivery but this was quickly and efficiently rectified. Thank you!”

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Posted 3 weeks ago

“Excellant piece of Kit. Used it recently and does what I want it to. No problems.”

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Posted 3 weeks ago

“Good service, received earlier than expected.”

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Posted 3 weeks ago

“No problems at all. Quick delivery. Cheapest price. Good product.”

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Posted 3 weeks ago

“A quick and smooth delivery with good information.”

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Posted 3 weeks ago

“Good value and quick delivery.”

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Posted 3 weeks ago

“Order dispatched and delivered in the time frame specified when the order was placed.”

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Posted 3 weeks ago

“Great value for money , it’s my second purchase and I am very pleased with both , also delivery was very fast .”

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Posted 3 weeks ago

“I received my item after just 2 days instead of 5. Very pleased with the item and speed of service.”

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Posted 3 weeks ago

“Easy to use web site and prompt order despatch. They were most helpful in expediting delivery when their courier failed to deliver on two separate days.”

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Posted 3 weeks ago

“Good delivery and I have trust that all is as it should be with the product, as yet unused, aftrer previous experience. Pity that DHL , the courier, does not give option of specifying a safe place as mine was not on their list so I had to drive 20 mins to nearest DHL pick up point with no discount for saving their last part of delivery!”

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Posted 4 weeks ago

Tooled-Up is rated 4.8 based on 23,371 reviews