“Purchased this as a gift and unfortunately the gift box was damaged. It was also sealed to I was unable to look at the item before gifting it. The recipient was happy with the gift and it looked nice when we saw them open it.”
“I accidentally spelt Reuben as Rueben, my error. But your company wants me to buy complete new tonie box, rather than help me ( willing to pay but not £80 ) rectify the mistake”
“Absolutely love the product, really well made and looks gorgeous! The perfect 1st birthday gift! Only negative is that the Allen key was rubbish- needed to use our own and it was a shame it didn’t come in a gift box as wasn’t that large.”
“Personalised hat arrived with really rough stitching on the underside, exactly where it would sit against the baby’s head. On complaining I was offered 10% off my next order! Very disappointed.
Have used this company before and been happy with the items so hoping it was a one off but not happy with their response in this case.”
“I recently bought a number of products, which I believe are very nice but I paid for next day delivery and they arrived 3 days later. Normally that wouldn’t be a problem but I wanted them specifically for my granddaughter who was starting at a new nursery and needed a packed lunch/ box so it was disappointing that they arrived late. Having said that the company did give me a £15 credit.”
“Bought my daughter her personalised backpack and lunchbox ready for nursery it was beautiful.
Delivery came within 3 days.
Very impressed.
Quality attention to detail.”
“Brilliant customer service! Had an issue with my order, it was listened to and resolved immediately. I am super happy with my order and dealing with a business like this. It makes you want to order again and recommend to others. Great products and excellent customer service.”
“I purchased a Denim Bucket Hat that was personalised for a baby gift.
It is beautiful and neatly embroidered.
Thrilled with this purchase plus the gift box was personalised too, it was perfectly presented 😃.
Many thanks m, will use this site again.”
“Ordered a number of items for my daughters second birthday. Amazing quality, lovely pesonalisation and fairly priced. Worth looking at the 'Sale' section as I got some really lovely stuff at great value there.
I will 100% be getting some bits for my daughters every year as I now trust this website for bespoke quaint little gifts.”
