ME+EM Reviews

Name: ME+EM
Address: WestWorks, White City Place, Wood Lane, London, London Borough of Hammersmith and Fulham
Rating: 4.49

4.5 Rating 653 Reviews

87 %

of reviewers recommend ME+EM

4.5

Based on 653 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ME+EM:

ME+EM is intelligent style for intelligent women, now and forever.

A great deal of thought goes into each and every piece we make to ensure it is flattering and functional, with wear-forever appeal.

We refer to this as ‘The Three F’s’ and they are the pillars of ME+EM. If a piece doesn’t tick off all three, we don’t make it.

Visit Website

Phone:

03456 800 975

Email:

enquiries@meandem.com

Location:

WestWorks, White City Place,
Wood Lane,
London
London Borough of Hammersmith and Fulham
W12 7FQ

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“I find your sizing true to size mostly. Experienced only one jacket that came up small, I wasn’t to keen on pocket placement so I didn’t reorder. I find it easier to buy 2 sizes in tops to accommodate an oversized look or fitted, this applies mainly to blouses for me and sometimes jackets. I love most of your collections and find them true capsule pieces, enjoying flicking and scrolling through. Well photographed, although some poses by models obscure the outfit a little and are not true to posture! I have only had one faulty item which I need to return as it is coming undone. A knitwear vest in lilac that I love the colour of and are loathed to return but it is faulty. Your customer services team handled it well but I need to return for a full refund which has been offered, so yet to finalise. Some items you price favourably and some not so much. Occasionally I question the quality of a fabric and if it is really worth the price tag. Pricing is always a difficult area for me as I favour paying more and not buying twice! You are not always going to suit everyone price bracket, does this keep the brand a little more exclusive. I quite like that you are mainly online as I hate changing rooms! I can try on with correct shoes etc Laundering some items concern me occasionally, is it going to look as fresh after. I do wish that you had an exchange facility that was available on the returns form for so that it could be handled at your end and also postage complimentary. A little disappointing when you need a different size to have to go through the whole ordering process and also postage. Postage should be complimentary when a client has spent over a certain amount also if you have a loyal customer. Maybe an app would help customers. All in all, happy with ME+EM Thanks”