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ME+EM Reviews

4.5 Rating 654 Reviews

87 %

of reviewers recommend ME+EM

Company Reviews

4.5

Based on 654 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ME+EM:

ME+EM is intelligent style for intelligent women, now and forever.

A great deal of thought goes into each and every piece we make to ensure it is flattering and functional, with wear-forever appeal.

We refer to this as ‘The Three F’s’ and they are the pillars of ME+EM. If a piece doesn’t tick off all three, we don’t make it.

Visit Website

Phone:

03456 800 975

Email:

enquiries@meandem.com

Location:

WestWorks, White City Place,
Wood Lane,
London
London Borough of Hammersmith and Fulham
W12 7FQ

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“Love the colour combinations, style and cut of the clothes. I order online and find the sizing very consistent which means I never have to return items due to fit. The online shopping is very easy to use and inspiring, making it far too easy to buy loads of fabulous outfits! The addition of a “wish list” function would ideal.”

Dear Customer, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand, the quality of our pieces, and the services we provide, we look forward to you shopping with us again! In regards to a 'wish list' function, this is something we hope will be implemented on our website shortly, however, this feedback will be passed on accordingly. If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

“I have been purchasing from you for years Love the quality and fit never have I been disappointed in your wonderful collections I am in Australia and the delivery is amazing Thank you so much for your wonderful service”

Dear Kaye, Thank you for taking the time to leave your review with us. We are thrilled to hear you are such a loyal customer and that you always love our brand and the quality of our pieces, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

“Fabulous quality with classic yet contemporary designs - can’t wait for the next collection”

Dear Sharon, Thank you for taking the time to leave your positive review with us. We are glad to hear you are loving our brand and the quality of our pieces, and hope that you enjoy our next collection! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

“I love this clothing line. The delivery is super fast and returns are very easy. The service is also very responsive and I look forward to the new designs each month.”

Dear Andrea, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand, the quality of our pieces, and the services we provide, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

“Me and Em brand quality and customer service are fantastic. I am a regular customer and highly recommend them”

Dear Nicole, Thank you for taking the time to leave your feedback with us. We are thrilled to hear you are loving our brand and the services we provide, we very much look forward to you shopping with us again. If you have any concerns or queries, please get in touch directly. Kind Regards, Grace

“I am fairly new to Me+EM and am very happy. Already plapppced several orders. I am very happy as everything fits me like a glove. The lenght of pants is perfect for regular people too. Not 2 meters too long etc🤭 Can t wait to order again. Maybe international shipping cost is a bit expensive. Seri”

Dear Seri, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand as a new customer and that you have been satisfied with your recent purchases, including the quality of our pieces, and fit, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

“I love the clothes and the shopping experience at your Battersea Power Station boutique!”

Dear Customer, Thank you for taking the time to leave your review with us. We are thrilled to hear you love our pieces and the experiences you have had shopping at our Battersea Power Station store, we look forward to you shopping with us again. If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

“Stylish, quality clothing. Customer service is excellent, prompt delivery , returns are easy , uncomplicated and I have had no problems with refunds. I can certainly recommend Me and Em. An occasional discount would make Me and Em excellent!”

Dear Customer, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand, the quality of our pieces, and the services we provide we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

“Love your designs, colours and choices.”

Dear Anne, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

“Unbelievably beautiful, flattering clothing and it's all incredible quality. I bought three pairs of trousers and so far have had them a month but imagine they will last many years. The packaging is elegant and recyclable and dispatch/delivery was prompt. The only thing I would love to see is petite sizing - I'm 5'3 and had to shorten the trousers considerably. It would be great to have options for petite/tall so that there isn't an additional cost to get the fit right.”

Dear Camilla, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! In regards however to our fit and sizing, this feedback has since been passed over to our design team and we thank you for your review. If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

“Quality stylish clothing, classic yet contemporary blend. Love the never ending sale! Please add a wish list to the site so I can save my favourites A++++”

Dear Customer, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! Regarding a 'wish list' being added to our website, this is something we are soon hopefully implementing, however, we thank you for your feedback and will have this passed over to our tech team. If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

“Beautiful stylish clothes that are generously cut for a perfect fit every time. Wonderful that on the whole, the shops carry all sizes and the mail order service is extremely efficient. Enjoy being able to see what is on offer with the look book and website before shopping.”

Dear Customer, Thank you for taking the time to leave your feedback with us. We are thrilled to hear you are loving our brand, the quality of our pieces, and the services we provide, online and in stores, we look forward to you shopping with us again! If you have any queries, please get in touch directly. Kind Regards, Grace

“I’ve been buying ME&EM clothes for quite a while and they always make me feel confident, cool and stylish. I get excited every month to see what’s coming up, and I never tire of their styles. The clothes always feel current, and yet I have tops and pieces that have seen me through years and still look good. Probably my favourite shop and I love everything they do.”

Dear Caroline, Thank you for leaving your review with us. We are thrilled to hear you are loving our brand's style and the quality of our pieces, we look forward to you shopping with us again. If you have any concerns or queries, please get in touch directly so I can further assist. Kind Regards, Grace

“Well done, timeless and classic pieces. Foundations of capsule wardrobe. Some trendy pieces too. Speedy delivery and easy to return. I have never returned because I didn't like a piece just because of sizing (I tend to order 2 sizes to see which one fits better).”

Dear Joanna, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand the style and quality of our pieces, and the services we provide, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

“Beautiful clothes distinguished by classic design elevated by a great edge. I’ve bought from you for several years, love visiting your London stores and the brand has become a staple in my wardrobe. Having moved to Cornwall I now rely on your delivery services but wish you would look into your express courier choices. My last few next day orders have either arrived with damaged packaging, late - or even not at all !”

Dear Customer, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been such a loyal customer and that you have continued to love the brand and the quality of our pieces, we look forward to you shopping with us again! In regards to your order and our chosen couriers, this is not the service we pride ourselves in, therefore, if you ever have a negative experience, please get in touch directly so we further assist. Kind Regards, Grace

“Once I started wearing your carefully crafted dresses with all their glorious tailoring, other makes don’t match up. The dress bar has been set so high when I shop now. It’s all in the detail.”

Dear Tracy, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

“Beautiful clothes , well made and a bit different. Easy ordering and returns. Love this company.”

Dear Customer, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand, the quality of our pieces, and the services we provide we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

“Thank you for allowing return of sale items. You cannot go wrong with these garments, ( although I have only purchased dresses) measure yourself and off you go, I think its the weight, cut and quality of the garment that separates ME+EM from the rest. Yes the price is up there, however I believe worth the investment, you won't get a better out there.”

Dear Alex, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand, the quality of our pieces, and the services we provide, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

“I live in Kenya and it was the first time I purchased a dress and shoes on line from you for a wedding. The dress and shoes were perfect. I was thrilled with them.”

Dear Customer, Thank you for taking the time to leave your feedback with us. We are very glad to hear you have had a positive experience with your first order, we very much look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

“I just love the design , fabric & quality of ME+EM clothes . You immediately feel special when putting them on . They are staple pieces that have longevity , great additions to your wardrobe. Flattering and considered items that are worth spending a bit more for .”

Dear Fiona, Thank you for taking the time to leave your review with us. We are thrilled to hear you have been loving our brand and the quality of our pieces, we look forward to you shopping with us again! If you have any queries or concerns, please get in touch directly so I can further assist. Kind Regards, Grace

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ME+EM is rated 4.5 based on 654 reviews