“Ordered the item received confirmation and the following day item delivered. What more is there to say except excellent service. The present is as described and just what I wanted. Definitely recommend this company.”
“Jewellery necklace with inscription. Had to return twice because of failure to follow order instructions thus missing the date for which the necklace was intended to mark. Casual apology and no offer of recompense. Not recommended.”
Thank you for taking the time to leave us this feedback Neil.
Having investigated the issue, I can see we had correctly sent your order to our supplier on both occasions (including a picture the second time). Sadly, this was still issued incorrectly. This is an isolated issue and not our typical customer experience so please accept our sincere apologies for this repeated error.
I have issued you with a £10 refund back to your original payment method as a goodwill gesture, and I can see that the order has now been received correctly. If you would rather return the goods for a full refund please get in touch via email.
Best wishes,
Michael
Find Me A Gift
“Excellent, the speaker could’ve been louder and have better quality sound but I was surprised that it could record up to 2 minutes. It created many laughs so did its job”
“We use this for service for gifts for people in the office, we never have any trouble with getting the voucher and sorting out the event.
Very happy with the service we have received.”
“Found just the thing I was looking for as a leaving gift for a colleague. Was a little concerned it wouldn't arrive in time (clear information was given about expected delivery times) but I decided to risk it. Was delighted when my item arrived two days later! Really quick service, very happy with item.”
“Ordered a personalised Man City Money Box. Excellent service from start to finish. The product was fantastic, very good quality. Woe wow wow! Very pleased with it. Thank you Kathryn Hall”
“Awful
Placed an order and one of the items was incorrect, not even close to what I had ordered.
Contacted customer service 3 days ago as I write this, with no reply and now my wife's birthday present is somewhere.
Still waiting for any response.”
“Mugs were a bit 'chunky' ( a thinner china mug might have been nicer)but the personalisation design was perfect and a lovely humorous gift for the wedding couple”
“Order No 9732209
Amy was the agent dealing with my concern.
I found the customer service to be excellent and everything was sorted within a few emails.
I couldn't ask for a better service, fantastic.”
