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4Com Reviews

4.6 Rating 1,325 Reviews
89 %
of reviewers recommend 4Com
4.6
Based on 1,325 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
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4Com 5 star review on 2nd February 2022
Axis Property Group
4Com 1 star review on 14th August 2020
Caren
4Com 1 star review on 14th August 2020
Caren
Anonymous
Anonymous  // 01/01/2019
The most dishonest company I have ever come across. The sales person who "amazingly doesn't work for the company anymore" promised us calls broadband etc at the same price as we had been previously paying. The whole sales pitch was a con. We are paying double what we were quoted. We get invoices from multiple suppliers and any discounts that were promised were only for a short period of time. Promises were made over the phone that despite they saying calls were recorded were never able to be recovered as evidence of the lies we have been told. Where is the Group Action Lawsuit that this company needs to be facing. Total Scum. Keep well away from this company.
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Posted 3 years ago
Great service, very helpful and informative :)
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Posted 3 years ago
The installation of our upgraded HiHi devices were installed by Liam. He was excellent and did a great job with setting everything up for us. We won't ever change from HiHi, the system is brilliant and allows our business to function hassle free whether anyone is working in the office or at home.
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Posted 4 years ago
A total rip off company five star reviews are fake miss selling company
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Posted 4 years ago
Biggest scam going. Avoid at all costs. They get these companies (mine included) to give 5 star ratings on fitting. Service is ok but they want £85k for 5 years for rental of phones. I repeat , RENTAL.
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Posted 4 years ago
service was superb, good price for the service that you receive
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Posted 4 years ago
great service provided from start to finish. Mark Disley was absolutely amazing. He did a fab job. Taking the time to show us the phone system and it's supporting systems. Made sure we were totally set up with the app and the call recording. He made it really simple. Very good tidy job. Thanks Mark!
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Posted 4 years ago
The installation process was faultless with no interruption to our business. The engineer was very professional and gave all the required information and explained how the process would work in detail
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Posted 4 years ago
At first glance the system looks really good and I'm sure that once we start using it we will find it far more user friendly than the old system, and once we are used to the full functionality it will have a positive impact on the business. Would also like to say that today's installer, Tom, is a credit to the business.
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Posted 4 years ago
Really good equipment and a very professional non-intrusive installation. Daniel was epic! The training he provided has certainly enabled the team. Thanks a bunch!
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Posted 4 years ago
Allan did an amazing job with the install, answered all our questions and set up the system exactly as we wanted it.
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Posted 4 years ago
Thanks very much to David and Joe who completed our install. They ensured everything went smoothly with minimal disruptions.
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Posted 4 years ago
PROFESSIONAL AND COMPLETED THE WORK
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Posted 4 years ago
Ben was really helpful in getting us set up and connected to the system, nothing was too much trouble. Really happy with the service received!
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Posted 4 years ago
We had a new phone system installed and they are great to use for our industry. Yet to use them remotely but I'm sure they will be great. Hannah Crump
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Posted 4 years ago
Kieren attended our office and set up the phones and provided easy to follow training about usage of phones and Apps. Fantastic service and delighted about the ease of use of software. Very excited to put HiHi to use within the business. Care Confidence Ltd
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Posted 4 years ago
MIS-SOLD! LIED TO! Feel totally conned by 4Com. Told my bill would be £206 a month (we only have 4 landlines) - No mention of extortionate leasing costs so the bill turns out higher than if you were buying 4Com itself! Avoid at all costs, don't be conned by the niceties as once they have your business they don't give a damn.
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Posted 4 years ago
Tom came and initially installed the HiHi system. He was efficient and solved many network issues. The system seems to be very effective and easy to manage and has provided a much needed upgrade to our system. I look forward to trying out its many features. John at Kibworth Gun Club
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Posted 4 years ago
Very friendly and efficient service. Very knowledgable and answered all of our questions with ease. Thanks Ben.
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Posted 4 years ago
Kieren Biltcliffe was amazing really helpful
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Posted 4 years ago
4Com is rated 4.6 based on 1,325 reviews