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4Com Reviews

4.7 Rating 1,146 Reviews

93 %

of reviewers recommend 4Com

Company Reviews

4.7

Based on 1,146 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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4Com 5 star review on 2nd February 2022

Axis Property Group

4Com 1 star review on 14th August 2020

4Com 1 star review on 14th August 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kieren & Dave were very efficient with very little interruption to our normal business practices. Asked a few questions about our current system and what we would like from the new system. Took less than 1 hour to go through the requirements and then left the guys to complete the configuration”

Posted 2 weeks ago

“4Com have been great at coming and installing our new phone system. Kieren & Mike were very helpful and efficient. Energytest Ltd”

Posted 2 weeks ago

“The switchover was completed with no problems and the training Tom provided on how to use the new phones was really helpful and easy to follow, thank you! Futureprint”

Posted 3 weeks ago

“Tom was really helpful and very knowledgeable. seamless install. thank you”

Posted 3 weeks ago

“Just finished our onboarding with 4com onto the HiHi system. Dave Cowen was our engineer and made the entire setup smooth and offered some great training.”

Posted 3 weeks ago

“Received an excellent service from Tom. Everything was delivered in good time and full training was given. Tom was also helpful with advice on other areas of concern. Mark - Charnwood Forest Golf Club”

Posted 3 weeks ago

“Tom and Tyler were fab, very helpful on showing me and Nicola at Weaver Haulage how to use the equipment.”

Posted 4 weeks ago

“Chris came out to setup our new HiHi3 phones at Chase Metal Recycling and Chase Tyres. Great service.”

Posted 4 weeks ago

“David Cowen @HiHi was a great help today, helped us iron out any teething problems, we just recently moved and had to set up new system, David went above and beyond to help set it up and make sure we are completely happy before he finished. Can't commend him enough to be honest.”

Posted 4 weeks ago

“We had Jihad installing our new HiHi system today at our company. He was very helpful and professional, spoke us through all the steps needed to set our system up. Caused very little disruption to our to office. over all experience was brilliant.”

Posted 4 weeks ago

“Tom Set up new phone lines very quickly, left everything tidy and explained how to use new phone lines. Stayed behind to ensure i was comfortable with headset and new phone. Friendly and helpful, highly recommend. The D:ntal Clinic”

Posted 4 weeks ago

“Terry came to swap us over to the new HIHI phone system. He was very helpful & informative, and set up the new phones and broadband with no disruption or downtime. PP Estates Ltd”

Posted 4 weeks ago

“We have had Kieren install our new HiHi phone system and sort our longstanding broadband issues out today. He was very professional and helpful. Took us through all the necessary training and answered all of our questions. Excellent service with no disruption to the office. Nottingham Developments Ltd”

Posted 4 weeks ago

“Chris Hillman and Charlie Mack Chris Hillman was a very thorough technician going through the entirety of the new HIHI4 phones and helped the team tremendously to understand the new systems. Charlie Mack also deserves an honourable mention, he was great talking us through the phones and then quickly got Chris to come in two days later to fit them. Thank you both gents from the MGA team in Birmingham.”

Posted 1 month ago

“Great installation by Tom here at Slingers 1858 up and running great job.”

Posted 1 month ago

“We have had the first engineer visit from Dave Cowen and all went smoothly he was very patience and knowledgable”

Posted 1 month ago

“We had some inital issues with our new phone line for Vickers Joinery Ltd but Tom the engineer was sent and promptly fixed all our issues and helped setup our new system. Everything now working as expected.”

Posted 1 month ago

“Their own customer service number gives you a busy tone 9/10 times. They're bills go through the roof every year... Any company that has to tie you in for a such a long contract does so because if you had a choice you would leave. All these comments below mention install/early on... Ask the same people a year later after they've gone days without service/a contactable service department and they've done they're 'annual' rise... Stay away”

Posted 1 month ago

“Great Service Great Service, fully explained the installation, quick and easy and the training was very insightful”

Posted 1 month ago

“Terry arrived on time, he was polite and informative throughout the day with us. Terry made the installation process simple, explaining what he was doing and what would follow. Once the system was up and running he loaded the link onto my computer and ran through how to use it even talking me through making my first call via HiHi. Great Service.”

Posted 1 month ago

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4Com is rated 4.7 based on 1,146 reviews