4Com Reviews

Name: 4Com
Rating: 4.55

4.6 Rating 1,323 Reviews

89 %

of reviewers recommend 4Com

Company Reviews

Metrics

4.6

Based on 1,323 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Axis Property Group

Caren

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous customer service and response… Fabulous customer service and response… Fabulous customer service and response times. We were let down by our current phone provider when we were moving office premises. 4com stepped in and provided us with a whole new phone system at very short notice (days). Our engineer, Dave Perry, came and spent the whole day installing the system and getting us up and running; even with no internet connection until the following week. Extremely helpful , even when I was constantly ringing and texting him to find out how to do something!! Thanks Dave”

Helpful Report

Posted 3 years ago

“Well happy with all the installation of the new system. Happy for Tom to come back at anytime. Dave Finch DGF Engineering Ltd”

Helpful Report

Posted 3 years ago

“Kieren has swapped phones, and everything is now all up and running. The HiHis are easy to use and an upgrade from our old system. W.H. Fowler & Sons (Coaches) Ltd.”

Helpful Report

Posted 3 years ago

“Both David Perry and Kieron Biltcliffe were very helpful and thorough during the installation. All questions were answered and training provided was more than sufficient. Further information was given in relation to on hold marketing request form, and how to fill it in. Very happy with the service provided from both engineers.”

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Posted 3 years ago

“Brilliant service from James, worked proffesionally and polite. Answered all questions we had and nothing we asked was too much for him! Highly reccomend!”

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Posted 3 years ago

“Great product, great service”

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Posted 3 years ago

“The guys are extremely helpful, mark gave us a full walk through of the phones apps and how to use it correctly, super service would recommend”

Helpful Report

Posted 3 years ago

“We had James visit our site today to finish the installation of our new system. He went out of his way to iron out the niggles we were experiencing after the initial set up. Very impressed with the system and service!”

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Posted 3 years ago

“Liam Kelley - Great Engineer!!”

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Posted 3 years ago

“Kieren finished our install of new system. Brilliant work, communication and all round great job. Thanks New Century Rollers (uk)”

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Posted 3 years ago

“Extremely efficient and friendly, could not have been more helpful, looking forward to using the equipment!”

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Posted 3 years ago

“Excellent service, engineers are very knowledgeable, helpful and friendly. The product itself is great - seems innovative yet simple and intuitive.”

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Posted 3 years ago

“Kieren & Luke been out upgraded to new phones brilliant service - very informative thanks JTS Cushions LTD”

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Posted 3 years ago

“Quick responsive and friendly service. Functionality of phones seems very simple and user friendly. Chris Treadgold - Wyndon Motors”

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Posted 3 years ago

“So far, not good. Two of the three deskphones delivered have been faulty and needed replacing after only a couple of months. Avoid!”

Helpful Report

Posted 3 years ago

“Thanks to Kieren who come to install and train us up on the new phone system very friendly thank you. We are looking forward to using the new system which now looks professional Vortex Training Group”

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Posted 3 years ago

“We had Mark come and finalise all our connections. He was brilliant, very patient and informative. Tidied up all our spaghetti wires and removed any that we no longer needed (I wouldn't have had a clue). Was very polite. 100% would have do any future work we needed. A credit to the company.”

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Posted 3 years ago

“Thanks for quick installation of HIHI phone system. Good to work with and hopefully it will goes well. Regards Kamal Neckoula NGR Ltd”

Helpful Report

Posted 3 years ago

“Great service by our engineer David, listened to what we wanted from our system and accommodated our requests”

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Posted 3 years ago

“The new HiHi phones are fabulous! They make our work much easier and faster. The staff are very friendly and professional. Happy to have HiHi! 😊”

Helpful Report

Posted 3 years ago

4Com is rated 4.6 based on 1,323 reviews