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1st Choice Insurance Reviews

4.9 Rating 1,366 Reviews

98 %

of reviewers recommend 1st Choice Insurance

Company Reviews

4.9

Based on 1,366 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Documents Delivered On-time	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About 1st Choice Insurance:

We're a national commercial insurance broker, who compares over 80+ insurance policies to save businesses time, hassle & money! We pride ourselves on being friendly and knowledgeable and we'd like to deliver the best customer service to our clients. If you have an issue, please do not hesitate to contact us so that we can resolve it.

Visit Website

Phone:

01743770500

Email:

admin@1stchoiceinsurance.co.uk

Location:

Jupiter House, Sitka Drive, Shrewsbury Business Park, Shrewsbury
Shropshire
SY2 6LG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was so lovely to actually speak to someone instead of ploughing through endless questions on line, everyone was so helpful and made it easy for me, I would have no hesitation in using them again”

“Charlotte was amazing, very easy to deal with and found me the best price possible for my insurance.”

“Every effort was made to secure us a great deal for our commercial insurance. Charlotte, in particular, was very helpful and seemed to be quite thorough in the task required. Great job! Thank you.”

“Easy to speak to & offered a great price extremely happy with the result. Last minute changes to my policy wasn’t a problem and was done in no time at all and helped me secure the contract with a client.”

“Carly Francis was most helpful and very professional. She spoke with clarity and gave me all the information I needed regarding my query. Thank you Carly”

“Got me a great deal, almost half price if every other quote I got. Would happily recommend. Thanks again”

“1st Choice Insurance have great customer service, when we required their assistance in a claim & when we required a vehicle taken off the insurance - they were extremely help helpful and cheery. I have had help from Mandy & Lucy, who have both been great. Many thanks again.”

“Jasmin from 1st choice was an absolute gem in helping me switch vehicles on my existing policy, initially I had cleared my morning schedule as I wasn’t sure how long the change over process would be but she’s made it such a quick and pleasant experience I’ll be back on the road and back to business without inconveniencing our customers. Thank you again Jasmin and the rest of the 1st choice team for always providing such a great service. All business owners looking for reliable fleet cover I would highly recommend 1st choice👌🏼”

“So glad we chose 1st choice for our fleet and business insurance. Brad called me this morning and after an effortless chat, he has saved us thousands on insurance and made the whole process seamless. Cant thank him enough, after a stressful few months trying to sort this especially! Cant wait to work with 1st choice and Brad in the future. Great work!”

“Brad was efficient and had extensive knowledge of all aspects of our business and the products we required. Thank you for such good customer care.”

“Alex was very quick, clear and diligent in finding us the correct policy for our investment purchase. Communication was very clear, always called when he said he would and I would highly recommend. I will be using again for our future purchases”

“I’ve been using 1st Choice for a few years now and they always get me the best price they can for fleet insurance when my renewal comes round. Not just that though. Having a few vehicles which change regularly, or have to add new drivers etc, they’re always really helpful & help me change over to suit my company’s needs. I dealt with Maisie today & she was really good. Thanks for your help :-)”

“Great and fast come back”

“Brad Randall fund me a the cheapest quote, it was 40% cheaper than the 2.”

“We always receive great customer service from 1st Choice. Staff are polite, helpful and friendly. We needed to make a change to our policy this week which turned out to be complicated due to system issues, but Maisie D was really helpful and attentive and sorted everything for us. Thank you Maisie!”

“Claire was excellent in dealing with all of our policy changes, and worked methodically through all of our requests, which made life very easy for us. Thank you Claire for your help.”

“Very good customer service went out his way to get me the best possible quote 💯 would recommend dealing with Alex thanks mate”

“Charlotte was very helpful”

“Fantastic service setting up fleet insurance.”

“Great company! Have been using them for a few years now, a special shout out to Beth who always replies promptly, provides a first class service and is always able to assist with my enquiries. Highly recommend this company to anyone looking for this kind of service.”

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1st Choice Insurance is rated 4.9 based on 1,366 reviews