1st Choice Insurance Reviews

4.84 Rating 656 Reviews
97 %
of reviewers recommend 1st Choice Insurance
Merchant Metrics
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
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About 1st Choice Insurance:

We're a national commercial insurance broker, who compares over 80+ insurance policies to save businesses time, hassle & money! We pride ourselves on being friendly and knowledgeable and we'd like to deliver the best customer service to our clients. If you have an issue, please do not hesitate to contact us so that we can resolve it.

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Phone:

01743770500

Email:

admin@1stchoiceinsurance.co.uk

Location:

Jupiter House, Sitka Drive, Shrewsbury Business Park, Shrewsbury

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Anonymous
Anonymous  // 01/01/2019
Natalya was fantastic from start to finish. She is an excellent communicator, diligent and honest. The customer service that she provided made me feel as though I was her only customer, and that her entire focus was on meeting the needs of my company. The service that I have received has boosted my belief in British customer service
Thank you so much for the review Paul, we really appreciate your business and your feedback. So wonderful to hear that Natalya has been able to help find what you needed and that she's delivered excellent customer service to you! We pride ourselves on trying our very best for our clients :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Jake was extremely helpful, made the whole process simple, pleasure to deal with
Hi Ricky! Thank you for your excellent review, we're so happy to hear you've been pleased with the customer service provided by Jake! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Very helpful and worked to get the best price for me
Hi Tristian! Thank you for your excellent review, we're so happy to hear you've been pleased with the customer service provided! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
We've recently moved our fleet insurance to 1st Choice, the one thing that has stood out to me is the aftercare. Maisie has gone above any beyond to resolve an issue with our previous broker. Couldn't ask for more.
Hi Lee! Thank you for your excellent review, we're so happy to hear you've been pleased with the customer service and aftercare provided by Maisie! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Great help from the agent Matt he helped navigate to the best deal for me today and he explained everything clearly. I am very happy with the purchase
Hi Jabu! Thank you for your excellent review, we're so happy to hear you've been pleased with the customer service provided by the lovely Matt! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Tom was brilliant and very patient. the word will be a better place if everyone was like him .
Hi Youssef! Thank you for your excellent review, we're so happy to hear you've been pleased with the customer service provided by Tom! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Great, friendly and excellent service. Used 1st Choice for two years now, for all my business and fleet insurance and, won't go anywhere else!!!!!
Hi Chris! Thank you for your excellent review, we're so happy to hear you've been pleased with the customer service provided and that you've chosen to stick with us! We really appreciate your business and your feedback :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Natalya is a credit to your company. She went above and beyond to help me and my business. She comes across well mannered and very knowledgeable.
Hi Lewis! Thank you for your excellent review, we're so happy to hear you've been pleased with the customer service provided by Natalya! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
excellent service, Brad was very helpful, very pleasant and im delighted with my quote also
Hi Mike! Thank you for your excellent review, we're so happy to hear you've been pleased with the customer service provided by Brad! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Had a great time talking to Mike about insurance! Brilliant customer service and he got us the best deal possible!
Hi Kate! Thank you for your excellent review, we're so happy to hear you've been pleased with the customer service provided by Mike! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Customer Service, perfect, I coulden't be happier, I must mention their names Sophie and Josh, they were so helpful, it was really nice to deal with two very nice people.
Hi Patricia! Thank you for your excellent review, we're so happy to hear you've been pleased with the customer service provided by Josh and Sophie! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Had the answer to a difficult ask at their fingertips and got us covered in a matter of hours. Thank you Mike.
Hi David! Thank you for your review, we really appreciate your feedback. We're happy to hear that Mike has been able to help you find what you needed and got you covered swiftly :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
From my initial enquiry the service provided was second to none. Great communication & knowledge of services available. Found me a very good price & sealed the deal.
Thank you for your review, we really appreciate your feedback. We're happy to hear that the team have been able to help you find what you needed and deliver great customer service :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
I cannot thank Sarah Tucker enough for her great customer service today nothing was too much trouble a great credit to her company.
Hi Gael! Thank you for your review, we really appreciate your feedback. We're happy to hear that Sarah has been able to help you and deliver great customer service :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
brilliantly handled our enquiry by Jo Wellings, great follow up, promised phone call on time great
Thank you for your review Anne, we really appreciate your business and your feedback. We're glad to hear that Jo has been able to help you get what you needed :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Mike Simpson was very personal and accommodating, he took the time to understand what my business needed and tailored the quote to suit. Price was also a tad cheaper than any other, but it was the level of service and cover he established that won me over. Happy Birthday Mike.
Hi Andrew! Thank you for your review, we really appreciate your feedback. We're happy to hear that Mike has been able to help you find what you needed and deliver great customer service :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
I was preparing a glowing review about dealing with Tania at Frist Choice Insurance and then I read the below review of the last customer. I couldn't have put it better myself. I am not someone who marks score cards easily but credit where credit is due. Only things I would add are that Tania also had huge insurance knowledge and had the tenacity to follow through on all the idiosyncrasies in my business to make sure I got EXACTLY what I needed, extremely impressive. See below. Tania was fantastic from start to finish. She is an excellent communicator, diligent and honest. The customer service that she provided made me feel as though I was her only customer, and that her entire focus was on meeting the needs of my company. The service that I have received has boosted my belief in British customer service
Hi Mark! Thank you for your stellar review, we're so happy to hear you've been pleased with the customer service provided by Tania! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
The information and advice covers all our needs and broker went out of his way to get policy set up quickly we will be sticking with them for all our insurance needs
Hi George! Thank you for your review, we're so happy to hear you'll be sticking with us! We really appreciate your business and your feedback. If you give the team your renewal dates, we'll call you in the run up to go through your requirements for those policies and hopefully get you some great deals :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Brad was a great help and found me the cheapest quote out of a few different brokers. Would definitely recommend
Thank you so much for your review, we really appreciate your feedback. We're happy to hear that Brad has been able to help you and get you a great price :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Quick and straight answers, and very easy to get in touch with. Tom E. was very helpful from start to finish. Thanks.
Hi Radu! Thank you for your review, we really appreciate your feedback. We're happy to hear that Tom has been able to help you and deliver quick customer service :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Really help full
Thanks for leaving us a review! :)
1st Choice Insurance is rated 4.84 based on 656 reviews