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1st Choice Insurance Reviews

4.85 Rating 848 Reviews

97 %

of reviewers recommend 1st Choice Insurance

Company Reviews

Merchant Metrics


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About 1st Choice Insurance:

We're a national commercial insurance broker, who compares over 80+ insurance policies to save businesses time, hassle & money! We pride ourselves on being friendly and knowledgeable and we'd like to deliver the best customer service to our clients. If you have an issue, please do not hesitate to contact us so that we can resolve it.

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Phone:

01743770500

Email:

admin@1stchoiceinsurance.co.uk

Location:

Jupiter House, Sitka Drive, Shrewsbury Business Park, Shrewsbury

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Natalya was fantastic from start to finish. She is an excellent communicator, diligent and honest. The customer service that she provided made me feel as though I was her only customer, and that her entire focus was on meeting the needs of my company. The service that I have received has boosted my belief in British customer service”

Helpful Report

Thank you so much for the review Paul, we really appreciate your business and your feedback. So wonderful to hear that Natalya has been able to help find what you needed and that she's delivered excellent customer service to you! We pride ourselves on trying our very best for our clients :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc

“Mike Simpson was great to deal with. He was clear, informative and very helpful. Would highly recommend.”

“Jo was very easy to deal with, friendly manner and made things very simple. Highly recommended”

“Spoke to a very kind man who was super helpful and did all his best to get me a great quote. Best customer service”

“Ok good job”

“Good Thanks”

“Tom, thanks very much! Tom was very helpful and responsive in helping us secure insurance cover for our business. We will call again. Much appreciate!”

“Matt Blayney @ First choice insurance was great with me. offered me a competitive price and ensured i have all the cover i needed including public liability. answered any questions i have, highly recommend, thanks”

“Matt Blayney @ First choice insurance was great with me. offered me a competitive price and ensured i have all the cover i needed including public liability. answered any questions i have, highly recommend, thanks”

“Jo was great she was really good at explaining things and made them really clear which was obviously really helpful,she called me back on time when I told her I needed time to think Couldn’t ask for more”

“Jo was a brilliant advisor, impartial and very informative. Got me the best deal from the outset without going backwards and forwards with the insurer. Would definitely recommend.”

“Was all good at first then it started send us this doc send us that doc then again send again this is because someone couldn’t scroll down and look that they had already been sent. But then charge you an admin fee for looking at documents they asked for. DO YOURSELF A FAVOUR GO WORH SOMEONE ELSE EVEN IF THE CHARGE MORE YOU WILL BE BETER OFF IN THE LONG RUN.”

“Tom made things very easy, got me a quote I was happy with and was all sorted by the following day.”

“Alex the agent I dealt with was very helpful and I feel he got us a very good price.”

“Hi i am happy for my insurance with 1st choice and scott give me best quote thanks again scott ,”

“I looked everywhere on the internet for a insurance for my vw transporter and was getting given silly prices but my husband used 1st choice for his company and they helped him get the cheapest price so he give me there number and I spoke to joe she was so lovely and beat all my previous quotes plus I also go a brake down cover with my new insurance so that also saves on my monthly costs I couldn’t be happier.”

“very quickly found me a policy that matched my needs at a more competitive rate than I was paying using another company/broker. Tom Evans was super friendly made sure everything with exactly what's needed for me, big thumbs up from me”

“Friendly helpful professional and the best price!”

“Jo , was very professional in handling our quotation request, and finding a policy to suit our requirements and budget, would strongly recommend.”

“Jo , was very professional in handling our quotation request, and finding a policy to suit our requirements and budget, would strongly recommend.”

“Very informative and friendly”

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1st Choice Insurance is rated 4.85 based on 848 reviews