1st Choice Insurance Reviews

4.9 Rating 1,024 Reviews
97 %
of reviewers recommend 1st Choice Insurance
Based on 1,024 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
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About 1st Choice Insurance:

We're a national commercial insurance broker, who compares over 80+ insurance policies to save businesses time, hassle & money! We pride ourselves on being friendly and knowledgeable and we'd like to deliver the best customer service to our clients. If you have an issue, please do not hesitate to contact us so that we can resolve it.

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Jupiter House, Sitka Drive, Shrewsbury Business Park, Shrewsbury

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Anonymous  // 01/01/2019
Natalya was fantastic from start to finish. She is an excellent communicator, diligent and honest. The customer service that she provided made me feel as though I was her only customer, and that her entire focus was on meeting the needs of my company. The service that I have received has boosted my belief in British customer service
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Thank you so much for the review Paul, we really appreciate your business and your feedback. So wonderful to hear that Natalya has been able to help find what you needed and that she's delivered excellent customer service to you! We pride ourselves on trying our very best for our clients :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Good and I’m happy
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Received great customer service from Jo Wellings today, nothing was too much trouble for her, she’s an asset to your team.
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Brillant service Maise thanks alot ...
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Very helpful to explanation.
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Jo was ever so helpful. I had been on the phone all morning and my mind was feeling a bit flustered! Jo came up with a competitive quote for fleet and insurance and made the process smooth and easy.
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No was patient and very helpful
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Called to add a vehicle on my insurance policy and as always Maisie Dodd was 1st class all done and dusted very straight forward. Its great working with people who know what they are doing, Maisie Dodd is such a credit to your company fab customer service.
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Charlotte was helpful and friendly and very polite so nice to talk to
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Mike was very professional, friendly and helpful. He found me a fleet policy that was competitive and suited my needs perfectly. Thank you :-)
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Thank you jo for your professionalism and knowledge in sorting out my fleet insurance, Totally pain free with no headaches, A breath of fresh air after the other companies I’ve used in the past , Will totally recommend you with my acquaintances. Best regards paul wright
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Brad was great to deal with, there was no hard sales pitch just sorted out my quote and got it back to me within the time he said he would. We will be contacting Brad at 1st choice when our business insurance is up for renewal.
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Very helpful and efficient.
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When looking to renew my commercial property insurance i was very fortunate to be steered to 1st choice where i was contacted by a young lady by the name of Charlotte who was very professional and charming She explained all to perfection ,and not only increasing my buildings cover ,but also saved me a lot of money from my quote from my existing insurance company I would not hesitate to recommend 1st Choice to my business colleagues ,and Ask for Charlotte to guide you through the process i pleasure to hsve spoke with this young lady
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Fantastic service
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Brad was brilliant! Just starting a new company and not sure what I needed so Brad talked me through it all. Very quick service, very good price!
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Amazing service, thank you
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Alex was a amazing, he can do the impossible. Dr Forbes
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Really helpful service, very easy to deal with - made the whole process totally stress free!
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From start to finish in got excellence service. Price was the best out of 3 companies. Main important for me was the timing.
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Excellent customer service at the right price for me.
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1st Choice Insurance is rated 4.9 based on 1,024 reviews