1st Choice Insurance Reviews

Name: 1st Choice Insurance
Address: Jupiter House, Sitka Drive, Shrewsbury Business Park, Shrewsbury, Shropshire
Rating: 4.87

4.9 Rating 1,448 Reviews

97 %

of reviewers recommend 1st Choice Insurance

Company Reviews

Metrics

Info

4.9

Based on 1,448 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About 1st Choice Insurance:

We're a national commercial insurance broker, who compares over 80+ insurance policies to save businesses time, hassle & money! We pride ourselves on being friendly and knowledgeable and we'd like to deliver the best customer service to our clients. If you have an issue, please do not hesitate to contact us so that we can resolve it.

Visit Website

Phone:

01743770500

Email:

admin@1stchoiceinsurance.co.uk

Location:

Jupiter House, Sitka Drive, Shrewsbury Business Park, Shrewsbury
Shropshire
SY2 6LG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been looking for a reputable insurance company for my gym and came across 1st Choice Insurance. Couldn’t be happier and my experience from beginning to finish was exceptional! Gemma and Charlotte took time to make sure we had all the information and exactly what I needed. In so many years in the fitness industry, I never received so much attention/ customer care and outstanding service as I did with 1st Choice Insurance. I have now insurance that provides me with security for my business and for myself as well. If you are thinking about getting insurance for your business I highly recommend 1st Choice Insurance.”

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“Great experience with 1st Choice. Ranj (Ranjeeta) is very professional and thorough and always works hard to get the best price ! Very clear with all the info they provide. Great service throughout.”

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“I’m sincerely grateful for the team mentioned in my bio. Their expertise, clear communication, and timely support made all the difference in my investment fraud case. With their help, I was able to recover my funds. I wouldn’t hesitate to recommend them to anyone in need.”

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“Lauren Davies dealt with my call. From the first call she was absolutely amazing. We felt confident that Lauren could deal with our request for Public Liability Insurance for our new campsite. Lauren was very fast! She got us a quote in less than 24 hours and was very competitive. Always following up calls with emails. It was a very easy process for us. We managed to secure a Public Liability Insurance Certificate for a great price and a very short amount of time. We would recommend 1st Choice Insurance to any businesses needing commercial insurance. Ask for Lauren!”

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Hello, Thank you so much for your fantastic review! We’re thrilled to hear that your experience with 1st Choice Insurance, and especially with Lauren, was such a smooth and positive one. We'll make sure to pass on your kind feedback to her. We truly appreciate your recommendation, and if you ever need anything else, please don't hesitate to reach out. We're always here to help! Thank you for choosing 1st Choice Insurance.

“After I had been searching for a HGV insurance policy / fleet policy for a few days, I was recommended to try 1st Choice Insurance. Which I then did. And I have to say, from the very first moment to the last the service I received was second to none. Ranjeeta (Ranj) was friendly, informative, positive and I feel had my best interests at heart. Over a few phone calls back and forth ultimately she managed to get me a fleet policy for which I am very happy with. Very personal experience, had no problem in giving me however much of her time I needed and I was never made to wait. Great customer service seems to be extremely important to Ranj and she is a credit to 1st choice insurance. I have to thank the person who recommended 1st Choice Insurance to me, and I would certainly be happy to recommend Ranj and 1st Choice Insurance now too. Thank you once again for your help!”

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Hello Jarvis, Thank you so much for taking the time to share such a thoughtful and detailed review. We’re absolutely delighted to hear that your experience with 1st Choice Insurance, and with Ranjeeta in particular, was such a positive one. We'll be sure to pass on your lovely feedback to her. We’re also grateful to the person who recommended us to you, and we really appreciate your willingness to recommend 1st Choice Insurance going forward. Should you ever need anything else, please don’t hesitate to get in touch, we’re always here to help! Thank you for choosing 1st Choice Insurance.

“One of the turning points for me was connecting with ARMSTRONGPAVE.ORG. After weeks of dealing with unhelpful support from the original platform, I felt completely stuck. ARMSTRONGPAVE.ORG. actually listened, took my concerns seriously, and took action. They ultimately helped me resolve the issue, and their consistent updates were a lifeline throughout the process. Highly recommended.”

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“The swift and attentive response from UNIQUE RECOVERY FIRM when I encountered an issue has left a lasting impression on me. Their prompt action in addressing my concerns and assisting with the recovery of my funds truly demonstrated their commitment to prioritizing customer satisfaction. This experience underscored the importance of thoroughly researching a company's reputation before availing of their services, as it can help avert potential issues such as scams or unsatisfactory service. By taking heed of reviews and seeking recommendations, one can make informed decisions to avoid pitfalls and safeguard their interests effectively”

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“I would highly recommend Lauren and the service provided. She went above and beyond to ensure I was given the best quotes available in a complex situation. Thank you for your help and assistance again Lauren.”

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Thank you so much for taking the time to share your review! We are so pleased to hear about your experience with us. We will make sure to pass on your kind feedback to Lauren. Thank you for choosing 1st Choice Insurance!

“Gemma Cartwright went above and beyond with her expertise in this field in sorting our trades public liability insurance, done so in a friendly, excellent customer service approach, took the time to go through everything thoroughly to get the insurance that met the requirements we needed and for a much cheaper price then the company we had been with for previous years. Thank you Gemma, you are a credit to 1st Choice Insurance and would highly recommend.”

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Hello Susan, Thank you so much for taking the time to share your review! We are so pleased to hear about your experience with us. We will make sure to pass on your kind feedback to Gemma. Thank you for choosing 1st Choice Insurance!

“We were so pleased with the friendly and efficient way that 1st Choice dealt with our quote and subsequent queries. The price of the policy we chose was not the cheapest but was the best for our needs. One the decision was made the delivery of the policy was quick and effortless. We would definitely recommend this company.”

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Thank you so much for taking the time to leave us a review! We are so pleased to hear about your experience with us. Thank you for choosing 1st Choice Insurance!

“Very helpful, thank you!”

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Thank you so much for taking the time to share your positive review!

“Excellent customer service, great price. I will be using again.”

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Thank you so much for taking the time to share your positive review! We are so pleased to hear about your experience with us. Thank you for choosing 1st Choice Insurance!

“Ranjeeta from 1st Choice Insurance provided the best customer service I have ever received! She took her time to explain everything to me thoroughly. Absolutely fantastic!”

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Thank you so much for taking the time to share your positive review! We are so pleased to hear about your experience with us. We will make sure to pass on your kind feedback to Ranjeeta! Thank you for choosing 1st Choice Insurance!

“1st choice were initally excellent when setting up our insurance. I've tried to contact them at least 3 time via email over the last month to try to clarify some details on my policy and ask if things could be added but had no response. The business is so busy and I work full time as well so I hardly get time for admin as it is and they are making it so difficult to get answers to simple questions. Please reply to my emails.”

Helpful Report

Hi Sasha, Thank you for your honest feedback, and please accept our sincere apologies for the lack of response to your recent emails. We’re really sorry to hear that you’ve had difficulty getting in touch. This is not the level of service we aim to provide, especially after a positive start. We understand how valuable your time is, and we completely appreciate how frustrating it must be to chase for answers when you're already juggling a busy schedule. Your concerns are important to us, and we’re committed to resolving this as soon as we can. Our Sales Manager has reached out to you for more information, and we hope to get everything resolved for you quickly. Warm regards, 1st Choice Insurance

“I dealt with Megan today and she was absolutely amazing. She was so friendly and every question I asked she was so knowledgeable. Would definitely recommend her as she is great at her job.”

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Hello Richard, Thank you so much for taking the time to share your positive review! We are so pleased to hear about your experience with us. We will make sure to pass on your kind feedback to Megan. Thank you for choosing 1st Choice Insurance!

“Had the pleasure working with Ranjeeta Gill on starting up our first fleet insurance policy, she couldn’t do enough to make sure we had all the information we needed and best price. Highly recommended. Many thanks Poole security services”

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Hello, Thank you so much for taking the time to share your positive review with us! We are so pleased to hear about your experience with us. We will make sure to pass on your kind feedback to Ranjeeta! Thank you for choosing 1st Choice Insurance.

“Really nicely managed by them And find best quote all around”

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Thank you for taking the time to leave us your kind feedback, we really appreciate it! Thank you for choosing 1st Choice Insurance.

“It was easy when he contacted regarding the quote, asking the appropriate questions, very polite and quick.”

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Thank you so much for taking the time to leave us your kind feedback!

“Wonderful helpful people to deal with in an emergency”

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Thank you for taking the time to leave us your kind feedback and for choosing 1st Choice Insurance!

“Very nice lady on the phone who helped me out nicely. And she also had beautiful manners x”

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Thank you for taking the time to leave us your kind feedback!

“Very easy to arrange my truck mounted scissor lift insurance, pleased with the quote and would not hesitate to recommend First Choice Insurance to my clients.”

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Hello John Thank you so much for taking the time to share your positive review! We are so pleased to hear about your experience with us. Thank you for choosing 1st Choice Insurance!

1st Choice Insurance is rated 4.9 based on 1,448 reviews