1st Choice Insurance Reviews

4.85 Rating 721 Reviews
97 %
of reviewers recommend 1st Choice Insurance
Merchant Metrics
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read 1st Choice Insurance Reviews

About 1st Choice Insurance:

We're a national commercial insurance broker, who compares over 80+ insurance policies to save businesses time, hassle & money! We pride ourselves on being friendly and knowledgeable and we'd like to deliver the best customer service to our clients. If you have an issue, please do not hesitate to contact us so that we can resolve it.

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Phone:

01743770500

Email:

admin@1stchoiceinsurance.co.uk

Location:

Jupiter House, Sitka Drive, Shrewsbury Business Park, Shrewsbury

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Anonymous
Anonymous  // 01/01/2019
Received great response from Tom Evan was fast to respond to our van fleet insurance quote. Very happy with the price and quality service so far very helpful person hoping to receive great continue service from Ist Choice !!!
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Hi Mohammed! Thank you so much for your review, we're happy to hear you've been pleased with the customer service provided by Tom, great to hear he's been able to get what you needed and at a great price! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Very polite, friendly and a no nonsense attitude from Alex - Business Exec.
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Thank you so much for your excellent review, we're happy to hear you've been pleased with the customer service provided by Alex! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Had the answer to a difficult ask at their fingertips and got us covered in a matter of hours. Thank you Mike.
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Hi David! Thank you for your review, we really appreciate your feedback. We're happy to hear that Mike has been able to help you find what you needed and got you covered swiftly :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
I’m Happy for you seriously
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Thank you so much for leaving us a review! :)
The chap who dealt with my policy was Knowledgeable and helpful. Made the whole process less boring than it normally is every year. Is the service continues to be this good and the prices follow suit I will be staying with 1st choice for the foreseeable!
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Hi Nathan! Thank you so much for your review, we really appreciate your business and your feedback. If we can help you with anything else please get in touch :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
The service I received to correct a mistake predominantly of 1stChoices own doing was excellent. They made good the initial mistake from last year, which was a big mistake and meant that I was uninsured for a period. I dealt with the following people and they all went the extra mile and were very pleasant. Maisie Dodd Jo Wellings Mandy Lanning Carly Francis Sylvia Williams I have given 4 stars because of the initial mistake, but the service I received afterwards to correct the mistake was definitely 5 star.
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Thank you for taking the time to leave us a review Mark! We really appreciate your business and thank you for giving us the opportunity to rectify the issue for you. If we can help you with anything else, do let us know :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Very effcient and friendly.Good competive price and deliverded promply.
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Thanks for your review Tony! We appreciate your business and feedback :)
Reliable and very easy to setup on phone with a helpful team assisting you
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Thanks for the review Elio :)
More effort is needed. Thanks
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Thanks for your review Julius, we really appreciate your business and feedback! How do you feel like we could improve? We'd really like for you to get in touch with your thoughts, as we're always trying to do what we can to improve our service. Pop us over an email on admin@1stchoiceinsurance.co.uk :)
WE, GOODSPEED BUILDING SERVICES LTD WISH TO EXPRESS OUR SATISFACTION DEALING WITH 1ST CHOICE. WISHING YOU THE BEST IN THE YEARS AHEAD.
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Thanks for the review Isaac! We appreciate your business and feedback :)
I've had only positive experience when was dealing with your colleagues at First Choice Insurance. Helpful customer service and prompt service.
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Thank you so much for your positive review Barna :)
Generally very satisfyied with the support, communication and help received by 1st choice. They assisted us in resolving a miscommunication issue with the underwriters promptly. The issue was caused by a number of broker staff leaving and not properly updating our file (understandable to an extent in a Covid environment) but 1st choice apologised and put things right as soon as we explained what had caused the problem. 9SR Technic
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Thank you for your review! We're glad that we were able to resolve the matter for you and appreciate your patience and understanding :)
Com portable and helpful
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Thanks for your review Asraful!
Lower price and charming young man , What’s not to like?
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Thank you for your review Margaret! Please get in touch if we can helpy ou with anything else :)
Very good company helped me when times were hard excellent communication from the team
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Stacey helped me from start to finish. Great.
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Thanks for your review Jay!
Good service and had the time to look around for the best price. Good telephone mannor and very polite.
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Well coordinated staff, query was handled professionally and efficiently:)
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Thank you for your review! We appreciate your feedback :)
Good,nb1...
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I called to see if I could better deal on my renewal and was pleased to make a saving of £75.00, happy days. I must add that the call experience I had with Ashley was completely professional, helpful, friendly and patient, I would definitely recommend.
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1st Choice Insurance is rated 4.85 based on 721 reviews