1st Choice Insurance Reviews

4.85 Rating 715 Reviews
97 %
of reviewers recommend 1st Choice Insurance
Merchant Metrics
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read 1st Choice Insurance Reviews

About 1st Choice Insurance:

We're a national commercial insurance broker, who compares over 80+ insurance policies to save businesses time, hassle & money! We pride ourselves on being friendly and knowledgeable and we'd like to deliver the best customer service to our clients. If you have an issue, please do not hesitate to contact us so that we can resolve it.

Visit Website

Phone:

01743770500

Email:

admin@1stchoiceinsurance.co.uk

Location:

Jupiter House, Sitka Drive, Shrewsbury Business Park, Shrewsbury

Write Your review

Tell us how 1st Choice Insurance made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
Natalya was fantastic from start to finish. She is an excellent communicator, diligent and honest. The customer service that she provided made me feel as though I was her only customer, and that her entire focus was on meeting the needs of my company. The service that I have received has boosted my belief in British customer service
Helpful Report
Thank you so much for the review Paul, we really appreciate your business and your feedback. So wonderful to hear that Natalya has been able to help find what you needed and that she's delivered excellent customer service to you! We pride ourselves on trying our very best for our clients :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
A correct conversation with customers
Helpful Report
Very professional and competitive price.
Helpful Report
Hi Sarju! Thank you so much for your excellent review, we're happy to hear you've been pleased with the price and customer service provided by the team! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Absolutely brilliant service from Jo - really helpful and a pleasure to be advised by - highly recommend 1st Choice!
Helpful Report
Hi Pat! Thank you so much for your excellent review, we're happy to hear you've been pleased with the customer service provided by Jo, great to hear she's been able to get what you needed! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Helpful, supportive, representatives who take time to explain so you can make the right decision for your insurance.
Helpful Report
Thank you so much for your excellent review, we're happy to hear you've been pleased with the customer service provided by the team! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
So glad I called 1st Choice after speaking to a number of brokers, most of whom went to the usual suspects for quotes. Tom pulled out all the stops, was super responsive and was a real pleasure to do business with. He also came back with amazingly competitive quotes from leading insurers. Definitely recommended!
Helpful Report
Hi Simon! Thank you so much for your excellent review, we're happy to hear you've been pleased with the customer service provided by Tom, great to hear he's been able to get what you needed at a good price and that he's kept you well informed! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
I can only speak for Tom.. I place a fleet enquiry on Sunday afternoon.. Tom was first in on Monday morning other company's never rang me till late afternoon. 😑 great lad got me what I needed with no nonsense
Helpful Report
Hi Joseph! Thank you so much for your excellent review, we're happy to hear you've been pleased with the customer service provided by Tom, great to hear he's been able to get what you needed quickly! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Price and customer service
Helpful Report
Thank you so much for your excellent review, we're happy to hear you've been pleased with the price and customer service provided! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Great service, efficient communication and a really easy way to get Fleet Insurance with lots of help and support to get the right deal. . I chatted with Joshua Smith. He was very helpful and answered all my questions concerning my fleet insuance.
Helpful Report
Thank you so much for your excellent review, we're happy to hear you've been pleased with the customer service provided by Joshua, great to hear he's been able to get what you needed and that he's kept you well informed! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
I was looking for fleet insurance for my vehicles, In the process I came across many people on the phone from many companies. Joshua was persistent with my enquiry hence we got to tie up the policy that I required. Joshua's persistence was the difference between me purchasing or not . So thank you for the care & attention. Good luck .
Helpful Report
Hi Askir! Thank you so much for your excellent review, we're happy to hear you've been pleased with the customer service provided by Joshua, great to hear he's been able to get what you needed and that he's kept you well informed! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Was helped by Crystal griffiths was really helpful and very polite
Helpful Report
Thank you so much for your excellent review, we're happy to hear you've been pleased with the customer service provided by Chrystal! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Mike Sheppard delivered the goods on all fronts , from price to product and with excellent customer service too , nothing was lacking and nothing was too much trouble. Top marks.
Helpful Report
Hi Kevin! Thank you so much for your excellent review, we're happy to hear you've been pleased with the customer service provided by Mike, great to hear he's been able to get what you needed! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Alex at first choice worked with me all the way through to get my policy sorted. Kept me up to date all way. And explained everything in great detail. With him doing this it has made me realise I can use first choice with everything I need in the future and will be telling people about what great service has been given. Kind regards Tommy
Helpful Report
Hi Tommy! Thank you so much for your excellent review, we're happy to hear you've been pleased with the customer service provided by Alex, great to hear he's been able to get what you needed and that he's kept you well informed! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Brad was amazing from the first minute, super professional, super helpful and a super deal.
Helpful Report
Hi Shaqir! Thank you so much for your review, we're happy to hear you've been pleased with the customer service provided by Brad, great to hear he's been able to get what you needed and at a great price! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Received great response from Tom Evan was fast to respond to our van fleet insurance quote. Very happy with the price and quality service so far very helpful person hoping to receive great continue service from Ist Choice !!!
Helpful Report
Hi Mohammed! Thank you so much for your review, we're happy to hear you've been pleased with the customer service provided by Tom, great to hear he's been able to get what you needed and at a great price! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
I was so stressed as I was pushing my old insurance company to send me my no claims bonus proof so that my insurance with u guys couldn’t elapse. The 2 lovely ladies I spoke to were very helpful and they even went beyond by contacting my former broker for proof, I was so chaffed wish all customer service providers would be like them
Helpful Report
Thank you so much for your excellent review, we're happy to hear you've been pleased with the customer service provided by the Admin team! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Alex was fast to respond to our mini fleet insurance quote. Very happy with the price and quality service.
Helpful Report
Hi Acres Way! Thank you so much for your excellent review, we're happy to hear you've been pleased with the customer service provided by Alex, great to hear he's been able to get what you needed and at a great price! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Very Quick Response Saved Me Money Thanks
Helpful Report
Thank you so much for your excellent review, we're happy to hear you've been pleased with the customer service and price provided by the team. We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :)
Hi Natalye, Thank you vor you help today, it was easy and very helpful our conversation over the phone. I got what I needed. I needed to do this some time ago. But never is late. Thank you!
Helpful Report
Thank you for your feedback, we really appreciate it :)
Before to go ahead with your company a checked others and you are the best option for my business. It was very nice to speak with Natalie over the phone and very grateful. Thank you!
Helpful Report
Hi Liviu! Thank you so much for your excellent review, we're happy to hear you've been pleased with the customer service provided by Natalya. We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :)
Brilliant service provided today, getting me the best cover possible and at an even better price! Orane went above and beyond to help get me sorted! Thanks again it’s much appreciated.
Helpful Report
Hi Thomas! Thank you so much for your excellent review, we're happy to hear you've been pleased with the customer service and price provided by Orane. We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
1st Choice Insurance is rated 4.85 based on 715 reviews