1st Choice Insurance Reviews

Name: 1st Choice Insurance
Address: Jupiter House, Sitka Drive, Shrewsbury Business Park, Shrewsbury, Shropshire
Rating: 4.88

4.9 Rating 1,363 Reviews

98 %

of reviewers recommend 1st Choice Insurance

Company Reviews

Metrics

Info

4.9

Based on 1,363 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Documents Delivered On-time	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About 1st Choice Insurance:

We're a national commercial insurance broker, who compares over 80+ insurance policies to save businesses time, hassle & money! We pride ourselves on being friendly and knowledgeable and we'd like to deliver the best customer service to our clients. If you have an issue, please do not hesitate to contact us so that we can resolve it.

Visit Website

Phone:

01743770500

Email:

admin@1stchoiceinsurance.co.uk

Location:

Jupiter House, Sitka Drive, Shrewsbury Business Park, Shrewsbury
Shropshire
SY2 6LG

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I spoke to Anthony who was very helpful in sourcing the correct insurance for me and I was satisfied with the outcome. I was however disappointed that even after clearly arranging for spreading the payments over 9 months, he tried twice to take the full sum of money. It was only when I contacted my bank thinking something was wrong with my new business bank account, I was informed that the payment didn't go through due to insufficient funds. Insurance companies never cease to rip us off. I have had several incidences with insurance companies before.”

Helpful Report

Hi Marsha, Sorry to hear you've not been completely satisfied. If a payment plan was arranged it's highly unusual that a full payment would be attempted. I have asked a Client Account Manager to look into this for you. Kindest regards, 1st Choice Team

“Ok”

Helpful Report

“Excellent customer service but prices are far to high even with many years no claims”

Helpful Report

Hi Thomas, thanks for mentioning our great service, our team do try hard to deliver top customer service. Price wise, we are always competitive and try to find the best deal we can. I'm sure we beat any quote you had received before? We will make a note on our system, and come renewal, we will work hard to find you a price you're happy with. Thanks, Callum

“Acceptable”

Helpful Report

Hi Mr Singh, Sorry to hear you have not been thrilled with the service we offered. We really do want to make sure we do 110% for each customer so please call us if you have any problems, we will do our best to help. Thanks 1st Choice Team

“I was really disappointed I went to renew my insurance and because I was a day late got charged more because had to register as a new customer won’t happen again”

Helpful Report

Hello Mark, hope you are well. Unfortunately, we were unable to renew the contract past its renewal date, it's just not something we can arrange due to industry practice. We can still get you a great deal. Do call the office if we can be any help :) Thanks, 1st Choice Team

1st Choice Insurance is rated 4.9 based on 1,363 reviews