1st Choice Insurance Reviews

4.85 Rating 725 Reviews
97 %
of reviewers recommend 1st Choice Insurance
Merchant Metrics
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
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About 1st Choice Insurance:

We're a national commercial insurance broker, who compares over 80+ insurance policies to save businesses time, hassle & money! We pride ourselves on being friendly and knowledgeable and we'd like to deliver the best customer service to our clients. If you have an issue, please do not hesitate to contact us so that we can resolve it.

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Phone:

01743770500

Email:

admin@1stchoiceinsurance.co.uk

Location:

Jupiter House, Sitka Drive, Shrewsbury Business Park, Shrewsbury

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Anonymous
Anonymous  // 01/01/2019
Natalya was fantastic from start to finish. She is an excellent communicator, diligent and honest. The customer service that she provided made me feel as though I was her only customer, and that her entire focus was on meeting the needs of my company. The service that I have received has boosted my belief in British customer service
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Thank you so much for the review Paul, we really appreciate your business and your feedback. So wonderful to hear that Natalya has been able to help find what you needed and that she's delivered excellent customer service to you! We pride ourselves on trying our very best for our clients :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
I like things simple, hassle free and more important quick with end result, all I can say I explained this at start and received excellent service that I found hassle free , all of this down to the easy simple and fun nature of Joe who dealt and sort out my policy, thanks
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where professional not pushy found me the best deal so very happy with the service I've had
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Tom is absolutely amazing! The best in the business and extremely patient. He needs to be knighted by the queen.
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Very helpful will use again.
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Mike Sheppard was excellent - quote came through within minutes - will definitely use you guys again
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Exellent and fast service
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Today Mandy Lanning made my day .she explained everything in a manner that i could understand .She helped me in wot i needed help in and was pleased to do so.thank you. yours m glastonbury
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Thank you so much for your excellent review, we're happy to hear you've been pleased with the customer service provided by Mandy! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
wasim a greta guy to deal with number one service
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Hi Umar! Thank you so much for your excellent review, we're happy to hear you've been pleased with the customer service provided by Wasim! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Absolutely amazing Maisie Dodd, she dealt with our request with the upmost curiosity, professionalism, joyful. she made our phone call an utmost pleasure to make she is a credit and an asset to your company and we hope she will be at the end of the phone every time we need to make changes to our policy again thank you for your help today Maisie
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Hi Julie and Kevin! Thank you so much for your excellent review, we're happy to hear you've been pleased with the customer service provided by the lovely Maisie, glad to hear that she's been able to get you sorted! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
A correct conversation with customers
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Hi Petru! Thank you so much for your excellent review, we're happy to hear you've been pleased with the customer service provided by the team! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Very professional and competitive price.
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Hi Sarju! Thank you so much for your excellent review, we're happy to hear you've been pleased with the price and customer service provided by the team! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Absolutely brilliant service from Jo - really helpful and a pleasure to be advised by - highly recommend 1st Choice!
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Hi Pat! Thank you so much for your excellent review, we're happy to hear you've been pleased with the customer service provided by Jo, great to hear she's been able to get what you needed! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Helpful, supportive, representatives who take time to explain so you can make the right decision for your insurance.
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Thank you so much for your excellent review, we're happy to hear you've been pleased with the customer service provided by the team! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
So glad I called 1st Choice after speaking to a number of brokers, most of whom went to the usual suspects for quotes. Tom pulled out all the stops, was super responsive and was a real pleasure to do business with. He also came back with amazingly competitive quotes from leading insurers. Definitely recommended!
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Hi Simon! Thank you so much for your excellent review, we're happy to hear you've been pleased with the customer service provided by Tom, great to hear he's been able to get what you needed at a good price and that he's kept you well informed! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
I can only speak for Tom.. I place a fleet enquiry on Sunday afternoon.. Tom was first in on Monday morning other company's never rang me till late afternoon. 😑 great lad got me what I needed with no nonsense
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Hi Joseph! Thank you so much for your excellent review, we're happy to hear you've been pleased with the customer service provided by Tom, great to hear he's been able to get what you needed quickly! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Price and customer service
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Thank you so much for your excellent review, we're happy to hear you've been pleased with the price and customer service provided! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Great service, efficient communication and a really easy way to get Fleet Insurance with lots of help and support to get the right deal. . I chatted with Joshua Smith. He was very helpful and answered all my questions concerning my fleet insuance.
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Thank you so much for your excellent review, we're happy to hear you've been pleased with the customer service provided by Joshua, great to hear he's been able to get what you needed and that he's kept you well informed! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
I was looking for fleet insurance for my vehicles, In the process I came across many people on the phone from many companies. Joshua was persistent with my enquiry hence we got to tie up the policy that I required. Joshua's persistence was the difference between me purchasing or not . So thank you for the care & attention. Good luck .
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Hi Askir! Thank you so much for your excellent review, we're happy to hear you've been pleased with the customer service provided by Joshua, great to hear he's been able to get what you needed and that he's kept you well informed! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Was helped by Crystal griffiths was really helpful and very polite
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Thank you so much for your excellent review, we're happy to hear you've been pleased with the customer service provided by Chrystal! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Mike Sheppard delivered the goods on all fronts , from price to product and with excellent customer service too , nothing was lacking and nothing was too much trouble. Top marks.
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Hi Kevin! Thank you so much for your excellent review, we're happy to hear you've been pleased with the customer service provided by Mike, great to hear he's been able to get what you needed! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
1st Choice Insurance is rated 4.85 based on 725 reviews