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1st Choice Insurance Reviews

4.9 Rating 1,485 Reviews
97 %
of reviewers recommend 1st Choice Insurance
4.9
Based on 1,485 reviews
Customer Service
Communication Channels
Telephone, Email
Read 1st Choice Insurance Reviews

About 1st Choice Insurance:

We're a national commercial insurance broker, who compares over 80+ insurance policies to save businesses time, hassle & money! We pride ourselves on being friendly and knowledgeable and we'd like to deliver the best customer service to our clients. If you have an issue, please do not hesitate to contact us so that we can resolve it.

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Phone:

01743770500

Email:

admin@1stchoiceinsurance.co.uk

Location:

Jupiter House, Sitka Drive, Shrewsbury Business Park, Shrewsbury
Shropshire
SY2 6LG

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Anonymous
Anonymous  // 01/01/2019
Excellent communications and fast response around a time critical situation. Very pleased with the service we received.
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Thank you so much for leaving us a review! We're delighted to hear that you have been pleased with the service, if the team can help you with anything else please let us know :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Very happy with customer service and price
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Thank you so much for leaving us a review! Let us know if we can help you with anything else :)
There were some complications with some documentation but the agent got the information I needed from the insurer and kept me informed every step of the way.
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Thank you so much for your review! We really appreciate your feedback and we're glad to have been able to help you. Please get in touch if we can help you with anything else :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Friendly, knowledgeable and found us a great rate. Micheal was fantastic. 10/10. Couldn’t fault him. Nothing was too much trouble. Great guy working for a fantastic company. So glad we found them.
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Thank you so much for your review! We really appreciate your business and your feedback, we're also pleased to hear you have been happy with the service provided by Mike and that he managed to get you a great price :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Helpful and polite
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Thank you so much for your review! Please let us know if we can help you with anything else :)
fantastic service
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Thank you so much for your review Emran! We really appreciate your feedback :)
Amazing service had Carly Francis deal with my query I’m already a member needed terms and new vans switched on insurance documents and refund on the previous policy. Everything Carly did was swift fast and efficient. Thank you.
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Great review Ahmed! We really appreciate your business and your feedback. Happy to hear that Carly has delivered a speedy and efficient service to you :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Thank you Carly for your professionalism, she was extremely knowledgeable and very helpful! Thanks again
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Hi Marcin! Thank you for your review, we're glad to here that you have been pleased with the help you have received from Carly. Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Anthony was extremely helpful and helped me find the right insurance package. Highly recommend to anyone.
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Thanks for your review Marcin! Glad to hear you have been happy with the service provided by Anthony :)
Mike my customer service agent went the extra mile to make sure I got the best possible deal I could. I was comparing across 3 brokers but Mike’s service and determination to find me the best deal really came out on top at the end. Great customer service, fair price can’t complain.
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Thank you so much for the review Sam! We really appreciate your business and very happy to hear that Mike was able to find you a great deal. Please let us know if we can help you with any other insurance needs :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Hi I was so worried about fleet insurance. After speaking with the lady I feel very relaxed. She explained to me very well I’m very satisfied with the service. Staff is really so helpful. Great service by the great people.
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Hi Muhammad! Thank you so much for leaving us a review. Very happy to hear that you have been satisfied by the service provided. Do let us know if we can help you with anything else :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Bobby helped me renew my public and employers liability insurance for my scaffold company. A very prompt and friendly service and always kept me in the loop. Would highly recommend.
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Hi Andy! Thank you so much for your review :) We're glad to hear that the lovely Bobby has been able to help you get your policy renewed with ease! Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Surprisingly very quick and easy having not taken out fleet insurance before. First contact I had was with Alice C who answered every question I asked. Really good communication from the initial email enquiry.
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Hi Gavin! Thank you so much for your review, we really appreciate your feedback :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Quick process, Good advice and easy to understand. Anthony was extremely helpful and helped me find the right insurance package. Highly recommend to anyone in the care recruitment sector, the process takes under a week and they are always ready to help and answer any queries you may have.
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Thank you for your review Yemisi! We're glad to hear you have been happy with the service provided by Anthony :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Natalya made the whole process of sorting 2 different types of policies incredibly straight forward for me & stress free😁 The prices were excellent & everything broken down into plain English so easily understood. A pleasure to do business & would highly recommend
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Hi Stewart! Thank you so much for your review, we really appreciate your business and glad to hear that Natalya has delivered an excellent price and customer service to you :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
I’ll keep a very very long story short. I’d been with my previous independent broker for over ten years. Renewing my mini fleet insurance used to be pretty much a tick box process. However, this year I wasn’t happy with the way things went with them after they were acquired by large consortium. After doing the usual shopping around I found 1st Choice. Initially Steve Matthews started what became a very steep learning curve but he got me through the paperwork minefield. Then Jo Wellings took over and finished the job off very efficiently. Both Steve and Jo know their stuff and there communication skills are spot on. They were extremely patient with me and help me through all my issues and frustrations professionally. I know they must have jumped through a lot of hoops to get me the policy needed and I honestly can’t thank them both enough.
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Hi John! Thank you so much for taking the time to leave us a review, we really appreciate your feedback. Very happy to hear that Steve and Jo have been able to help you to work through your policy and get the right cover you need :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Very helpful sorted out a problem with no claims discount
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Thank you for your review! We really appreciate your business and your feedback :)
Steve Matthews was very helpful from our original query to completion of successful campsite insurance all in the same day. He updated us throughout the process and delivered a very competitive price for the insurance provided. Highly recommend.
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Thanks for your review Alan! We really appreciate your business and your feedback. Glad to hear Steve has been able to get you what you need for a great price :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Natalya made the transaction very easy by matching the product exactly with our needs and found the best package. Natalya talks with confidence, you get the feeling she s looking after your best interests. Natalya does your company proud. Don t forget her birthday on Friday 12th March !!
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Hi Alex! Thank you so much for your review, we're happy to hear that Natalya has been able to help you find a great policy for your requirements. Don't worry, we won't forget :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Jo was great from start to finish! she assessed my needs and gave me a few options but advised me on the best option for me. she was extremely knowledgeable and very helpful! I'd recommend 1st choice insurance and Jo was a real gem!
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Hi Josh! Thank you so much for your review, we're happy to hear that Jo has been able to help find the best insurance option for you :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
1st Choice Insurance is rated 4.9 based on 1,485 reviews