1st Choice Insurance Reviews

Name: 1st Choice Insurance
Address: Jupiter House, Sitka Drive, Shrewsbury Business Park, Shrewsbury, Shropshire
Rating: 4.87

4.9 Rating 1,483 Reviews

97 %

of reviewers recommend 1st Choice Insurance

Company Reviews

Metrics

Info

4.9

Based on 1,483 reviews

Customer Service
Communication Channels	Telephone, Email

About 1st Choice Insurance:

We're a national commercial insurance broker, who compares over 80+ insurance policies to save businesses time, hassle & money! We pride ourselves on being friendly and knowledgeable and we'd like to deliver the best customer service to our clients. If you have an issue, please do not hesitate to contact us so that we can resolve it.

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Phone:

01743770500

Email:

admin@1stchoiceinsurance.co.uk

Location:

Jupiter House, Sitka Drive, Shrewsbury Business Park, Shrewsbury
Shropshire
SY2 6LG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor customer service l, never answer the call.”

Helpful Report

Hi there! Sorry to hear you've been having problems getting through on our phone line today, are you calling our general office line on 01743 770 500? If you are struggling to get through to a particular department line then all our advisors could be busy. If in doubt you can always send us an email to request a call back from the next available agent - email us on admin@1stchoiceinsurance.co.uk

“Thank you, Natalya, For taking time to tailor my Building Insurance policy. Your patience, and attention to detail, has left me feeling assured that I am properly insured. And, a good price too. Many thanks Mark B”

Helpful Report

Thanks for your review! We're happy to hear you have been pleased with the service provided by Natalya :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over!

“in a year like 2020 it is great to be covered by the best.”

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Thanks for your review Helen! We're happy to hear you have been pleased with the service provided :)

“I like it very good insurance company”

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Thank you so much for your review :)

“It is a very good company and it helped me.”

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Thank you for your review Abraham! We're happy to help :)

“Repeat of they offer”

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“More effort is needed. Thanks”

Helpful Report

Thanks for your review Julius, we really appreciate your business and feedback! How do you feel like we could improve? We'd really like for you to get in touch with your thoughts, as we're always trying to do what we can to improve our service. Pop us over an email on admin@1stchoiceinsurance.co.uk :)

“Easy and quick to set up Insurance for my carpet cleaning business earlier in the year. 5* Insurer!”

Helpful Report

Thanks for the review Craig! We appreciate your business and feedback, we hope that you will consider us for your insurance at renewal :)

“We have now been with 1st Choice for two years, they are not like the normal insurance companies just renewing and charging extra, they contacted us to try to improve or better the price we were paying, great company great service”

Helpful Report

Thank you so much for your review Debbie! We really appreciate your business and feedback :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over!

“Responsive and efficient”

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Thanks Stephen :)

“Very helpful company will definitely be recommending them”

Helpful Report

Hey Paul, thanks for the review! We really appreciate your business :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over!

“I tried most places, but found these not just to be competitive but really helpful. I will be renewing again for sure”

Helpful Report

Hi Ryan, thank you so much for your review :) We appreciate your business and feedback. Our renewals team will be in touch when the time comes, Merry Christmas!

“1st Choice did a fantastic job beating last year's price and a very good competitive rate we will be using you next year thanks car meredith”

Helpful Report

Thanks for the review Carl! We're happy to keep delivering you excellent service and prices each year :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over!

“Friendly and helpful. Very professional. Took the time to understand my requirements. They will certainly be my 1st choice at renewal!”

Helpful Report

Hey Martin! Thanks for your review :) We're glad we've been able to provide you with a service you've been happy with. Our renewals team will be in touch when the time comes, Merry Christmas!

“1ST CHOICE and best choice,BEST price BEST service BEST cover.Just taken policy out Easy uncomplicated thorough transaction dealt with by Alice an absoulute asset to the 1ST Choice team. Thank you, Kind regards Mark.”

Helpful Report

Thanks Mark for your excellent review! We appreciate your business and feedback :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over!

“Easy to use, and hassle free.”

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Thanks Yaqub!

“Very good service”

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Thanks Wendy!

“First choice insurance have been there to resolve issues and make adjustments for me when ever required , all their processes have been quick easy and helpful Always recommend them to my freinds n family...take the choice today 👍🏻”

Helpful Report

Thank you so much for your review Duaa! We appreciate your business and feedback :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over!

“Excellent Costmer communication and helpful staff”

Helpful Report

Thank you Mujahid!

“After trying with a number of companies to get motor trade and liability cover for my new business and being rejected by every one of them because of no previous trade history 1st choice were the only brokers that went up and over to make sure I got full cover and at a price I didn’t even think was possible for a first time business. The staff have been amazingly helpful and have gone out of their way to always help. 1st choice really came through. Thank you.”

Helpful Report

Thank you so much for your review Zishan! We're delighted that you have been happy with the service and price provided, we really appreciate your business and hope that you will choose to use us again at renewal :)

1st Choice Insurance is rated 4.9 based on 1,483 reviews