1st Choice Insurance Reviews

4.85 Rating 719 Reviews
97 %
of reviewers recommend 1st Choice Insurance
Merchant Metrics
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
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About 1st Choice Insurance:

We're a national commercial insurance broker, who compares over 80+ insurance policies to save businesses time, hassle & money! We pride ourselves on being friendly and knowledgeable and we'd like to deliver the best customer service to our clients. If you have an issue, please do not hesitate to contact us so that we can resolve it.

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Phone:

01743770500

Email:

admin@1stchoiceinsurance.co.uk

Location:

Jupiter House, Sitka Drive, Shrewsbury Business Park, Shrewsbury

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Anonymous
Anonymous  // 01/01/2019
Alex was top notch! Kept me informed throughout an explained all what I need too know. Would definitely tell others to call Alex to get there insurance.
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Hi Simon! Thank you so much for your excellent review, we're happy to hear you've been pleased with the customer service provided by Alex and he kept you well informed! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :)
Great customer service and great help finding me the best deal
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Thank you so much for your excellent review, we're happy to hear you've been pleased with the customer service provided by the team and that we've been able to find you a price that you were happy with! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :)
Great service
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Hey Troy! Thank you so much for your excellent review, we're happy to hear you've been pleased with the customer service provided by the team! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :)
Very helpful and friendly happy with the deal .
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Thank you so much for your excellent review, we're happy to hear you've been pleased with the customer service provided by the team and that we've been able to find you a price that you were happy with! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :)
Very helpful and professional person who been dealing with my insurance "Tom" 👍. I am very happy with the service. A+++++ Thank you
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Hey Radek! Thank you so much for your excellent review, we're happy to hear you've been pleased with the customer service provided by Tom! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Was recommended 1st choice insurance by a friend. Rang and spoke to Alex, told him what I needed and he was very helpful to get me insurance at a great price to suit my needs. Didn’t try and sell me something I didn’t need and was really helpful. Would recommend to anyone in a heartbeat.
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Hey Steve! Thank you so much for your excellent review, we're happy to hear you've been pleased with the customer service provided by Alex and that he has been able to find you cover you were happy with! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Absolutely a great experience! The staff are so helpful & friendly. Would highly recommend +++
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Hey Louise! Thank you so much for your excellent review, we're happy to hear you've been pleased with the customer service provided by the team! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
From my initial call to 1st Choice, I was introduced to Bradley and set him a task to find me ADR Insurance to enable the Carriage of Dangerous by road. Other brokers ran for the hills and could not understand or realise what was involved. Bradley was meticulous in taking my instruction and searched a very wary market but eventually broke through barriers and found a policy to suit and help me to pursue my business venture. I would like to thank him and 1st choice for all the help 🍻
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Hey Steve! Thank you so much for your excellent review, we're happy to hear you've been pleased with the customer service provided by Bradley and that he has been able to find you the coverage you needed! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc Delete
From initial contact through to completion Tom and 1st Choice were very informative and professional. Any questions were answered quickly and effectively and I would certainly recommend them to anyone looking for fleet insurance.
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Hi Jack! Thank you so much for your review, we're happy to hear you've been pleased with the customer service provided by Tom and that he got you sorted out with what you needed so swiftly! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Quick response to online lead. Price better than quoted elsewhere for the same cover.
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Thank you so much for your review! We really appreciate your feedback. Glad to hear that you have been pleased with the service and the price :)
Very professional and helpful advisor
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Thank you so much for your review! We really appreciate your feedback and your business :)
Terrible experience. Cancelled my insurance policy. Was made aware that the whole family had Covid, and unfortunately my father in law passed away from it. I was waiting for proof of no claims bonus from previous company. No discretion was offered at a time like this. Death certificate etc were offered as proof. Then they proceeded to charge us more than double the price of the original policy. Ridiculous and terrible customer service. Will never use again, and will NOT be recommending them
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Hi Gemma, we're sorry to hear that you are unhappy with the service you have received and that your policy got cancelled. Unfortunately we as the broker, don't have control over whether an insurer cancels a policy or not, some insurers are also very strict about the time frames in which they receive documents like NCB and licences, etc. If you haven't already, we would like you to please get in touch with the Admin team on 01743 770 500 option 2, or email admin@1stchoiceinsurance.co.uk, we would like to discuss your issue and resolve this for you, then hopefully we can turn your review into a positive one. Many thanks, 1st Choice Team.
Glad I spoke to these guys and glad I spoke to Tom , absolutely gentleman. Got my insurance sorted very promptly .
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Hi Zack! Thank you so much for your review, we're happy to hear you've been pleased with the customer service provided by Tom and that he kept you sorted swiftly! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Josh was very thorough collecting information and kept me updated throughout the process. The final price was what I wanted to pay
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Hi Mike! Thank you so much for your review, we're happy to hear you've been pleased with the customer service provided by Josh and that he kept you well up to date with everything! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
I found Orane to be extremely pleasant to deal with, no hard sales pitches just friendly and factual. Fantastic competitive price, and efficient communication.
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Thank you so much for your review, we're happy to hear you've been pleased with the customer service provided by Orane and that he was able to find you a great price! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Good service fro Mike Simpson at 1st Choice, sorted a new policy very quickly
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Hey Richard! Thank you so much for your review, we're happy to hear you've been pleased with the customer service provided by Mike! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Friendly and helpful service.
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Hey Louise! Thank you for your review, we're happy to hear you've been pleased with the customer service provided by the team! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Orane was amazingly helpful. Friendly and efficient Very pleased with service and prices
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Hey Philip! Thank you so much for your excellent review, we're happy to hear you've been pleased with the customer service provided by Orane! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
What can I say, massie is a credit to the company, makes your dealings with the company smooth and straightforward.
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Hey Suahel! Thank you so much for your excellent review, we're happy to hear you've been pleased with the customer service provided by Maisie! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
Very polite, friendly and a no nonsense attitude from Alex - Business Exec.
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Thank you so much for your excellent review, we're happy to hear you've been pleased with the customer service provided by Alex! We really appreciate your business and your feedback. If you have any other insurance requirements you think we could help with then please get in touch :) Did you know that if you recommend us to your friends and family for their commercial insurance and they book on a policy through us, we will give you a £50 credit towards your 1st Choice account? Simply get them to let us know you've sent them over! If you didn't mind leaving your review on Google too, it would be greatly appreciated - https://g.page/1stChoiceInsuranceUK/review?rc
1st Choice Insurance is rated 4.85 based on 719 reviews