1st Line Future Planning Reviews

Name: 1st Line Future Planning
Address: The CourthouseMargaret StreetAmmanford, The CourthouseMargaret StreetAmmanford, Ammanford
Rating: 4.95

5.0 Rating 2,659 Reviews

100 %

of reviewers recommend 1st Line Future Planning

Company Reviews

Metrics

5.0

Based on 2,659 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

1st Line Future Planning 5 star review on 17th December 2024

Anonymous

Anonymous // 01/01/2019

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“Mary was very professional and polite. She explained everything to me and I was very pleased to commit to the products she had explained to me. She is a very nice person and I would be very keen to get in touch with her if I need any else.”

Helpful Report

Posted 2 years ago

Thank you for your lovely review, Pauline. I am so pleased that you are happy with the service Mary provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 2 years ago

“the agent was very helpful very knowledgeable and a real pleasure to deal with. i would therefore recommend this company to deal with.”

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Posted 2 years ago

Thank you for your lovely review, Reginald. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 2 years ago

“Explain everything and answered all questions and sue made you feel really comfortable like talking to a relative 👍”

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Posted 2 years ago

Thank you for your lovely review, Nicola. I am so pleased that you are happy with the service Sue provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 2 years ago

“Thank you so for all your help mercia sullivan .Time was never an issue. You had all the time in the world for us. Every thing was explained very clearly ever question answered thank you for your time.You are an angel 😇”

Helpful Report

Posted 2 years ago

Thank you for your lovely review, Richard. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 2 years ago

“Leslie came to us this afternoon. She was friendly, professional and very helpful for tech - phobes like us! Thank you”

Helpful Report

Posted 2 years ago

Thank you for your lovely review, Christine. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 2 years ago

“Very clear, open and honest. Made sure we understood what we were doing at each step”

Helpful Report

Posted 2 years ago

Thank you for your lovely review, John. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 2 years ago

“Susan Renna was very professional and didn’t try and sell the product but explained clearly on the benefits of going with 1st Line future planning.”

Helpful Report

Posted 2 years ago

Thank you for your lovely review, John. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 2 years ago

“This has to be the worst company I have ever dealt with. They took 2k of my Mum's money back in Jan 2023 and still have not come up with the trust. I have been chasing them every few weeks with a promise of a call-back and nothing. Even the MD got involved and asked me not to leave a negative review until he had time to look into my complaint and promised me a call back - again nothing. As it stands, Mum has lost 2k and this company is not responding to me. I have asked for Mum's money back but again, nothing. I would warn anyone from using this company as I don't believe all their positive reviews are legitimate. They are a cowboy set-up for sure.”

Helpful Report

Posted 2 years ago

“Leslie was brilliant thank you”

Helpful Report

Posted 2 years ago

Thank you for your lovely review, Sonia. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 2 years ago

“Very helpful and very informative”

Helpful Report

Posted 2 years ago

Thank you for your lovely review, William. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 2 years ago

“Sue explained everything in detail for us without the legal jargon. So pleased we now will have everything sorted for the future.”

Helpful Report

Posted 2 years ago

Thank you for your lovely review, Sue. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 2 years ago

“Ian was very helpful and explained everything in a way that was easy to understand, this enabled us to make choices that were right for us. Thank you”

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Posted 2 years ago

“Leslie the advisor was so engaging and helpful. I changed my mind about a couple of things the next day. She was so obliging, understanding and helpful.”

Helpful Report

Posted 2 years ago

Thank you for your lovely review, Peter. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 2 years ago

“Great service and our advisor Kerry Barnwell explained everything clearly and in a way that was easy to understand.”

Helpful Report

Posted 2 years ago

Thank you for your lovely review, Christopher. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 2 years ago

“Kerry was fantastic, explained everything in detail, likes her Tea haha . Happily reccommend”

Helpful Report

Posted 2 years ago

Thank you for your lovely review, David. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 2 years ago

“Was helpful and took time to explain things”

Helpful Report

Posted 2 years ago

Thank you for your lovely review, Sheila. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 2 years ago

“Very friendly and very helpful”

Helpful Report

Posted 2 years ago

Thank you for your lovely review, Christine. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 2 years ago

“Kerry ,A very pleasant lady who knew her stuff and explained it to me very well.made the experience easy. Thank you Kerry.”

Helpful Report

Posted 2 years ago

Thank you for your lovely review, Derek. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 2 years ago

“Appointment went really well salesman Ian Cooper was very honest and very helpful not pushy at all so I felt very comfortable with buying the product from him. Would recommend 1st Line Future without hesitation”

Helpful Report

Posted 2 years ago

Thank you for your lovely review, Belinda. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 2 years ago

“Very worthwhile visitt. from Kerry. She explained all that I needed to do, plus some other ideas. This was followed by a phone call today to go through the namesvof my executors. I found very comfortable speaking to both people. Very professional l company.”

Helpful Report

Posted 2 years ago

Thank you for your lovely review, Maureen. I am so pleased that you are happy with the service Kerry provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.

Posted 2 years ago

1st Line Future Planning is rated 5.0 based on 2,659 reviews