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1st Line Future Planning Reviews

5.0 Rating 2,652 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,652 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read 1st Line Future Planning Reviews
Very friendly, knew everything we asked and was very professional
Helpful Report
Posted 7 months ago
Thank you for your lovely review Alan. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
Everything was explained very well In great easy to understand language
Helpful Report
Posted 7 months ago
Thank you for your lovely review David. I am so pleased that you are happy with the service Ian Oliver provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
Rowenna Rhys I would 100% recommend 100% knowledgeable, kind, considerate made me feel at ease
Helpful Report
Posted 7 months ago
Thank you for your lovely review Tara. I am so pleased that you are happy with the service Rowenna provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
Joanne was very helpful and such a lovely lady. She talked us through everything and didn't try to confuse us with any complications. We are very happy with everything. It's not easy to make a Will.
Helpful Report
Posted 7 months ago
Thank you for your lovely review Diane. I am so pleased that you are happy with the service Joanne provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
All explained and clearly understood I now have 100% confidence that my family and estate are covered.
Helpful Report
Posted 7 months ago
Thank you for your lovely review Karen. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
We had Lesley call to us and she was very friendly and explained everything to us.
Helpful Report
Posted 7 months ago
Thank you for your lovely review Maxine. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
The consultant who visited us was very knowledgeable and easily answered all our questions.?
Helpful Report
Posted 7 months ago
Thank you for your lovely review Clare. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
The consultant we met with explained everything in language that we could understand. She was very knowledgeable about the subject. The whole process was easy.
Helpful Report
Posted 7 months ago
Thank you for your lovely review Clare. I am so pleased that you are happy with the service Susan provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
IAN COOPER WAS A VERY POLITE GENTLEMEN. HE MADE ME FEEL COMFORTABLY FROM THE MINUTE HE ARRIVED UNTIL HE LEFT. HE HAD OUTSTANDING KNOWLEDGE OF THE PRODUCTS ON OFFER AND WENT TO GREAT LENGTHS TO MAKE SURE I FULLY. INDERSTOD WHAT HE WAS EXPLAINING REGARDS NEIL SOUTHCOAT
Helpful Report
Posted 7 months ago
Thank you for your lovely review Neil. I am so pleased that you are happy with the service Ian Cooper provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
I was very happy with the service I got from yourselves, great help and instructions what I had to do made it easier for me to do.
Helpful Report
Posted 7 months ago
Thank you for your lovely review Ian. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
Well what can we say Sue reena was really helpful and whent through everything very clear with no pressure would definitely pass sues number on to my family members
Helpful Report
Posted 7 months ago
Thank you for your lovely review Michael. I am so pleased that you are happy with the service Sue provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
Leslie was very knowledgeable, supportive and helpful, and she gave me unpressured time to think through what I needed to do.
Helpful Report
Posted 7 months ago
Thank you for your lovely review. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
Ian Cooper was very helpful polite and informative
Helpful Report
Posted 7 months ago
Thank you for your lovely review Kathleen. I am so pleased that you are happy with the service Ian Cooper provided for you. Thank you for awarding us with 4 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
Excellent staff who led me through everything I needed to know
Helpful Report
Posted 7 months ago
Thank you for your lovely review Carol. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
Lesley was very, easy to get along with, knew her stuff. Was happy to talk about all types of Investments 😁
Helpful Report
Posted 7 months ago
Thank you for your lovely review Anthony. I am so pleased that you are happy with the service Leslie provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
Very happy with the service / advice given to me by Ian. He explained everything well and I am happy going forward with this service.
Helpful Report
Posted 7 months ago
Thank you for your lovely review Mr and Mrs Charity. I am so pleased that you are happy with the service Ian Oliver provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
I found this really great everything was explained to me so that i could understand things and Rowenna was very patient with me and explained things so i could understand and talked me through everything she was so friendly and helpful and made me feel at ease she was lovely person
Helpful Report
Posted 7 months ago
Thank you for your lovely review Judith. I am so pleased that you are happy with the service Rowenna provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
Protecting my home from care home charges. Also updating my will. Agent was Melica very pleasant and knowledgeable.
Helpful Report
Posted 7 months ago
Thank you for your lovely review Sandra. I am so pleased that you are happy with the service Mercia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
I am very pleased by the service from your company. I spoke with Ian Oliver today who was extremely helpful, efficient, polite and considerate. Thank you very much.
Helpful Report
Posted 7 months ago
Thank you for your lovely review Susan. I am so pleased that you are happy with the service Ian Oliver provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
I had an excellent advisor who talked me through absolutely everything in clear detail. She was (Georgia), very thorough and definitely and definitely knew what she was talking about
Helpful Report
Posted 7 months ago
Thank you for your lovely review Carol. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering up to £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefutureplanning.com or call our Customer Services team on 0800 009 6494. Thank you.
Posted 7 months ago
1st Line Future Planning is rated 5.0 based on 2,652 reviews