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1st Line Future Planning Reviews

5.0 Rating 2,669 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,669 reviews
Customer Service
Communication Channels
Telephone, Live Chat
Read 1st Line Future Planning Reviews
I dealt with Bradley and he was very understanding about my circumstances.
Helpful Report
Posted 5 years ago
Thank you for your lovely review Jacqueline. I am so pleased that you are happy with the service Brad provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Julie Barnett was absolutely brilliant and very patient with me
Helpful Report
Posted 5 years ago
Thank you for your lovely review Linda. I am so pleased that you are happy with the service Julie provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Very Friendly and helpful made buying a funeral plan easy Sian in particular was just great And very informative
Helpful Report
Posted 5 years ago
Thank you for your lovely review Wilma. I am so pleased that you are happy with the service Sian provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
All details about plan made very clear to understand.
Helpful Report
Posted 5 years ago
Thank you for your lovely review Anthony. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
First class service everything explained thoroughly
Helpful Report
Posted 5 years ago
Thank you for your lovely review James. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Ssmantha very relaxed and bubbley full of pater loved it could talk to her all dey manuy many thanks for putting us right george and jean
Helpful Report
Posted 5 years ago
Thank you for your lovely review George. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
What a lovely call to receive. No being pushed into something you don't want to do!! Georgia was very professional and clear speaking, always helps!! The call ended with me smiling and very happy, thank you!!
Helpful Report
Posted 5 years ago
Thank you for your lovely review Janice. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Ian was wonderful explained everything and most of all it is good to know that he is there if anything arises
Helpful Report
Posted 5 years ago
Thank you for your lovely review. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Georgia my advisor was professional, very polite and a joy to talk to. She explained everything I needed to know and called me by my name and not sir which I hate. I would highly recommend her to others.
Helpful Report
Posted 5 years ago
Thank you for your lovely review Gary. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Well understood, a pleasure to talk to
Helpful Report
Posted 5 years ago
Thank you for your lovely review Richard. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Ian put my mind at ease with expert advice.
Helpful Report
Posted 5 years ago
Thank you for your lovely review Chris. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
I spoke to Abby today, and she was very polite too. Abby knew her job well and could not fault her in any way
Helpful Report
Posted 5 years ago
Thank you for your lovely review. I am so pleased that you are happy with the service Abby provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Really helpful, put my mind at ease knowing how easy things will be for my family when I pass away. Plus the advice was really understanding and easy to speak to.
Helpful Report
Posted 5 years ago
Thank you for your lovely review Emma. I am so pleased that you are happy with the service Abbie provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Perfect for thinking ahead in life
Helpful Report
Posted 5 years ago
Thank you for your lovely review Sheila. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Happy with the service very good
Helpful Report
Posted 5 years ago
Thank you for your lovely review Paul. I am so pleased that you are happy with the service we provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Julie was very helpful when helping us to organise our funeral care, I found her very caring and kind, she had all the answers to our questions, i would recommend this company without any hesitation, thankyou Julie for your time, care and experience.
Helpful Report
Posted 5 years ago
Thank you for your lovely review Jacqui. I am so pleased that you are happy with the service Julie provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
I spoke with a lovely young lady named Abbey who went above and beyond to ensure that I understood everything that the service covers. She was bright, friendly and a real pleasure to talk to. 100% professional but in a very friendly and efficient way. It was a complete pleasure speaking with her.
Helpful Report
Posted 5 years ago
Thank you for your lovely review Michelle. I am so pleased that you are happy with the service Abbey provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
wonderful friendly advisor,took time to explane everything
Helpful Report
Posted 5 years ago
Thank you for your lovely review Kirsty. I am so pleased that you are happy with the service we provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Love the Advice Samantha was brilliant can't thank her enough for how she talked everything through lovely people explained everything perfectly thank u
Helpful Report
Posted 5 years ago
Thank you for your lovely review Bev. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
Very satisfied with all the details and excellent customer service
Helpful Report
Posted 5 years ago
Thank you for your lovely review Malcolm. I am so pleased that you are happy with the service Georgia provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1st
Posted 5 years ago
1st Line Future Planning is rated 5.0 based on 2,669 reviews