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1st Line Future Planning Reviews

5.0 Rating 2,666 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,666 reviews
Customer Service
Communication Channels
Telephone, Live Chat
Read 1st Line Future Planning Reviews
Friendly, efficient, would definitely recommend
Helpful Report
Posted 4 years ago
Thank you for your lovely review Sharon. I am so pleased that you are happy with the service Kevin provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
They were very nice on the phone telling me what’s going to happen plus a very friendly service the man and woman l spoke to were very nice and they definetly put you at ease Thankyou for your first class help many thanks to you that has gi so
Helpful Report
Posted 4 years ago
Thank you for your lovely review Lynn. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Very happy
Helpful Report
Posted 4 years ago
Thank you for your lovely review Selita. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
The lady who spoke to me was very helpfull and friendly and was extremely informative also saved me £6 a month on my previous provider with much more security she was easy to understand with very little of the usual jargon very good with her approach and delivery
Helpful Report
Posted 4 years ago
Thank you for your lovely review Paul. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Was not to sure about the call i received at first. Bradley understood and made me at ease.
Helpful Report
Posted 4 years ago
Thank you for your lovely review Donna. I am so pleased that you are happy with the service Brad provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Ian Oliver was very good and he made me see how important to do a funeral plan and I will be very grateful to him for this. Very good customer serivice
Helpful Report
Posted 4 years ago
Thank you for your lovely review Selita. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
I spoke to a lovely young lady called Julie Barnett who couldn't have been more helpful. She explained everything in detail and gave me such confidence in your company.
Helpful Report
Posted 4 years ago
Thank you for your lovely review Heather. I am so pleased that you are happy with the service Julie provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Trish brennan, very helpful
Helpful Report
Posted 4 years ago
Thank you for your lovely review Richard. I am so pleased that you are happy with the service Trish provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
The lady I spoke to today Trish brennan was lovely to speak to and explain everything
Helpful Report
Posted 4 years ago
Thank you for your lovely review Angela. I am so pleased that you are happy with the service Trish provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Chloe was so helpful. I was not sure which policy or how these things work. She took her time giving me information to make an informed decision. Lovely lady
1st Line Future Planning 5 star review on 13th October 2021 1st Line Future Planning 5 star review on 13th October 2021 1st Line Future Planning 5 star review on 13th October 2021 1st Line Future Planning 5 star review on 13th October 2021 1st Line Future Planning 5 star review on 13th October 2021 1st Line Future Planning 5 star review on 13th October 2021 1st Line Future Planning 5 star review on 13th October 2021 1st Line Future Planning 5 star review on 13th October 2021
Helpful Report
Posted 4 years ago
Thank you for your lovely review Michelle. I am so pleased that you are happy with the service Chloe provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Very good at explaining everything and very helpful spoke very clear xx
Helpful Report
Posted 4 years ago
Thank you for your lovely review William. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
I was most impressed by your representative truss Brennan well done I would recommend the plan
Helpful Report
Posted 4 years ago
Thank you for your lovely review Colin. I am so pleased that you are happy with the service Trish provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
I was most impressed by the way trish covered all aspects of the cover well done I would fully recommend the plan
Helpful Report
Posted 4 years ago
Thank you for your lovely review Colin. I am so pleased that you are happy with the service Trish provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Professional and very kind and helpful, a little pricey but will be very helpful when the time comes
Helpful Report
Posted 4 years ago
Thank you for your lovely review John. I am so pleased that you are happy with the service Julie provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
The lady Chloe was very nice and explained everything to me that I understood thankyou
Helpful Report
Posted 4 years ago
Thank you for your lovely review Marie. I am so pleased that you are happy with the service Chloe provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Very informative staff, everything explained in detail, no pressure sales pitch, highly recommended
Helpful Report
Posted 4 years ago
Thank you for your lovely review Stephen. I am so pleased that you are happy with the service Chloe provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Very professional and helpful, explained everything from start to finish and did not pressure me once
Helpful Report
Posted 4 years ago
Thank you for your lovely review John. I am so pleased that you are happy with the service Julie provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
I was very pleased from the beginning to end of my telephone call
Helpful Report
Posted 4 years ago
Thank you for your lovely review Julie. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Julie, was very friendly polite lady. She explained herself well, and listened to my queries. I am happy to go ahead with the plan after speaking to her, a big plus for her.
Helpful Report
Posted 4 years ago
Thank you for your lovely review Alison. I am so pleased that you are happy with the service Julie provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Kelvin was brilliant.
Helpful Report
Posted 4 years ago
Thank you for your lovely review Jeffrey. I am so pleased that you are happy with the service Kelvin provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
1st Line Future Planning is rated 5.0 based on 2,666 reviews