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1st Line Future Planning Reviews

5.0 Rating 2,667 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,667 reviews
Customer Service
Communication Channels
Telephone, Live Chat
Read 1st Line Future Planning Reviews
The rep who called was Ian Oliver. I honestly couldn't speak highly enough about him. He was very thorough and explained everything at a pace that didn't confuse me. I will definitely recommend him to friends and family
Helpful Report
Posted 4 years ago
Thank you for your lovely review Robert. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people, in the same manner as we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494. Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Very helpful,easy to understand and explained every thing clearly
Helpful Report
Posted 4 years ago
Thank you for your lovely review Denise. I am so pleased that you are happy with the service Kevin provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
I spoke to an advisor "Daisy Kemp" regarding my funeral wishes. Daisy explained the different plans in thorough detail. After I'd made a decision to take out a plan that was suitable and affordable for me Daisy explained everything that is covered in the plan that I chose. Daisy was very helpful and listened to any questions I asked her and then explained everything included in the plan. When I was happy with things, Daisy said she would send the plan through in writing and emailed me a copy too. Very good advice given in every step of setting up the plan. Thank You.
Helpful Report
Posted 4 years ago
Thank you for your lovely review Dawn. I am so pleased that you are happy with the service Daisy provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Bradley explained everything to me in plain English in which I could understand fully. He was polite, professional.
Helpful Report
Posted 4 years ago
Thank you for your lovely review Sheila. I am so pleased that you are happy with the service Brad provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Daisy was sympathetic, professional and knowledgeable during the call. A pleasure to speak with her.
Helpful Report
Posted 4 years ago
Thank you for your lovely review Julie. I am so pleased that you are happy with the service Daisy provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Sam was very helpful understanding and patient and answered all questions I asked
Helpful Report
Posted 4 years ago
Thank you for your lovely review Helen. I am so pleased that you are happy with the service Sam provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Honest Caring and did not push for a sale , really pleased with this service
Helpful Report
Posted 4 years ago
Thank you for your lovely review Sandra. I am so pleased that you are happy with the service Clive provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Very honest and very professional
Helpful Report
Posted 4 years ago
Thank you for your lovely review Sandra. I am so pleased that you are happy with the service Clive provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Very happy with the professional advice, Chloe the team members who I phoned is knowledgeable of what was available to me and went through all the plans on offer, first class service left me feeling valued thank you.
Helpful Report
Posted 4 years ago
Thank you for your lovely review Meirion. I am so pleased that you are happy with the service Chloe provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Very happy with the professional advice, Chloe the team members who I phoned is knowledgeable of what was available to me and went through all the plans on offer, first class service left me feeling valued thank you.
Helpful Report
Posted 4 years ago
Thank you for your lovely review Meirion. I am so pleased that you are happy with the service Chloe provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
A lovely lady called Trish explained all the terms and condition of the various funeral plans available and took the time to assist me in choosing the right one to suit me and my finances. She was very informed and was able to answer my queries. Despite the late hour of the day she was professional and unhurried and made things easy to understand.
Helpful Report
Posted 4 years ago
Thank you for your lovely review Sharon. I am so pleased that you are happy with the service Trish provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
I am glad I got the call today knowing that my Furnal is coved and my children don’t have to worry about it and looking for money to pay for it
Helpful Report
Posted 4 years ago
Thank you for your lovely review Beverly. I am so pleased that you are happy with the service Julie provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
I am so happy that I got a call today it’s put my mind at rest knowing my family are not having to pay for my Furnal it will be all sorted
Helpful Report
Posted 4 years ago
Thank you for your lovely review Beverly. I am so pleased that you are happy with the service Julie provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
I spoke to Ian Oliver, he was fantastic, he explained everything, and l felt at ease
1st Line Future Planning 5 star review on 2nd November 2021
Helpful Report
Posted 4 years ago
Thank you for your lovely review Gloria. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
She was very friendly didn’t rush gave me all the information I need to make my mind up. She helped me though all the questions
Helpful Report
Posted 4 years ago
Thank you for your lovely review Kevin. I am so pleased that you are happy with the service Tricia provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Clive was very helpful, and put our ming at rest.
Helpful Report
Posted 4 years ago
Thank you for your lovely review. I am so pleased that you are happy with the service Clive provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Kelvin was extremely friendly polite and helpful covering all aspects covered during the conversation
Helpful Report
Posted 4 years ago
Thank you for your lovely review Angela. I am so pleased that you are happy with the service Kelvin provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Trish was a star
Helpful Report
Posted 4 years ago
Thank you for your lovely review Theresa. I am so pleased that you are happy with the service Tricia provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Brilliant service very efficient and helpful excellent customer service
Helpful Report
Posted 4 years ago
Thank you for your lovely review Gareth. I am so pleased that you are happy with the service Clive provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
It all was very lovely and helpful thank you tish brennan
Helpful Report
Posted 4 years ago
Thank you for your lovely review Josephine. I am so pleased that you are happy with the service Tricia provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
1st Line Future Planning is rated 5.0 based on 2,667 reviews