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1st Line Future Planning Reviews

5.0 Rating 2,668 Reviews
100 %
of reviewers recommend 1st Line Future Planning
5.0
Based on 2,668 reviews
Customer Service
Communication Channels
Telephone, Live Chat
Read 1st Line Future Planning Reviews
I found Bradley very reassuring and explained everything he wasn’t pushy at all as I have experienced in the past with similar phone calls. I feel my decision has been made with good advice and explanation to me Thank you for your kindness
Helpful Report
Posted 4 years ago
Thank you for your lovely review Davina. I am so pleased that you are happy with the service Brad provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Spoke to Ian, who explained all my options, he was patient and polite, answered all my questions and put me at ease when taking out my policy.
Helpful Report
Posted 4 years ago
Thank you for your lovely review Jane. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Cholesterol was brilliant she gave me time and care I wish I had a friend like her wat a better way the world would be if their were more cholesterol in this world THANK U SO MUCH FOR BEING THEIR
Helpful Report
Posted 4 years ago
Thank you for your lovely review Lesley. I am so pleased that you are happy with the service Chloe provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Chloe who rang me was lovely, very chatty n informative and put me at ease to start a new funeral plan
Helpful Report
Posted 4 years ago
Thank you for your lovely review Cathryn. I am so pleased that you are happy with the service Chloe provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Chloe who rang me was very friendly informative and chatty which put me at ease
Helpful Report
Posted 4 years ago
Thank you for your lovely review Cathryn. I am so pleased that you are happy with the service Chloe provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Friendly & efficient! Callum was so helpful & friendly.. answered all my questions & found a much better deal more suited to my requirements & at a much better price! Easy process & fitted in to my schedule! Thank you so much.
Helpful Report
Posted 4 years ago
Thank you for your lovely review Miss Fury. I am so pleased that you are happy with the service Callum provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Hi I had a lovely call from Trish brannon to take out my funeral plan I found her very helpful 5 out of 5
Helpful Report
Posted 4 years ago
Thank you for your lovely review Jacqueline. I am so pleased that you are happy with the service Trish provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
The gentleman Ian Oliver was outstanding & he was very polite & fantastic with all issues so thank you very much Ian Oliver
1st Line Future Planning 5 star review on 12th July 2021
Helpful Report
Posted 4 years ago
Thank you for your lovely review Netty. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
I spoke to Bradley this morning and he was really helpful and he is a really nice guy
Helpful Report
Posted 4 years ago
Thank you for your lovely review Carol. I am so pleased that you are happy with the service Brad provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
I am very pleased with this company they are brilliant have great great understanding of customers and they always put the customers first and spend time explaining every thing to you 10/ 10 THANK YOU BRADFORD XXXXX
1st Line Future Planning 5 star review on 9th July 2021 1st Line Future Planning 5 star review on 9th July 2021 1st Line Future Planning 5 star review on 9th July 2021 1st Line Future Planning 5 star review on 9th July 2021
Helpful Report
Posted 4 years ago
Thank you for your lovely review Marion. I am so pleased that you are happy with the service Brad provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
They were very helpful and very friendly and very useful in helping me with the planning
Helpful Report
Posted 4 years ago
Thank you for your lovely review Terry. I am so pleased that you are happy with the service Julie provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
The lady who spoke to me was very clear and helpful
Helpful Report
Posted 4 years ago
Thank you for your lovely review Pamela. I am so pleased that you are happy with the service Julie provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
I would like to thank your advisor Julie Bassett for her honesty and knowledge dealing with my funeral plan. She was very professional and sensitive and I feel comforted to know that Julie will be my advisor setting up my funeral plan with your company , she is a definite asset thankyou.
Helpful Report
Posted 4 years ago
Thank you for your lovely review Jacquelyn. I am so pleased that you are happy with the service Julie provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Explained thing very well made it easy to understand would recommend to others
Helpful Report
Posted 4 years ago
Thank you for your lovely review David. I am so pleased that you are happy with the service Callum provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
The man i chatted to ian was a great guy ,very helpful in everything
Helpful Report
Posted 4 years ago
Thank you for your lovely review Debra. I am so pleased that you are happy with the service Ian provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Julie went through the plan very thoroughly and seemed a lovely person xx
Helpful Report
Posted 4 years ago
Thank you for your lovely review Sandra. I am so pleased that you are happy with the service Julie provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
I was treated very well everything was explained to and Julie was great
Helpful Report
Posted 4 years ago
Thank you for your lovely review Julie. I am so pleased that you are happy with the service Julie provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Trish Brennan was very helpful in making me decide to take out a plan
Helpful Report
Posted 4 years ago
Thank you for your lovely review Jean. I am so pleased that you are happy with the service Tricia provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Brad, was very professional, and understanding to my needs and was clear about everything that my policy entailed, He was very much the gentleman when having to ask about my Age and date of birth.
1st Line Future Planning 5 star review on 6th July 2021 1st Line Future Planning 5 star review on 6th July 2021
Helpful Report
Posted 4 years ago
Thank you for your lovely review Debra. I am so pleased that you are happy with the service Brad provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
Julie was amazing she helped me understand everything you should give Julie a promotion she is the best
Helpful Report
Posted 4 years ago
Thank you for your lovely review Sheila. I am so pleased that you are happy with the service Julie provided for you. Thank you for awarding us with 5 stars. We love to help people in the same manner we have assisted you. Therefore if you wish to recommend a friend or relative, we are offering a £50 shopping voucher for this recommendation. If you wish to provide this information, please email hello@1stlinefuneralcare.com or call our customer services on 08000096494.Thank you. To stay updated, please give us a follow on social media. Facebook: Funeral1st Instagram: Funeral1st Twitter: Funeral1s
Posted 4 years ago
1st Line Future Planning is rated 5.0 based on 2,668 reviews