123 Flowers Reviews

Name: 123 Flowers
Address: 123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough, Halifax
Rating: 4.68

4.7 Rating 12,806 Reviews

94 %

of reviewers recommend 123 Flowers

4.7

Based on 12,806 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0800 023 8980

Email:

enquiries@123-flowers.co.uk

Location:

123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough
Halifax
HX3 5AX

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123 Flowers 5 star review on 6th March 2024

4 Gallon Road

123 Flowers 5 star review on 29th January 2024

I Brown

123 Flowers 1 star review on 24th January 2024

123 Flowers 5 star review on 26th May 2023

Z Townsend

750

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers were nice but delivered a day late...”

Helpful Report

Posted 3 years ago

“Good website. Easy to use. Prompt delivery. Lot of foliage but friends pleased. Good idea for cardboard vase for new home”

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Posted 3 years ago

“Good choice and well delivered! Satisfactory”

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Posted 3 years ago

“We had a slight mistake with flowers that were sent but they stood up and refunded me so thank you”

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Posted 3 years ago

“First impressions were very good but the roses only lasted 2 days well before the lillies opened”

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Posted 3 years ago

“I am disappointed with the flowers which I went large so was expecting a much bigger bunch. Don’t know what the bouquet would have consisted of if standard size. Won’t be using again”

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Posted 3 years ago

“Flowers lovely thanks”

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Posted 3 years ago

“The speed in which the flowers came was very good. However the bouquet was a little disappointing I paid for large but it was like a normal supermarket bunch.”

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Posted 3 years ago

“The flower's looked nice buy I ordered large and it was very small bouquet. For the price of 32 pounds I thought there will be atleast 15 flowers. There is picture that I uploaded.”

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Posted 3 years ago

“I didn't order these for myself obviously so haven't seen them. The recipient said they were beautifully packed so arrived in good condition.”

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Posted 3 years ago

“Although I haven’t had a free sailing for my last 3 orders in a month, the customer service was good. Therefore I will wait and see if the replacement be delivered soon in a good condition. I understand it’s the fault of the delivery person/company but 123 flowers should make sure they are using a professional company that they can rely on and won’t damage their reputation.”

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Posted 3 years ago

“I payed extra for a large bouquet but I don’t think I got it as looks like standard bunch”

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Posted 3 years ago

“Not too good the flowers were left outside the delivery person just left them on the doorstep without anyone knowing and without knocking, my sister saw them outside and she took them in and I was expecting a medium size bouquet this looked small”

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Posted 3 years ago

“Did not receive them early enough”

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Posted 3 years ago

“The flowers were sent to my mum for Mother’s Day. She said they arrived looking very wilted but they picked up once put in water. It’s a shame they didn’t look good when delivered”

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Posted 3 years ago

“The service was acceptable but the bouquet was neagre and not worth the price paid. Thetefore I would not recommend 123 Flowers.”

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Posted 3 years ago

“Was lovli but sum heads dropped off wasn't expecting to cum in box either so I wasn't totally thrilled”

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Posted 3 years ago

“I ordered flower and i did choose to pay extra £5 for bigger one, but it was as normal one so me personally i will not choose this website anymore.”

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Posted 3 years ago

“To be honest some of the Fresia were well past their best, yellow and dying at the edge of the oetals? Was a bit disappointed as the freesia were mums favourite flowers ever and were well into flower so they won’t last long at all,”

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Posted 3 years ago

“First bunch received was very poor quality. I got onto customer service and Lorna was very quick to arrange a replacement bunch to be sent out. I asked for a different bunch to be sent out and that was no trouble at all. They arrived 2 days later and were perfect.”

Helpful Report

Posted 3 years ago

123 Flowers is rated 4.7 based on 12,806 reviews