123 Flowers Reviews

Name: 123 Flowers
Address: 123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough, Halifax
Rating: 4.68

4.7 Rating 12,806 Reviews

94 %

of reviewers recommend 123 Flowers

4.7

Based on 12,806 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0800 023 8980

Email:

enquiries@123-flowers.co.uk

Location:

123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough
Halifax
HX3 5AX

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123 Flowers 5 star review on 6th March 2024

4 Gallon Road

123 Flowers 5 star review on 29th January 2024

I Brown

123 Flowers 1 star review on 24th January 2024

123 Flowers 5 star review on 26th May 2023

Z Townsend

750

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery on Friday was fine but I saw the flowers on Saturday and was disappointed as two of the roses were already dead as was some of the foliage! Such a shame as would have been a lovely bouquet!!”

Helpful Report

Posted 3 years ago

“A £35 bunch of flowers that look similar to a bunch of £6 flowers from the local supermarket. In fairness, the customer service was good with another bunch sent straight away when I complained. The exact same bunch arrived so I now have £12 worth of flowers.”

Helpful Report

Posted 3 years ago

“Little disappointed with the size of the flowers, I paid extra for a ‘large’ yet it only seems to be a few stems, the flowers themselves are pretty but not worth that money, delivery was the next day which was good just a shame the advert pictures are the opposite of what you receive!”

Helpful Report

Posted 3 years ago

“When ordered delivery date was given as 11 sept however they were not delivered until the 12th - I chose 123 because of the delivery options they were slightly more expensive than on other sites I am extremely disappointed & hope the flowers arebt half dead! I shan't order from this site again”

Helpful Report

Posted 3 years ago

“As I have ordered online I obviously have to go by the picture, there is a massive difference between the picture I bought and what was delivered. So disappointing, the first picture is the delivery, the second is what was expected”

Helpful Report

Posted 3 years ago

“Was not happy with the product recieved. It looked like the wish version of the product I thought I was buying delivery was spot on though.”

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Posted 3 years ago

“The bouquet I ordered was on offer at a £15 discount, sadly when it arrived I didn’t think it was even worth the £20 I paid. I could have got a better display from the supermarket for half the price. I ordered online as I am having to self isolate at present, won’t be doing so again. Read reviews before ordering and they all seemed to be 5star, guess I must be too fussy. Plus points are that they were delivered on time and with courtesy”

Helpful Report

Posted 3 years ago

“Unfortunately some of the flowers were broken when delivered which I find really disappointing”

Helpful Report

Posted 3 years ago

“Well I haven’t been able to see the flowers as I sent them as a gift , but I did order and pay for two by mistake and emailed you but didn’t hear back , but I have had a message to say they were beautiful.”

Helpful Report

Posted 3 years ago

“One delivery arrived one time. Still waiting for second one (terarium) not delivered yet. So abit dissatisfied as they both going to same address”

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Posted 3 years ago

“Flowers shown on website are nothing like what actually arrived. I was embarrassed my friend got these off me”

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Posted 3 years ago

“I’m so sorry, but I found the website absolutely dreadful. It took so long to put an order through, I was on the point of giving up altogether.”

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Posted 3 years ago

“Ordered a week in advance for my mother’s 70th Birthday. Did not arrive. Emailed them and was told as per the small print delivery on my chosen date not guaranteed. Wish I had not bothered.”

Helpful Report

Posted 3 years ago

“I order flowers and a vase to be delivered to my recipient, however, the vase was not sent. I sent 123flowers a message for their customer asking them to either deliver the vase or return my money and it has been 2weeks where I haven’t received anything back. This is very disappointing, I will not be using this service again. The customer service is terrible.”

Helpful Report

Posted 3 years ago

“Firstly, there was no email sent for confirmation and therefore no reference and secondly, most importantly I paid for them to deliver a vase along with the flowers but this was not delivered!! Very disappointed with that service and I will not be using this service again.”

Helpful Report

Posted 3 years ago

“The flowers that I ordered did not really look like the picture and I felt that the flowers were more filler and greenery than actual flowers. A touch disappointed with the product.”

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Posted 4 years ago

“Unfortunately when my wife brought home the flowers they didn't look anything like they did in the photograph, I also paid extra for a large bouquet but the one I received was anything but..lesson learned next time I will stick to a local florist”

Helpful Report

Posted 4 years ago

“Not best pleased at all I ordered some flowers for family for next day delivery ordered them before 10pm as stated and the order still hadn’t arrived the following day!!”

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Posted 4 years ago

“Both of the friends I ordered 123 flowers for were delighted with them. I'm happy with the the price, and the speed they were delivered. I look forward to using 123 again.”

Helpful Report

Posted 4 years ago

“Feeling cheated.I went online and chose my order i completed before 12.00 and the bill was reduced to £24 with the 20%off Had problems with checking out Went back in at 12.08 and lost the discount Had to pay£30 GRUMPY GRAN”

Helpful Report

Posted 4 years ago

123 Flowers is rated 4.7 based on 12,806 reviews