123 Flowers Reviews

Name: 123 Flowers
Address: 123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough, Halifax
Rating: 4.68

4.7 Rating 12,806 Reviews

94 %

of reviewers recommend 123 Flowers

4.7

Based on 12,806 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0800 023 8980

Email:

enquiries@123-flowers.co.uk

Location:

123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough
Halifax
HX3 5AX

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123 Flowers 5 star review on 6th March 2024

4 Gallon Road

123 Flowers 5 star review on 29th January 2024

I Brown

123 Flowers 1 star review on 24th January 2024

123 Flowers 5 star review on 26th May 2023

Z Townsend

750

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was on time, but the flowers look dead and I was expecting a lot better quality, very sparse. I’ve bought better for less at the petrol station.”

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Posted 3 years ago

“when delivered and put together the cardboard vase was faulty had to put in a glass vase the roses started to die on the second day and tulips had heads missing”

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Posted 3 years ago

“It was orded about the 15th Dec, for part as a Christmas gift. It has arrived today 5th Jan. My friend has said it is beautiful. But I was very disappointed.”

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Posted 3 years ago

“You didnt send the voucher for 10% off and felt I had been conned a little bit. I will wait and see what the flowers are like”

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Posted 3 years ago

“Supposed to get free chocolates and plant food didn't happen”

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Posted 3 years ago

“The experience was disappointing . I wouldn’t use 123 flowers next time.”

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Posted 3 years ago

“Hello, I spoke to the reciprient of the flowers on Saturday, she said the flowers were lovely but on receiving them on Wednesday by the Saturday they had started to droop. When one spends so much on flowers you would expect them to last. Whenever I have ordered flowers for someone by post I always ask the person there for what they were like. I have had bad experiences in the past. I always ask them to be honest and then I am happy. IF they are not alright I will try someone else to send flowers through.”

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Posted 3 years ago

“Arrived on time but disappointing. Wilting dying petals,would not use again”

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Posted 3 years ago

“So I received the flowers and chocolates, there was no bear inside and there was no damage to the box so clearly it wasn't put inside.”

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Posted 3 years ago

“The flowers I ordered was ok not the best the roses were all going bad and died so I was not not happy”

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Posted 3 years ago

“Flowers still not delivered by 2.15 on birthday ordered 3days previous said being delivered 18th??? In fact they have never been delivered!!!”

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Posted 3 years ago

“Disappointed as didn't deliver on date I asked . I thought I had given enough notice.”

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Posted 3 years ago

“The recipient did not know who sent the flowers as the card inside was blank. Whoever prepared the parcel forgot to write my message on the card. Also the flowers received were not a 'large' bunch at all. I would call it 'small'!”

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Posted 3 years ago

“I am disappointed i paid to have flowers delivered today and they haven't arrived no contact from yourselves or any reason or response provided, would not use again or recommend”

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Posted 3 years ago

“The flowers come closed in bud form .which means the flowers took a good week to open and flower. By that time the special occasion has passed.i was not told this,it should be made clear that you need to order them a week before you want too enjoy them.. sorry I would not order again.”

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Posted 3 years ago

“Oh dear! The recipients of the flowers were out when the flowers were delivered. Unfortunately they were delivered to the next door ( who were away). Just by chance they were spotted by friends of the neighbours. The upshot was that, very fortuitously, they got to the correct people eventually. Otherwise it could have been an expensive mistake. Fortunately the flowers were lovely but could have been a big disappointment.”

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Posted 3 years ago

“It was a little disappointing. I ended up going somewhere else to get some more, which was frustrating.”

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Posted 3 years ago

“Although you didn't deliver on time. I heard the flowers were very lovely. You made up for not delivering in time. Apology accepted”

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Posted 3 years ago

“The flowers I received looked nowhere near like the image I’d originally chosen on the website, or a ‘large’ like the £5 extra I’d spent allowed me to believe. However, customer services were great offering me a couple of options and sending a second complimentary bunch of flowers (which were still exactly the same as the first ie not like the picture) but was now definitely a large bunch. Can’t say I’d use again.”

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Posted 3 years ago

“Flowers arrived on the day however I was not impressed with them at all. Could've spent half the price and picked up something nicer from the supermarket. Especially disappointed that the roses didn't look fresh at all.”

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Posted 3 years ago

123 Flowers is rated 4.7 based on 12,806 reviews