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123 Flowers Reviews

4.6 Rating 13,523 Reviews
91 %
of reviewers recommend 123 Flowers
Company Reviews Product Reviews
224
 Metrics Info
4.6
Based on 13,523 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
Greater than 73%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read 123 Flowers Reviews
Visit Website

Phone:

0800 023 8980

Email:

enquiries@123-flowers.co.uk

Location:

123 Flowers, Prestige Gifting Ltd, E Mill Dean Clough
Halifax
HX3 5AX

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L Grey
Unverified Reviewer
“Flowers that were delivered were incomplete and nothing like the flowers chosen. Eventually made contact with the company and they promised to resend - then I was told they were out of stock of my chosen display. So glad they were for me, if it was to be sent to a friend I perhaps would never have known!”
Helpful Report
Posted 4 years ago
N Mcleod
Unverified Reviewer
“I have been trying to contact this company all day as I payed for next day delivery for funeral flowers they will not answer any my emails and still no delivery. Avoid this company I’m disgusted how they too on my money and still no contact or delivery as promised”
Helpful Report
Posted 4 years ago
P Gilfeather
Verified Reviewer
“Absolutley terrible flowers , cheapest they had for sure , never will use these again”
Helpful Report
Posted 4 years ago
A
Unverified Reviewer
“Flowers arrived late, and don’t appear to be of good quality as are already drooping after a few days 😌”
Helpful Report
Posted 4 years ago
I Stewart
Unverified Reviewer
“Just received my flowers that I got for my daughter came in a lovely box when opened was VERY DISAPPOINTED upgraded to a large boutique received a very small one flowers are wilted and very cheap looking I could of put a bouquet of flowers together myself and would of done a better job will not ever be ordering from this company again”
Helpful Report
Posted 4 years ago
K Bowden
Unverified Reviewer
“Absolutely horrendous! Stay well away! Flowers I bought for £30 looked like a £5 bunch from supermarket, literally dying when arrived, lasted 4 days all together. Would not refund, offered £10 voucher, I would not even give this company 1 star if I could!”
Helpful Report
Posted 4 years ago
R M
Verified Reviewer
“I ordered flowers for my 20th wedding anniversary. This is what I had to give to my wife as a no show on the flowers. No sympathy from 123 flowers either. I won’t be using 123 flowers again.”
Helpful Report
Posted 4 years ago
V
Verified Reviewer
“Terrible customer service and delayed delivery. They claim to have the next day delivery, but that is simply not true.”
Helpful Report
Posted 5 years ago
I Mccalllum
Unverified Reviewer
“Flowers nothing like photo. Please see attached photos. 123 say they see no issues with the quality or quantity of flowers I received. The photo I took was taken just a few hours after delivery. Their website only allows you to post good reviews.”
Helpful Report
Posted 5 years ago
I Mccalllum
Unverified Reviewer
“Bouquet received was wilted and nowhere near the amount of flowers as the website photo. Totally embarrassed when I saw them. Never again! Please have a look at the photo I took as soon as the flowers arrived and compare to the website photo which supposed to be the same size.”
Helpful Report
Posted 5 years ago
A
Verified Reviewer
“I purchased the 100 spray rose heads and would be exaggerating if I said I got 30. They died within two days. I emailed them about it and they said they didn’t have any record of my order despite it still being in the “my account” section of their website. I left a review on their website and they deleted it. If I could leave zero stars I would.”
Helpful Report
Posted 5 years ago
A
Unverified Reviewer
“I would have put 0 but it wasn’t an option. Flowers are of terrible quality (£5 from a super market sort of quality) & squashed from transit. There was no cardboard vase supplied as advertised nor was a tracking number provided.”
Helpful Report
Posted 5 years ago
L Edwards
Verified Reviewer
“Extremely unhelpful service. This is a very unhelpful, useless company. I needed to change the deliver date of my order FOUR days before the flowers were to be delivered. This because my friends are away for a few days. This Company was unable to help with this simple request. The flowers will now be delivered in the boiling heat and left on a doorstep. They will be completely ruined when they get them. I will NEVER USE THIS COMPANY AGAIN!!!!!! I am very upset and disappointed that I have wasted my money buying these flowers. I have no idea where this company is based. They have no phone number or address on there website. y advice is to AVOID THEM like the plague!!!!!”
Helpful Report
Posted 5 years ago
M
Verified Reviewer
“Ordered flowers for what would have been my Mum and Dads 65th wedding anniversary for next day delivery. They did not arrive and recieved an e mail stating that they would be delivered a day late. This is made much worse because it's not long since my Dad died. Would I recommend them NO if they can't deliver what they say they will do!”
Helpful Report
Posted 5 years ago
C H
Verified Reviewer
“Spent £30 on flowers that never arrived. Flowers 123 claimed I had given them an incomplete address, I hadn’t.Refused to resend or refund & offered an insulting £15 voucher code for more flowers. No contact was made re a problem with my delivery address they just took the money knowing the flowers weren’t delivered. 123 Flowers have a problem with their courier company but choose to blame the customer!! Would never use again & definitely wouldn’t recommend.”
Helpful Report
Posted 5 years ago
W Abdella
Unverified Reviewer
“Iwant to help different work”
Helpful Report
Posted 5 years ago
D
Verified Reviewer
“Not delivered on time and no update. Order confirmation says that customer will be informed and able to track the order. £27.95 for a very poor service indeed.”
Helpful Report
Posted 5 years ago
A
Verified Reviewer
“Not delivered despite paying extra for next day delivery - unbelievably bad customer servive - hopefully flowers and extras will arrive tomorrow 3 days late.”
Helpful Report
Posted 5 years ago
A
Verified Buyer
“NO FLOWERS or EXTRA GIFTS DELIVERED - when queried money was just refunded no offer to deliver or any compensation - VERY POOR.”
Helpful Report
Posted 5 years ago
A
Verified Reviewer
“horrible!! I ordered 2 bouquets of flowers 4 days ago for my grandson who was born today and NEVER ARRIVED AT the HOSPITAL and THERE IS NO TRCKING NUMBER either !! thanks to 123 Flowers my daughter did not receive my details of affection. but they charged my card 4 days ago !! I will see that Paypal solves me. DO NOT TRUST THIS STORE !!”
Helpful Report
Posted 5 years ago
123 Flowers is rated 4.6 based on 13,523 reviews
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