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121 Car Hire Reviews

4.6 Rating 786 Reviews
2 %
of reviewers recommend 121 Car Hire

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Anonymous
Anonymous  // 01/01/2019
Excellent price and great service!
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Posted 11 years ago
Easy to use website. Excellent value. We waited a little while at the airport but once seen experience was hassle free as we had taken out all the relevant insurances neede
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Posted 11 years ago
All good for me thanks the car was very good.
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Posted 11 years ago
Very easy to book online, car was exactly as stated, no fuss in picking up or returning the car
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Posted 11 years ago
car new and good condition would have been nice as car hire company had set time and date.as time was flashing all the time! not happy as petrolstations that were indicated were not open! staff did know return time of car,therefor was unable to fill car with petrol as a result will have to pay top price!!! still waiting to receive an e-mail with charge for this! also would make life a lot easier if a map of return for rentalcar was included
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Posted 11 years ago
The website is easy to use and the cost for the car hire was the best I could find. The ease of pick up and dropping off was excellent as well. I plan on using 121 for all of my future car hire needs. Thank you for making it an easy and inexpensive option!!
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Posted 11 years ago
This was the best deal I could find. I hired from Bristol airport but when I arrived I had to ring a number as the car hire firm were just 5minute drive away. The came and collected us and brought us to where they were. Service very good and would definitely use again.
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Posted 11 years ago
good service. easy to deal with. no complaints
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Posted 11 years ago
it was brilliant, easy to book online and then great car, great service back and forth to collect and deliver, lovely staff. The only slight concern was the wait at the Sixt desk at Dublin airport as there was a queue and one person was becoming a bit aggressive about the delay. The positive of this was that everybody coming off our aeroplane was using Sixt and not the other car hire firms. Will and have recommended 121 and Sixt to everybody!!!!
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Posted 11 years ago
The website was easy to use. The supplier we selected gave a good service. Paperwork was sent promptly and was clear We experienced no problems with our car hire
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Posted 11 years ago
Very positive and helpful when our holiday plans meant we had to cancel our booking.
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Posted 11 years ago
The best customer experience I've ever had from a rental company
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Posted 11 years ago
I wanted to change the size of car and was guided to a phone number. I chose to cancel the deal and rebooked using Email as the change over the phone would have been much more expensive. It would be nice to be able to do it without this rigmarole.
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Posted 11 years ago
We couldn't find the office at Glasgow Airport at first, but staff was friendly to help us and explained us how to get there. We got a fairly new and very clean car. Staff forgot to tell us about the steering wheel lock, which led to quite a bit of a shock when we couldn't start the car. However, drop off was very easy and done within a few minutes.
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Posted 11 years ago
Good exept the box for the keys was too small for some customer's keys as it was a bank Holliday en France upon our return and there was no staff to meet the customers. Our golf key was fortunately right size to put in through the slot!
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Posted 11 years ago
Very good service from start to finish, the shuttle service was prompt and courteous and the reception staff likewise. My only grumble is that like so many car rental firms in Spain they have the out full return empty nonsense which is not a problem if, like us you use the car a lot, but to have to pay an inflated charge for a full tank of fuel which you did not use is not acceptable really!
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Posted 11 years ago
Whilst I thought it was an off site rental co it was with Europecar. Good service no plomblems, good price.
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Posted 11 years ago
Easy to book, easy to pick up car at Alicante airport, nice car.
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Posted 11 years ago
Easy and straightforward
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Posted 11 years ago
Will be back........thank you.
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Posted 11 years ago
121 Car Hire is rated 4.6 based on 786 reviews