“Great service - only issue was lack of water for the windscreen wipers. Friendly staff (I used Union Car Rental in Santorini) and no problems picking up or dropping off the car.”
“Our plane was delayed by nearly 3 hours which made it very late into the night. We rang your receptionist from the UK to explain our situation and she she said she would wait for us. We arrived and true to her word she was there with a smile and so efficient. Brilliant the young lady's name was Alina Herbertshagen. You should be very proud of her as the situation could have turned into a disaster. I thank you all for an excellent service”
“Hidden fees everywhere you turn. I selected a 'Different drop-off location' on the website. I was provided with a quote and paid half online, due to pay the other half a the collection desk. When I got to the desk, I was informed that there were hidden fees to pay still. Don't get me wrong, some hidden fees are totally acceptable eg. if you cannot provide a credit card you must take out insurance. However, my hidden fee was a fee for a 'Different drop-off location', which was already selected for the quote (my confirmation email also included the correct locations). There is no logic to this. Why would this not be included in the original quote? This is simply to 'trick' people out of their money.
Will stick to the main dealers next time, at least you know what you are getting.”
“Easy pick up and drop off. Only got back from Majorca 3 days ago, so awaiting my credit card bill - hope the refund of deposit and fuel has gone smoothly!! Was a little surprised when dropped the car off, they just took the keys and said 'Bye' without checking it so hung around for a while until someone looked over the car. A very good experience (as long as money gets refunded!!!)”
“Hired recently on a trip to Cork, Ireland.
Beautiful car - Golf. Very clean and very economical
Staff were very helpful and friendly
Easy pick up and drop off
Will definitely use again”
