G&S Specialist Timber Reviews

Name: G&S Specialist Timber
Rating: 4.90

4.9 Rating 11,875 Reviews

99 %

of reviewers recommend G&S Specialist Timber

4.9

Based on 11,875 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

G&S Specialist Timber 5 star review on 15th June 2025

Mrs

G&S Specialist Timber 5 star review on 29th May 2025

Don

G&S Specialist Timber 5 star review on 24th May 2025

Ulf Meijer

Barbara

300

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can not fault service in any way. Purchased an item that was dameaged in transit. After a call the replacement part was sent imediately.”

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Posted 1 day ago

“Received exactly what I ordered and in a timely manner.”

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Posted 1 day ago

“Gouge appears to be well made and my son is happy with it :0) delivery was fast too so thank you!”

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Posted 3 days ago

“Quick service and great product”

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Posted 3 days ago

“Just great! Fantastic array of dowels, good quality and super fast delivery! Thanks!”

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Posted 3 days ago

“very pleased in all respects.”

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Posted 4 days ago

“Great thank you can't wait to start a new project at my wood carving class next month.”

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Posted 4 days ago

“Couldn’t have been easier. Thank you G&S.”

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Posted 5 days ago

“Excelent service, blanks as description. Delivered well packed arrived in less than 24 hours despite not paying the extra for next day delivery.”

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Posted 5 days ago

“Great company, super fast delivery Items perfect, no faults at all Pure quality all the way Would use and recommend all day long Will use again that's for sure”

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Posted 1 week ago

“First class company. On a previous order when one chisel was missing it was replaced without the slightest fuss.”

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Posted 1 week ago

“G&S Timber have always delighted me with the speed and accuracy of their service and they did not disappoint once again. They provide a fantastic range of high quality products, always delivered promptly and accurately - I am pleased to be able to rely on their service!”

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Posted 1 week ago

“My chisels and mallet arrived promptly and were well-packaged.”

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Posted 1 week ago

“G&S Specialist Timber came up trumps!”

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Posted 1 week ago

“Ordered some wood for carving, excellent service, lovely clean blocks of Lime and delivered within 48hrs”

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Posted 1 week ago

“Really easy firm to deal with. The web site is both informative and simple to navigate. The price is very competitive and the quality of the timber is well worth the price. I only had to contact the guys once and they replied quickly . Really pleased and will definitely use these guys again”

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Posted 1 week ago

“I make walking sticks and I carve them by hand. I buy various dowels from G and S Timber so that I can easily carve the shanks. I don't own and can't afford my own lathe. So naturally when I see that little bit of text on the website saying( Custom & Bespoke Black Walnut Dowels We also offer bespoke dowel production for custom sizes and specifications. Contact us to discuss your unique requirements—we're happy to help.) if you want to buy any of these tapered just let us know...so I ask and get told no. Not just no but giant rude attitude problem no. Like literally if G and S Timber had not written it on the website I never would have asked in the first place. Clearly not happy to help. If you can't supply it don't offer it. i still hope tapered dowels are something G and S Timber can supply me in future. Also something went wrong with my online account but no one fixed it now it doesn't work at all. Consequently I'm going to minus a star per issue hence the two star rating.”

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Posted 1 week ago

Dear Arthur, Thank you for your review, however we feel the review is totally uncalled for and totally unfair. You emailed us in 2023 asking if we could taper 21mm oak dowels from 21mm down to 19mm over A 1000mm length. We can offer tapering on the CNC machine but not this small. Sometimes enquiries like this one are something we can’t offer, we offer over 30,000 products online, but all machines have restrictions, and in your case tapering these isn’t something we can offer. Our member of staffs response wasn’t rude in any way he politely emailed back saying we couldn’t offer what you wanted and apologised that we couldn't. You then leave a negative feedback on an order placed 24th of May 2025 but your review isn’t about the oak dowels you purchased its for an email enquiry back in 2023. We are a small family business who always go above and beyond to help service customers’ needs unfortunately sometimes customers’ expectations are unachievable, and we unfortunately cannot offer an item that they want, but we always respond politely. Kind regards G&S

Posted 1 week ago

“I have used G&S on a number of occasions and have always been pleased with their products. This time was no different! I would have no hesitation in recommending them.”

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Posted 2 weeks ago

“Fast service, quality product”

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Posted 2 weeks ago

“I could not possibly be more pleased than I am with the timber I have been purchasing from G&S, every aspect of my purchase from order through to delivery has been absolutely excellent, and I cannot thank them enough. If you are considering the need for purchasing wood and other items, i would highly recommend you do so through this company. P. Swain”

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Posted 2 weeks ago

G&S Specialist Timber is rated 4.9 based on 11,875 reviews