G&S Specialist Timber Reviews

Name: G&S Specialist Timber
Rating: 4.90

4.9 Rating 11,866 Reviews

99 %

of reviewers recommend G&S Specialist Timber

4.9

Based on 11,866 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

G&S Specialist Timber 5 star review on 29th May 2025

Don

G&S Specialist Timber 5 star review on 24th May 2025

Ulf Meijer

Barbara

G&S Specialist Timber 5 star review on 13th May 2025

J.A.

299

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“G&S were okay and must have sent things off quickly - no confirmation of despatch so not sure - but FedEx delivered to incorrect street about 1/2 mile away. Wouldn't have known if recipient hadn't been kind enough to deliver to me. Hasn't happened before so not really any excuse for FedEx mistake”

Helpful Report

Posted 1 week ago

“I have both been into the shop and ordered online. The staff are helpful and there is a good range of stock. With regard to mail order the goods are shipped quickly but the carrier lets them down. I couldn't find a way to tell them to leave my purchase in a safe place so ended up staying in to await delivery which then slipped back beyond the original times. Hence 4 stars rather than 5”

Helpful Report

Posted 3 weeks ago

“Simple to complete the order. Good service from order to receipt of goods.”

Helpful Report

Posted 2 months ago

“Good product, good service, just a tad pricey p and p for what was a small item and quantity. Would happily use again though.”

Helpful Report

Posted 2 months ago

“Always with trepidation that I buy from a new online seller, even after reading reviews. Pleased to say that on this occasion G&S have supplied a good product at a reasonable price, especially the delivery charge. Product delivered on time. Will consider using G&S again”

Helpful Report

Posted 3 months ago

“Good product, delivered in a reasonable timeframe and customer service was helpful whem I had a issue to resolve. My one gripe is that the nowhere (at least that I could find) on the communication I have received does it state that the bill will appear on the credit card statement as "The Alpaca Centre Chicago" which needless to say is about as far away from a Timber company as you could imagine. As you can imagine this was quite a concern and only by the fact that I managed to match the transaction amount on the statement to one item in the many things I had purchased over that period was I able to realise that my credit card wasn't being used unlawfully”

Helpful Report

Posted 4 months ago

“Very neat little length of Walnut 22mm diameter dowel for a window pole hook. Unfortunately a little bit warped/not straight - but this my only quibble, The Ash Dowel better - so I used this !”

Helpful Report

Posted 5 months ago

“I've had lime blanks from G&S a couple of times and they have been good quality and deliovered quickly. The only thing that stops me ordering more fequently is that many of the sizes shown on the website are out of stock whan I look, which means I have to order thicker pieces than I actually need so end up wasting a lot of wood (and money).”

Helpful Report

Posted 6 months ago

“Great service”

Helpful Report

Posted 6 months ago

“Bang on quality. Postage quick but a bit pricey.”

Helpful Report

Posted 6 months ago

“Good quality products, but delivery for lightweight small items is expensive.”

Helpful Report

Posted 6 months ago

“Even though the wood took a bit longer than I’d hoped to be delivered, I did get a quick response and updated when it would arrive. Delivery was then fast and the product is lovely.”

Helpful Report

Posted 6 months ago

“Good quality product reasonably priced”

Helpful Report

Posted 7 months ago

“Slight damage to 2 pieces and 1 piece poor quality But it won't put me of using you again”

Helpful Report

Posted 8 months ago

“Brilliant service, great product- just a shame delivery adds so much to the product itself but I guess this is out of your hands.”

Helpful Report

Posted 8 months ago

“Very quick delivery (the following day)but had one wrong item delivered. They sorted this out for me the next day , collecting the wrong item and delivering the one I had ordered. I am impressed with their service and tools are good quality !”

Helpful Report

Posted 8 months ago

“Finding the size I wanted only G&S had it in the length I wanted and in a colour close enough to the mahogany I needed. There after all very easy, arrived very quickly and heavily wrapped in cardboard to prevent damage. The advantages were range of products and sizes and quick service, Disadvatges were perhaps relatively expensive p&p but that is not cheap now and it was well packaged.”

Helpful Report

Posted 10 months ago

“Fantastically quick service Some of the stock was a bit knotty so the moulding is fine for straight runs, but not so good for curves on a boat !”

Helpful Report

Posted 11 months ago

“Dowels appear great prompt dispatch and delivery, however £25 delivery to the Isle of Wight seems excessive as standardly with most companies it's charged at the same price as mainland UK. Maybe an alternative delivery company maybe required.”

Helpful Report

Posted 11 months ago

“Great service”

Helpful Report

Posted 1 year ago

G&S Specialist Timber is rated 4.9 based on 11,866 reviews