www.ecutesting.com Reviews

Name: www.ecutesting.com
Address: Delves Road, Heanor
Rating: 4.85

4.9 Rating 3,337 Reviews

98 %

of reviewers recommend www.ecutesting.com

Company Reviews

Metrics

Info

4.9

Based on 3,337 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

+441773535638

Email:

info@ecutesting.com

Location:

Delves Road
Heanor
DE75 7SJ

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www.ecutesting.com 5 star review on 11th April 2025

Stuart Britt

www.ecutesting.com 5 star review on 21st June 2024

Steve Walters Auto Detailing

www.ecutesting.com 5 star review on 4th May 2024

Pier Francesco Virgili

www.ecutesting.com 5 star review on 28th March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I paid ECU Testing £695.49 on 10th June… I paid ECU Testing £695.49 on 10th June 2025 for a “no fault rebuild by request” of my DQ200 Mechatronic unit. The unit was returned to me on 12th June — completely broken, with signs of shady adhesive used on the sensor leg. The repair was not only faulty but dangerous. I reported the issue within one hour by phone, and followed up with emails on 13th June demanding either a refund or a working replacement. Instead, ECU Testing offered only to “send it back for investigation” — with no guarantee of refund, repair or replacement, despite the fact that I paid for a professional fixing service. Their own email initially acknowledged the glue might be theirs, but later denied responsibility. I provided evidence, and they refused accountability. I’ve now had to start a chargeback process via Monzo. The law is clear under the Consumer Rights Act 2015: if a paid service results in a faulty product, I’m entitled to a refund or guaranteed fix — not an open-ended investigation while I suffer the consequences. So far, I’ve received no solution, no working part, and no refund. Just wasted time, stress, and a broken car. I strongly advise others to avoid this company, especially if you expect proper service or honest aftercare.”

Helpful Report

Posted 6 hours ago

“Very good service”

Helpful Report

Posted 1 day ago

“Have used ecu testing many times always impressed by their level of service and professionalism”

Helpful Report

Posted 3 days ago

“Excellent service, collected from my door and delivered back really quickly will brilliant communication all along the way”

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Posted 4 days ago

“I recently used ECU Testing after discovering a fault on my automatic gear shift control in my car. After researching a company to fix the problem, I came across ECU testing a few times and saw good feedback for similar repairs. I cannot fault them at all, I sent the gear control on the monday morning to them and had it returned by Thursday morning, in perfect working order. ECU were prompt with their updates and I am happy to recommend and use them again, should the need arise.”

Helpful Report

Posted 5 days ago

“Brilliant service. Would highly recommend”

Helpful Report

Posted 6 days ago

“Very good service booked it Sunday night picked up Monday pm back Thursday am car so far been running perfect”

Helpful Report

Posted 1 week ago

“Would have been 5 starts but for very poor updating of item status. 1. Even a few days after DHL reported delivering it status was still "waiting for delivery" until I rang. 2. Then status remained "Delivered" for several days until I again called. Two days later it arrived home fixed! 3. Left on hold with "musack" for AGES when I called. Chat was better (if someone was available) Small things make a bit impression so should be easily fixable. But I'm happy with the result, the alternative might have meant scrapping the car!!”

Helpful Report

Posted 2 weeks ago

“Excellent booking service, excellent website. Very fast turnaround. 100% recommended!”

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Posted 2 weeks ago

“Excellent service throughout the whole process. Easy to send/ receive , fully informed via email on each step of the repair process. Don’t hesitate to use this business, great value and a lifetime guarantee.”

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Posted 2 weeks ago

“Excellent communication, easy to organise and dash came back fully operational. Great company to deal with.”

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Posted 3 weeks ago

“Fast and efficient service and good communication. Straightforward to deal with and always find a fix”

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Posted 4 weeks ago

“All good job done.”

Helpful Report

Posted 1 month ago

“I was lucky to find RANGEPRO.ORG. They are experts in helping investment fraud victims. Their team acted fast. They gave me resources and advice. This support guided me in getting my money back RANGEPRO.ORG was transparent. Their professional approach made a tough situation manageable. For example, they explained the legal steps clearly. They also helped me gather important documents. I regained my hard-earned savings because of them. This experience taught me a painful lesson. I now know to be very careful when investing online. It is vital to check investment options thoroughly. Always seek advice from trusted sources before investing any money.”

Helpful Report

Posted 1 month ago

“Very easy process was kept in the loop about my part very friendly and helpful team done the job and got my part back to me quickly”

Helpful Report

Posted 1 month ago

“Very friendly when spoke to gent on phone, and very quick sending part back would recommend. Will use again if needed to. Thanku.”

Helpful Report

Posted 1 month ago

“Superb service. Sent my Volvo ECM from Australia hoping for a good outcome. Customer communication and updates were amazing. Cannot recommend these great folk enough. Volvo is back on the road and purring!”

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Posted 1 month ago

“Easy to send and follow progress, delighted with my dashboard, now up and running my 21 year old sports car again!!”

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Posted 1 month ago

“Although a bit slower than we were expecting to get going it, they called us to explain there was a fault they could fix. They were honest in that they didn't think it would solve the whole problem but gave the choice of fixing the fault. Fixing and returning to us was very quick and it did actually solve the whole problem so really pleased. Person on phone was very thorough and helpful.”

Helpful Report

Posted 1 month ago

“Repair took longer but research department was involved that means I had some serious issues with ECU which is fixed now. Happy days.”

Helpful Report

Posted 1 month ago

www.ecutesting.com is rated 4.9 based on 3,337 reviews