Remland Carpets & Flooring Reviews

Name: Remland Carpets & Flooring
Address: Units 1-3 Kingsmead, Park Farm Industrial Estate, Folkestone, Kent
Rating: 4.76

4.8 Rating 4,788 Reviews

95 %

of reviewers recommend Remland Carpets & Flooring

4.8

Based on 4,788 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 246 1099

Email:

help@remland.co.uk

Location:

Units 1-3 Kingsmead,
Park Farm Industrial Estate,
Folkestone
Kent
CT19 5EU

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Remland Carpets & Flooring 5 star review on 24th October 2025

NIGEL J

Remland Carpets & Flooring 2 star review on 19th October 2025

Simon T

Remland Carpets & Flooring 5 star review on 18th October 2025

Ani D

Remland Carpets & Flooring 5 star review on 17th October 2025

Lauren M

973

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing customer service, with queries answered promptly and with professionalism. Samples were delivered for free (max 4). No sales pressure when speaking directly with the sales team. Carpet ordered at a great price, and delivered on time, albeit a hiccup with DX, which was sorted out by Remland the nextday. I have no qualms recommending this company, and will definitely use them again - OUTSTANDING 👏👏👏”

Helpful Report

Posted 10 months ago

“delivery was on time (two hour time slot). driver was very helpful and cheery”

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Posted 1 hour ago

“very helpfull and gave good value”

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Posted 1 day ago

“Order was processed with great ease and updates were efficiently provided. Delivery was exactly as agreed and left in a safe place. Product seems very durable and looks great!”

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Posted 4 days ago

“Great linoleum, looks great in the bathroom.”

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Posted 4 days ago

“Excellent service, V quick delivery.”

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Posted 6 days ago

“Sheet vinyl looks good but when I opened the package containing the three tubs of glue I was shocked to find it was oozing out of the containers.”

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Posted 1 week ago

“Great options. Quick delivery. Great packaging”

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Posted 1 week ago

“Absolutely love my vinyl flooring, it’s really unique and totally the style I was looking for. Great quality and price too. Delivery took a while but was updated at each stage. Would recommend!”

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Posted 1 week ago

“I wanted a green vinyl for my bathroom, I hasten to add there are very few green options out there but Redlands Carpets had one and sent me a sample, it was the perfect colour and had a good cushioning. The ordering was quick, easy and delivery prompt. It’s not down as yet as decorating is still in progress. But it will look fantastic! Thank you Remland Carpets.”

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Posted 2 weeks ago

“Easy to shop and buy from and email comes with tracking info.”

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Posted 2 weeks ago

“I ordered a free sample to check the colour was liked it looked online. The vinyl is exactly as it looks online,very good quality and arrived securely packaged and on time.”

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Posted 2 weeks ago

“Exactly what I was after! Easy to cut to size, looks great! Very pleased!”

Remland Carpets & Flooring 5 star review on 9th October 2025

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Posted 2 weeks ago

“Ordering was easy and the coir matting arrived really quickly”

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Posted 3 weeks ago

“I recently purchased vinyl flooring from Remland. When it was unrolled on fitting day, I was surprised and quite disappointed to find tyre track marks running right through the middle of it. Luckily I was able to clean the marks off, but it wasn’t something I’d expect on brand-new flooring, especially given the cost. That said, when I contacted Remland about the issue, their customer service was excellent. They responded quickly, apologised sincerely, and arranged a goodwill refund to acknowledge the inconvenience. They also reassured me that they would raise the matter with the manufacturer to prevent it happening again. Overall, whilst I was disappointed by the condition of the flooring when it arrived, I was very impressed with how Remland handled the situation. Their prompt and considerate response showed they take customer concerns seriously. I’d recommend them based on this experience, though I would personally want to check any pre-packaged flooring before delivery in the future, just to avoid any surprises.”

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Posted 3 weeks ago

“My experience of buying vinyl from Remland Carpets is extremely positive! My purchase is of excellent quality, and just as I expected from its description online. On delivery I was well able to study the packaging for any damage in transit (as I had been warned to do by RC), and didn't feel rushed by the delivery driver. I would definitely recommend Remland Carpets and will certainly buy from this company again based on my experience this time. The company did exactly what they said they'd do, and when - a refreshing circumstance nowadays!”

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Posted 3 weeks ago

“It was excellent. Really pleased with my flooring great quality. Very helpful staff Thank-you”

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Posted 3 weeks ago

“Really pleased with the quality of the carpet for the cost.”

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Posted 3 weeks ago

“I absolutely love my flooring and Remland were very easy to deal with.”

Remland Carpets & Flooring 5 star review on 4th October 2025

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Posted 3 weeks ago

“Delivery was on time, and very happy with the quality of our vinyl cushion flooring”

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Posted 3 weeks ago

“I was very impressed by the ease of ordering and the speed of delivery, the quality was absolutely perfect for what I needed and was by far the most affordable I could find.”

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Posted 3 weeks ago

Remland Carpets & Flooring is rated 4.8 based on 4,788 reviews