ZAP CLOTHING Reviews

Name: ZAP CLOTHING
Rating: 4.40

4.4 Rating 2,294 Reviews

85 %

of reviewers recommend ZAP CLOTHING

Company Reviews

Metrics

Info

4.4

Based on 2,294 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About ZAP CLOTHING:

ZAP specialise in designer fashion for men, an official stockist of brands including Gucci, Moncler, Givenchy, Valentino, Lanvin and DSquared2

Visit Website

Phone:

020 8505 9221

Location:

65 Queens Road, Buckhurst Hill
IG9 5BW

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ZAP CLOTHING 5 star review on 4th December 2025

Richard Huckabee

ZAP CLOTHING 5 star review on 30th May 2025

Anonymous

Anonymous // 01/01/2019

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“Do not purchase from Zap Clothing! They provide zero customer support and will not stand-by or honor shipment of their merchandise. I recently purchased a wallet from them and everything seemed to go smoothly at first -- within a day I received an email saying the item was shipped. I was impressed at how quickly the package progressed (I had the item shipped to the U.S.), but when the tracking showed the item as delivered I found nothing at the front door. I reached out to Zap Clothing and they did not respond to a single email. I also reached out to the shipping company, Interparcel, and they at least responded but said they couldn't find any more information on the lost package. This whole experience is very upsetting, not just because of the +$200 that I paid for non-delivered merchandise, but also because Zap has completely ignored all my attempts to communicate with them.”

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Posted 6 years ago

“Where the f is my refund?”

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Posted 7 years ago

“I ordered a item two weeks ago, but it is still being in logistics warehouse in UK. I emailed to zap clothing for this problem several times, but they don't reply and do not deal with this problem. I have no choice but to wait for the delivery.”

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Posted 7 years ago

“Customer service is awful snobby and rude arrived 10 minutes before closing and was told there shut and they had been told to shut 10 mins early today , quick bs lie even when I was trying to purchase to moncler puffa coats will not use again”

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Posted 7 years ago

“great service guys keep it up”

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Posted 7 years ago

“ordered Moncler shirt received 2 days later!! no issues!!”

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Posted 7 years ago

“love my product thank you!!”

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Posted 7 years ago

“Clothing was exactly as described, great value sale item. Arrived as planned. Very happy.”

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Posted 7 years ago

“very very good!!!!”

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Posted 7 years ago

“quick delivery”

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Posted 7 years ago

“Quick delivery.”

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Posted 7 years ago

“First time shopping with ZAP and was very impressed. Spot on guys”

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Posted 7 years ago

“I never got my item I explained what has happened and I’ve sent emails I’ve got a reply and not telling me what to do and also now ignoring me I will be taking further actions”

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Posted 7 years ago

“Hello I did you purchase a few days ago and was enough for me to realize that I didn't buy more Start that no service and no answer to problems or questions just no one to talk to I sent you a few emails about the wrong order I was obliged on not matching the price listed on the website”

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Posted 7 years ago

“Unfortunately I ordered some trainers, the order was processed and I then received an email explaining that the product was out of stock. I contacted zap via phone call and was told the website was having some difficulties.”

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Posted 7 years ago

“Very disappointed because after I placed The order it got canceled with no information”

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Posted 7 years ago

“Maybe be a bit more descriptive on shoe sizing add us size, uk size and ital size examlle like farfetch has size 8uk 9us 42it”

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Posted 7 years ago

“Very fast shipping and was very pleased with the order.”

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Posted 7 years ago

“Never met more pretentious staff in my life. It was my first visit and it will be my last. They appear to have a very good selection of clothing, but I'd rather go the extra few miles and take my service to a shop that would appreciate it.”

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Posted 7 years ago

“Was worried about this purchase as of previous reviews but I had no problems at all. I found if I emailed first to ask what size they had I knew it would be delivered as the website does say it has more sizes in stock than it actually has. Other that that Good service and came next day as it said. Quality products”

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Posted 7 years ago

ZAP CLOTHING is rated 4.4 based on 2,294 reviews