ZAP CLOTHING Reviews

Name: ZAP CLOTHING
Rating: 4.40

4.4 Rating 2,358 Reviews

85 %

of reviewers recommend ZAP CLOTHING

Company Reviews

Metrics

Info

4.4

Based on 2,358 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About ZAP CLOTHING:

ZAP specialise in designer fashion for men, an official stockist of brands including Gucci, Moncler, Givenchy, Valentino, Lanvin and DSquared2

Visit Website

Phone:

020 8505 9221

Location:

65 Queens Road, Buckhurst Hill
IG9 5BW

Write Your review

Tell us how ZAP CLOTHING made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ZAP CLOTHING 5 star review on 4th December 2025

Richard Huckabee

ZAP CLOTHING 5 star review on 30th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DO NOT ORDER FROM THIS COMPANY!!! I recently ordered a few items for the holiday. They arrived late and my son no longer wanted them. I contacted ZAP to request a return and was told the shipping cost would not be covered. However, when selecting the reason for return on the site it states shipping is covered by the seller. ZAP has refused to cover the expense leaving us with no choice, but to pay $164 to return the items- which is absurd!! You would think the business would offer a one time complimentary shipping label for the inconvenience, but that is not the case. Do yourself a favor and stay away!!!”

Helpful Report

Posted 5 years ago

“Needed a quick refund and found Zap very helpful. Much appreciated guys”

Helpful Report

Posted 5 years ago

“I paid the duty as they requested but didn't receive the product.”

Helpful Report

Posted 5 years ago

“Order came next day from when I ordered it and in nice packaging.Very happy,will definitely be buying from Zap again”

Helpful Report

Posted 5 years ago

“Great service, fast delivery”

Helpful Report

Posted 5 years ago

“GREAT SERVICE GOOD PRICES”

Helpful Report

Posted 5 years ago

“Quick delivery very good service Recommend!”

Helpful Report

Posted 5 years ago

“I order shoes. I pay. You don't send the shoes, only my money back.”

Helpful Report

Posted 5 years ago

“Fantastic service five star rating”

Helpful Report

Posted 5 years ago

“Very very good shopping experience”

Helpful Report

Posted 5 years ago

“Excellent communication and customer service. Purchased a pair of sandals at a very acceptable price and priced better then large mainstream shopping services. Impressed with their range and their diverse selection of designer goods. Will be shopping from Zap again”

Helpful Report

Posted 5 years ago

“Always decent bits. One of my fav online options especially in these tough times”

Helpful Report

Posted 5 years ago

“Easy to place an order and extremely quick dispatch. I didn’t receive an order confirmation email so I’m glad that I signed up for an account to view my order. I found the return process easy to follow but was surprised that you have to request permission to return an item before sending back. It would be good to have free returns but understand this isn’t always easy or cost effective for companies. Hoping to have a smooth and quick return process in which case I’d definitely use Zap again. Thank you”

Helpful Report

Posted 5 years ago

“It was my 1st my shopping at Zap u managed to bag a bargain and the delivery was very quick especially with the situation we are all in. Thanks Zap and I will be making future purchases.”

Helpful Report

Posted 5 years ago

“great service and very quick delivery of my new Dolce & Gabbana jeans which i got at a bargain price in the sale! Very happy man! Thanks again”

Helpful Report

Posted 5 years ago

“Delivery received promptly, packaged well and was better than expected as a gift for my fiancee.”

Helpful Report

Posted 5 years ago

“Zap have a top selection of trainers/shoes and clothing and deliver to your door. I am so pleased with the website and service offered. Rich”

Helpful Report

Posted 5 years ago

“The packaging with a pair of shoe; in terms of how it was delivered was poor. I did expect extra additional packaging around the expensive shoe box rather than a plastic bag. This avoids transit damage to box as customers like keeping the original box for shoes. The corner of the box was slightly damaged due to transit.”

Helpful Report

Posted 5 years ago

“Although my order was cancelled I felt as if the ordering process was safe and easy. I will definitely be ordering more from yourselves.”

Helpful Report

Posted 5 years ago

“I appreciate you very much,you are the best!”

Helpful Report

Posted 5 years ago

ZAP CLOTHING is rated 4.4 based on 2,358 reviews