ZAP CLOTHING Reviews

Name: ZAP CLOTHING
Rating: 4.39

4.4 Rating 1,971 Reviews

84 %

of reviewers recommend ZAP CLOTHING

Company Reviews

Metrics

Info

4.4

Based on 1,971 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About ZAP CLOTHING:

ZAP specialise in designer fashion for men, an official stockist of brands including Gucci, Moncler, Givenchy, Valentino, Lanvin and DSquared2

Visit Website

Phone:

020 8505 9221

Location:

65 Queens Road, Buckhurst Hill
IG9 5BW

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ZAP CLOTHING 5 star review on 11th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your website load slowly if at all. The AUD one doesn’t open at all. You need to invest in proper server speed.”

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Posted 2 years ago

“i order the ambush keyring but give me a necklace”

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Posted 2 years ago

“Item came quite quickly but it’s a shame that you have to pay for return postage. I spent £17 on sending back an item because it was over 2kg.”

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Posted 3 years ago

“Order a Gucci belt from zap clothing, quick delivery. Just a shame the belt just come loose in a box from them no Gucci box and as it was for a gift it was disappointing, shame this isn’t mentioned on the website”

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Posted 3 years ago

“Recently ordered a gucci hat from you bit dissapointed it didnt come in a box or some better packaging quite bland and the boxed was pretty squished”

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Posted 3 years ago

“The packaging with a pair of shoe; in terms of how it was delivered was poor. I did expect extra additional packaging around the expensive shoe box rather than a plastic bag. This avoids transit damage to box as customers like keeping the original box for shoes. The corner of the box was slightly damaged due to transit.”

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Posted 3 years ago

“Order that I made out of stock, not given discount for next order that I wanted to make”

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Posted 3 years ago

“Was pleased just one of my items had a mark on them but the delivery was really quick”

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Posted 3 years ago

“Not bad.. But I am not sure I will order again because of the exchange late.”

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Posted 3 years ago

“Meh not the best service but its ok”

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Posted 3 years ago

“I'm still waiting for an email response? I hope you will send my package today thank you”

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Posted 4 years ago

“It’s a shame you don’t provide free returns, I’ve spent £20 today getting a pair of trainers back to you. I’ve not come across a company that doesn’t for many years. I also would have drove them back had it not been for the current situation. I live 15minutes away”

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Posted 4 years ago

“Pancaking is average. No free return.”

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Posted 4 years ago

“Order was canceled for fraud”

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Posted 4 years ago

“Slow to respond sometimes and buggy website.”

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Posted 4 years ago

“Although i had paid for next delivery the item was delivered on the second day even after receiving a message to state the next day delivery! Having said that the range of products is really good and of a certain high standard.”

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Posted 4 years ago

“The credit card process is very glitchy and protracted. Otherwise I purchase from you often. You have great sales prices”

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Posted 4 years ago

“The returns process could be improved, as well as making it free you could make it easier by providing a pre paid returns label. Also the packaging you send the items in could be a lot better, I am having to use different packaging to send my item back because yours is useless once u open it. This all matters to customers.”

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Posted 4 years ago

“Great clothing but organisation of the business is poor. Think you need to all sort this out”

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Posted 4 years ago

“Didn’t get next day delivery”

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Posted 4 years ago

ZAP CLOTHING is rated 4.4 based on 1,971 reviews