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Yay.com Reviews

5.0 Rating 2,050 Reviews
100 %
of reviewers recommend Yay.com
5.0
Based on 2,050 reviews
Customer Service
Communication Channels
Telephone
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Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

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Anonymous
Anonymous  // 01/01/2019
As always, if I need to ring the guys at YAY, they are super helpful, polite and speedy at sorting out any issues we may have - thanks for the support and kindness as always Bertie
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Posted 3 years ago
We decided to change to Yay for our phone system after we had problems with a different provider. Sol took us through the process and explained everything brilliantly. Any follow up questions we had were taken care of quickly and patiently. It's made a huge difference to our business now that we have phones that work!
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Posted 3 years ago
Bertie is the man! Answered all my questions. Was very patient with me. Walked me through all the changes I needed to make. Thumbs up for him and the Yay team.
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Posted 3 years ago
This compnay is just the best. Don't go with BT or Virgin, I would port your number over and let YAY.com take care of all your needs. If I get any issues which is very rare, they always help me on the phone within minutes.
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Posted 3 years ago
Very good company! Just started working with them. Good service and are willing to help with any problems you may have. Highly recommended!!! Christopher Foster from Tokyo, Japan
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Posted 3 years ago
Answered pretty quickly and the person who answered was able to fix the problem - no referral to another dept. Straight on to Anydesk and set up my IP phone in no time at all.
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Posted 3 years ago
Sol was very professional & helpful. Keep up the good work!
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Posted 3 years ago
Hi Spoke to Bertie on Friday and he was just fantastic sorting everything out for me, would highly recommend this company and this guy also very professional. Beverly
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Posted 3 years ago
We've been using Yay for more than a year now at The Elocution Coach, and I have to say, you just can't fault the service. There is never a hitch when calling their Customer Service team, even if you're struggling to work out the best way to use their many features. A huge thanks to the team including Bertie, Sol and Dom just to name a few 🙏
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Posted 3 years ago
a quick service I have received and a good and trust worthy via my experience
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Posted 3 years ago
Very helpful and fast in reply support team. My issue was settled almost immediately. Kind regards to all of them.
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Posted 3 years ago
I have been a client for >1 year. They provide excellent customer service and a user interface that is exceptionally intuitive, easy on the eye and therefore a pleasure to use. The call quality is ace and their fees are very reasonable for this feature rich VoIP system. All-in-all it's a big thumbs up from me!
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Posted 3 years ago
Phone set up problem efficiently and courteously resolved by Dom at Yay.
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Posted 3 years ago
We have worked with yay.com for a long time and cannot fault them. Their platform is very easy to use but the best thing is that their support team are always incredibly helpful and available whenever any we need any assistance or have a question.
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Posted 3 years ago
I have only had to call up yay support for help twice since I have been with them. And every time the level of willingness to help amazes me. Their staff are very well trained and qualified to help. Well done yay and Izzy who assisted me.
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Posted 3 years ago
Used them for many years now and always found the service faultless.
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Posted 3 years ago
Best customer service. No matter what issue you will have, rest assured it will be solved quickly and without a hassle.
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Posted 3 years ago
Always top notch customer service from Yay.com. I recently contacted them to transfer domains between user accounts, and despite some pernickety admin issues for this process, Sol was very helpful. I would highly recommend.
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Posted 3 years ago
Great customer service very fast
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Posted 3 years ago
Having problems re-routing calls Spoke to Izzy as was having problems re-routing calls to my mobile. Very helpful and had the problem resolved in minutes. Excellent service
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Posted 3 years ago
Yay.com is rated 5.0 based on 2,050 reviews