Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,015 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,015 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So amazing! I spoke to Bertie and he has helped me with my issue and even emailed me this form which he didn’t have to do but he did amazing customer support!”

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Posted 1 year ago

“Yay always a pleasure to deal. We have been a customer for 10 years They answer rapid both calls and emails”

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Posted 1 year ago

“Sol’s help was amazing and patient with my VoIP connection problems with endless calls and emails.”

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Posted 1 year ago

“I received very prompt and friendly help from Dom and Sol in rationalising my extensive list of domain backorders. They went beyond the call of duty and saved me a lot of time and effort in the process. Excellent.”

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Posted 1 year ago

“The experience has been fantastic. Change over went smoothly, the software is so easy to understand and has made a big difference to our company efficiency. Any problems have been dealt with promptly and the online chat service was great got through to a human being who sorted thngs very quickly .”

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Posted 1 year ago

“As always, if I need to ring the guys at YAY, they are super helpful, polite and speedy at sorting out any issues we may have - thanks for the support and kindness as always Bertie”

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Posted 1 year ago

“We decided to change to Yay for our phone system after we had problems with a different provider. Sol took us through the process and explained everything brilliantly. Any follow up questions we had were taken care of quickly and patiently. It's made a huge difference to our business now that we have phones that work!”

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Posted 1 year ago

“Bertie is the man! Answered all my questions. Was very patient with me. Walked me through all the changes I needed to make. Thumbs up for him and the Yay team.”

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Posted 1 year ago

“This compnay is just the best. Don't go with BT or Virgin, I would port your number over and let YAY.com take care of all your needs. If I get any issues which is very rare, they always help me on the phone within minutes.”

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Posted 1 year ago

“Very good company! Just started working with them. Good service and are willing to help with any problems you may have. Highly recommended!!! Christopher Foster from Tokyo, Japan”

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Posted 1 year ago

“Answered pretty quickly and the person who answered was able to fix the problem - no referral to another dept. Straight on to Anydesk and set up my IP phone in no time at all.”

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Posted 1 year ago

“Sol was very professional & helpful. Keep up the good work!”

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Posted 1 year ago

“Hi Spoke to Bertie on Friday and he was just fantastic sorting everything out for me, would highly recommend this company and this guy also very professional. Beverly”

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Posted 1 year ago

“We've been using Yay for more than a year now at The Elocution Coach, and I have to say, you just can't fault the service. There is never a hitch when calling their Customer Service team, even if you're struggling to work out the best way to use their many features. A huge thanks to the team including Bertie, Sol and Dom just to name a few 🙏”

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Posted 1 year ago

“a quick service I have received and a good and trust worthy via my experience”

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Posted 1 year ago

“Very helpful and fast in reply support team. My issue was settled almost immediately. Kind regards to all of them.”

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Posted 1 year ago

“I have been a client for >1 year. They provide excellent customer service and a user interface that is exceptionally intuitive, easy on the eye and therefore a pleasure to use. The call quality is ace and their fees are very reasonable for this feature rich VoIP system. All-in-all it's a big thumbs up from me!”

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Posted 1 year ago

“Phone set up problem efficiently and courteously resolved by Dom at Yay.”

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Posted 1 year ago

“We have worked with yay.com for a long time and cannot fault them. Their platform is very easy to use but the best thing is that their support team are always incredibly helpful and available whenever any we need any assistance or have a question.”

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Posted 1 year ago

“I have only had to call up yay support for help twice since I have been with them. And every time the level of willingness to help amazes me. Their staff are very well trained and qualified to help. Well done yay and Izzy who assisted me.”

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Posted 1 year ago

Yay.com is rated 5.0 based on 2,015 reviews