Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,042 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,042 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Berty was an amazing help! solved our problem instantly, the entire yay team are a delight to work with, always positive and on hand for help! been with yay for years and they always over deliver!”

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Posted 1 year ago

“Requested some assistance and as expected, assistance was available quickly and effectively.”

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Posted 1 year ago

“Dom was incredibly helpful in answering all my questions within no time! A pleasure to speak to - thank you!”

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Posted 2 years ago

“I recently had the pleasure of using YAY.com's VoIP service, and I must say it has been an absolute game-changer for my communication needs. From their feature-rich platform to their outstanding call quality, YAY.com has provided me with a truly remarkable VoIP experience. First and foremost, the setup process with YAY.com was incredibly straightforward. Their intuitive interface and step-by-step instructions made it easy for me to configure and customize my VoIP system according to my specific requirements. Within minutes, I was up and running, ready to make and receive high-quality calls. Speaking of call quality, YAY.com delivers exceptional clarity and reliability. Whether I'm making local or international calls, the sound is crystal clear, free from any disruptions or distortions. The service is incredibly stable, ensuring that my conversations remain uninterrupted and professional. One feature that sets YAY.com apart is their extensive range of calling features and options. From call forwarding and call recording to voicemail and conference calling, they offer a comprehensive suite of tools to enhance communication efficiency. The ability to customize call routing and handling has been particularly valuable for my business needs. Another aspect I appreciate about YAY.com is their commitment to excellent customer support. Whenever I had a question or needed assistance, their knowledgeable and friendly support team was readily available to help. Their prompt responses and dedication to resolving any issues ensured that I felt supported throughout my journey with YAY.com. YAY.com's dedication to security and privacy is also worth mentioning. They employ robust encryption protocols to protect sensitive data, giving me peace of mind knowing that my calls and information are secure. Additionally, their backup and disaster recovery measures further demonstrate their commitment to data integrity. Furthermore, YAY.com's pricing structure is transparent and competitive, making their VoIP service accessible to businesses of all sizes. Their flexible plans cater to different needs, allowing users to scale their communication system as their business grows. I found their pricing to be reasonable, considering the exceptional quality and features they provide. In conclusion, YAY.com's VoIP service has exceeded my expectations in every aspect. Their user-friendly platform, stellar call quality, extensive features, top-notch customer support, and dedication to security make them an exceptional choice for anyone seeking reliable and efficient communication solutions. I highly recommend YAY.com to businesses and individuals alike. Embrace the future of communication with YAY.com - you won't be disappointed!”

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Posted 2 years ago

“We love the fact that we out source our telephony and YAY hits the mark. Technical questions answered quickly and in a super smooth way. Thank you Dom for guiding us through the problem solution. We wholeheartedly recommend YAY.com”

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Posted 2 years ago

“Problem was prompty fixed within a few hours of reporting by email. The person who helped me was informative and friendly.”

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Posted 2 years ago

“Very good voip provider”

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Posted 2 years ago

“The speed at which I was responded to was quite unbelievable for me at first honestly and then the professionalism displayed was top notch. I did not expect to be set up so easily. Sol was amazing and comes highly recommended. Great solution and great personalised, problem solving and results oriented team.”

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Posted 2 years ago

“Answered my query quickly and comprehensively. Sure the best customer service of any VOIP provider?”

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Posted 2 years ago

“The best voip system on the planet, highly recommend, sol, bertie and the rest of the team provide top teir customer service, patience is endless and professionalism unmatched! Always on hand to help, pick up very quickly, generally solve any issue within a 5-10 minute period.”

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Posted 2 years ago

“The Yay.com app and website is quite confusing to use. It would be easier to be able to purchase numbers directly via the app, but this doesn’t seem to be available. However customer service was helpful in explaining.”

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Posted 2 years ago

“I love Yay and it is impossible to say enough nice things about how positive my experience has been! The product is user friendly, easy to set up, and extremely high value. The support team is absolutely incredible - They are professional, patient, friendly, and skilled. My business needs are in great hands with Yay! Thank you for everything! I look forward to working with Yay for a very long time!”

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Posted 2 years ago

“Yay.com is a great company and has everything I need to support my business needs. Great service and communication from them. Highly recommended.”

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Posted 2 years ago

“Sol has been the best guy. Suffered making three yay accounts to get it done before I lose my client. Rang Sol, you better know the angel Sol, the best guy in this world, probably universe. Got my account in action, my number, everything. Finance guys in Yay, better double his salary. He shouldn't ever leave you.”

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Posted 2 years ago

“Bertie was very professional and reassuring in dealing with an issue we had from another provider, he managed to get the situation resolved within an hour and contacted me directly to update me on the positive outcome. Excellent customer service!”

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Posted 2 years ago

“Clear professional and Polite and straight to the problem. The problem was at our end and it was quickly pointed out and we were able to remedy the situation. Great customer service Izzy. Thank Yay!”

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Posted 2 years ago

“Customer Service is fantastic!”

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Posted 2 years ago

“Very easy to deal with, the service is excellent and whatever you purchase is dispatched quickly. Would highly recommend Yay to anyone.”

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Posted 2 years ago

“Always helpful. Dom was a godsend with my most recent query. Very knowledgeable.”

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Posted 2 years ago

“Yay.com are always helpful when there is a problem Today I had the pleasure of speaking with Dom. Super helpful in sorting out my issue by talking me through what needed to be done”

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Posted 2 years ago

Yay.com is rated 5.0 based on 2,042 reviews