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Worcester & Stratford Hearing Centres Reviews

5.0 Rating 339 Reviews
99 %
of reviewers recommend Worcester & Stratford Hearing Centres
5.0
Based on 339 reviews
Shipping & Delivery
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Worcester & Stratford Hearing Centres Reviews

About Worcester & Stratford Hearing Centres:

Over 35 years' experience providing hearing aids & custom hearing solutions in Worcester & Stratford Upon Avon. Family-run, expert audiology advice.

Visit Website

Phone:

01905 617803

Email:

worcester@wshearing.co.uk

Location:

5, Corn Market, Worcester,
5, Corn Market, Worcester
Worcestershire
WR1 2DR

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Anonymous
Anonymous  // 01/01/2019
Excellent, responsive and attentive service. Alex was very professional and explained all the tests undertaken. Questions were answered clearly and no jargon was used. All the staff were friendly and helpful. The product lives up to expectations and I forget that I am wearing aids to hear. I have had no issues with the product to date but I know that I can contact Alex via email or phone if I do. The follow up service is very good and instills confidence for the user. I have no hesitation in recommending the service to friends and will continue to do so.
Helpful Report
Posted 10 months ago
Dear Sue, thank you so much for your lovely 5-star review of Worcester Hearing Centre! We are thrilled to hear that you received excellent, responsive, and attentive service from Alex and our team. It’s wonderful to know that the explanations were clear, making your experience comfortable. We’re delighted that your new hearing aids have positively impacted your quality of life, allowing you to enjoy seamless hearing. Thank you for recommending our service to your friends! We are grateful that you have chosen us as your hearing provider, we are always here to help you on your journey to better hearing.
Posted 10 months ago
Brilliant service from the minute you walk through the door. Kim is always very friendly, helpful and makes you feel welcomed. Laura likewise & she has a great understanding of your ear health, explaining things to you throughout your appointment so you understand what she’s doing. Couldn’t recommend highly enough. A fantastic service and the best place to go if you’re having any issues with your ears!
Helpful Report
(Worcester Hearing Centre) - Posted 10 months ago
Dear Sam, thank you for your wonderful 5-star review of Worcester Hearing Centre! We’re thrilled to hear that you felt welcomed and well cared for by Kim and Laura. It's wonderful to know that Laura's explanations helped you understand your ear health during your appointment. Your recommendations mean a lot to us, and we're dedicated to providing exceptional service. If there's anything you need in the future, please don’t hesitate to reach out. Thanks again for your kind words!
Posted 10 months ago
Excellent service . Very kind and professional
Helpful Report
(Stratford Hearing Centre) - Posted 10 months ago
Dear Debra, thank you for taking the time to leave us a 5-star review! We’re delighted to know that you experienced kind and professional service with us. Your positive feedback motivates our team to keep providing the best care possible. If there's anything more we can do for you in the future, please feel free to reach out. Thanks once again for your kind words and for choosing us as your hearing care provider!
Posted 10 months ago
What a difference thank you so much for all your help over the years with my hearing and hearing aids. Penny & Maariyah have been really helpful with my hearing issue.
Helpful Report
(Stratford Hearing Centre) - Posted 10 months ago
Dear A. Orton, thank you for your amazing 5-star review! We’re so pleased to hear that Penny and Maariyah have been able to assist you and make a difference in your hearing journey. Your continued trust in our services means the world to us, and we’re here to support you every step of the way. If you ever need anything in the future, please don’t hesitate to reach out. Thanks again for your kind words!
Posted 10 months ago
Alex was extremely helpful throughout my sessions and was very supportive and patient with me. All the staff are extremely helpful and and always willing to listen. I am glad I went to the hearing centre, I know my aids cost a lot but having good support at any time is worth it . Thanks everyone.
Helpful Report
Posted 10 months ago
Dear Mary, thank you so much for your fantastic 5-star review! It’s wonderful to know that our entire team is meeting your needs and providing the support you deserve. Your satisfaction and hearing care are our top priorities, and we’re so glad you chose our hearing centre. If you need anything in the future, please don’t hesitate to reach out. Thanks again for your kind words!
Posted 10 months ago
Laura Barker at Worcester Hearing has been a great help in all aspects in my hearing aids & recently buying the new re-chargeable aids. She is very professional & lovely with it too. Couldn’t ask for more.
Helpful Report
(Worcester Hearing Centre) - Posted 10 months ago
Dear Jane, thank you so much for your lovely 5-star review! We're thrilled to hear that Laura has been such a great help to you with your hearing aids and that you found her to be both professional and delightful. Your satisfaction is our top priority, and it's wonderful to know we've met your expectations. We look forward to continuing to assist you with any future hearing needs at Worcester Hearing Centre!
Posted 10 months ago
Receptionist was friendly and professional and Laura was very thorough and explained everything.
Helpful Report
(Worcester Hearing Centre) - Posted 10 months ago
Dear John, thank you so much for your wonderful review! We're delighted to hear that our reception team made a positive impression and that Laura provided thorough explanations during your visit. Your satisfaction is important to us, and it’s great to know that our team is meeting your needs with professionalism and care. We look forward to welcoming you back at Worcester Hearing Centre for any future assistance!
Posted 10 months ago
Very pleased with the results of my latest visit to the Worcester Hearing Centre. Together with the wax being removed, each time I receive a thorough inspection of the inner ear.
Helpful Report
Posted 10 months ago
Dear Alan, thank you for your wonderful review! We're delighted to hear that your visit to Worcester Hearing Centre met your expectations and that you found the ear wax removal and thorough inspections helpful. Your satisfaction is our priority, and we’re glad we could provide the care and attention you deserve. We look forward to seeing you again soon for any of your hearing needs!
Posted 10 months ago
'My new hearing aids are the first ones ever to "focus"successfully on the sounds I want to hear - excellent at cutting out background noise in busy echoing settings . (no messing around with "phone controls or fiddling with switches) They are very good value for money . Don't irritate the ear either . Have always had good service and excellent advice at Worcester Hearing Centre and they keep up to date with new innovations.
Helpful Report
Posted 10 months ago
Dear Mrs Noons, thank you for your wonderful review! We're thrilled to hear that your new hearing aids are making such a positive difference, especially in challenging environments. It’s great to know that they are delivering the clarity and focus you need—without the hassle of adjustments! We truly appreciate your kind words about our service and commitment to staying up to date with the latest innovations. Your satisfaction means everything to us, and we’re always here to support you on your hearing journey.
Posted 10 months ago
Nothing too much trouble for Alex and me a VERY fussy individual. Every question answered effectively and every doubt about the product resolved efficiently with more than enough patience. Can’t recommend the practice enough, well done.
Helpful Report
Posted 11 months ago
Dear James, thank you for your fantastic 5-star review of Worcester Hearing Centre! We’re thrilled to hear that Alex was able to assist you so effectively and patiently. Your kind words about his dedication to addressing your questions and doubts truly inspire our team. We believe that everyone deserves personalised care and we’re glad we could meet your needs. Thank you for recommending us and for choosing us as your hearing care provider.
Posted 10 months ago
I had an urgent need to have my hearing checked and ears dewaxed. I was given an appointment within 48 hours and Adam was just wonderful. Friendly, knowledgable, sympathetic, explained everything and was so professional. Can’t rate them too highly. Thank you.
Helpful Report
Posted 11 months ago
Dear David, thank you for your 5-star review of Worcester Hearing Centre! We’re so pleased to hear that you had a positive experience with Adam. It’s wonderful to know that he was able to provide the friendly, knowledgeable, and professional care that we pride ourselves for. We understand the importance of addressing urgent needs, and we’re glad we could assist you promptly. Thank you for sharing your kind words, we are always here for all of your hearing needs!
Posted 10 months ago
Maariyah was super helpful, amazingly professional and did the job, my ears have never been so clear. I would highly recommend for anyone to go see these lovely, friendly people if you have anything wrong with your hearing
Helpful Report
Posted 11 months ago
Dear Johnathan, thank you for your glowing 5-star review of Stratford Hearing Centre! We’re delighted to hear that Maariyah provided you with such helpful and professional service. It's wonderful to know that you're enjoying clear hearing now! Your recommendation means a lot to us and truly reflects our commitment to providing excellent care to all our clients. Thank you for sharing your experience, and we look forward to seeing you again soon!
Posted 10 months ago
Such a good service very efficient thank you so much.
Helpful Report
Posted 11 months ago
Dear Charles, thank you for your 5-star review of Worcester & Stratford Hearing Centres! We genuinely appreciate your kind words about our service. Efficiency is key to ensuring a smooth experience for all our clients, and it’s fantastic to know that we met your expectations. Thank you for taking the time to share your feedback and for choosing us as your hearing care provider.
Posted 10 months ago
Maariyah is both friendly and professional. She is always ready to answer any questions and I have great confidence in her ability to give me the best hearing I can have. Thank you.
Helpful Report
Posted 11 months ago
Dear Rachel, thank you for your 5-star review of Stratford Hearing Centre! We’re thrilled to hear about your positive experience with Maariyah. We are glad that her friendly and professional demeanor has instilled such confidence in you. We believe that addressing questions and ensuring our clients feel supported is essential to their journey with us. Thank you for taking the time to share your thoughts. We are grateful you have chosen us as your hearing care provider.
Posted 11 months ago
I was very pleased with the total experience at Worcester Centre from booking the appointment with Kim to the procedure with Adam who were both very friendly and professional in their approach. Great team and service Tom ! Thank you.
Helpful Report
Posted 11 months ago
Dear Nigel, thank you for your fantastic 5-star review of Worcester Hearing Centre! We’re thrilled to hear that you had such a positive experience from start to finish. Kim and Adam are indeed a great part of our team, and it’s wonderful to know that their friendly and professional approach made your visit enjoyable. Your feedback is greatly appreciated, and we're grateful for your kind words about our service. We are always here for all of your hearing needs!
Posted 11 months ago
Thank you Alex and all the staff at Worcester Hearing centre. Alex was very relaxed and friendly and explained everything I needed to know about wearing and getting used to wearing a new hearing aid as I was very nervous about being able to master it. He answered all my questions. Why did I worry? All the staff were so helpful and kind each time we attended. Didn’t make me feel nervous I was just one of a group of friends . Thank you everyone. See you next time
Helpful Report
Posted 1 year ago
Dear Trish, thank you for your lovely 5-star review of Worcester Hearing Centre! We’re delighted to hear that Alex and our team made you feel relaxed and supported during your visit. It's fantastic to know that Alex was able to explain everything you needed regarding your new hearing aid and help ease your nerves. We truly believe in fostering a friendly and welcoming environment for all our clients, and your kind words reflect just that. Thank you for letting us be a part of your hearing journey, and we can’t wait to see you next time!
Posted 11 months ago
This is our second visit to Stratford Hearing Center with my daughter for earwax removal. My daughter is Autistic and finds procedures that involve noise and close physical proximity very difficult. So it’s fortunate that her Audiologist is Maariyah Arshad. Her professionalism and patient, friendly approach put my Daughter at her ease and makes an uncomfortable procedure much easier and the thought of future visits a lot more bearable. I can’t recommend them or her enough.
Helpful Report
Posted 1 year ago
Dear Philip, thank you for your fantastic 5-star review of Stratford Hearing Centre! We are so glad to hear about your positive experience with Maariyah during your daughter's earwax removal procedure. It's heartwarming to know that her professionalism and friendly approach made such a difference for your daughter. We understand how challenging these procedures can be, especially for our neurodivergent patients, and we strive to ensure every visit is as comfortable as possible. Your strong recommendation means the world to us. Thank you for sharing your experience, we are always here for all of your hearing needs.
Posted 11 months ago
I have been using the Stratford Hearing centre for two years and their service is excellent, client centred and incredibly helpful
Helpful Report
Posted 1 year ago
Dear Kate, thank you for your wonderful 5-star review of Stratford Hearing Centre! We’re so pleased to hear that you’ve experienced excellent, client-centred service over the past two years. Our team strives to provide helpful and attentive care to all our clients, and your positive feedback truly validates our efforts. Thank you once again for sharing your experience, and we look forward to continuing to support your hearing needs in the future!
Posted 1 year ago
I Called Worcester Hearing Centre early on Monday morning to report that I had stupidly lost one of my aids. Whilst on the ‘phone Adam checked that an identical model could still be sourced, gave me the cost, ordered it and organised a quote for the insurance company. I normally see Laura and on Thursday she set up the new right one, checked and updated the existing left one, and I am back in the real world less than a week after losing the aid. Brilliant service from Laura and the whole team as always!
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Posted 1 year ago
Dear John, thank you for your 5-star review of Worcester Hearing Centre! We’re thrilled to hear that Adam was able to assist you promptly after you reported your lost hearing aid. It’s fantastic that Laura was also able to set up your new aid and ensure everything was in perfect working order. Our team is dedicated to providing timely and effective service, and your feedback truly highlights our commitment. Your appreciation for our team means so much to us. Thank you once again for sharing your experience, and we look forward to seeing you again soon!
Posted 1 year ago
My audiologist Maariyah is always helpful. I recently had a rare problem with my hearing aid. She put me in touch with Hayley in reception who was brilliant. All fixed and resolved in a couple of minutes.
Helpful Report
Posted 1 year ago
Dear Steve, thank you for your 5-star review of Stratford Hearing Centre! We’re thrilled to hear that Maariyah was so helpful in resolving your rare issue with your hearing aid. It’s also wonderful to know that Hayley in reception was able to assist you promptly. Our team is dedicated to providing quick and effective support, and it's great to see that reflected in your experience. Your kind words mean the world to us, and we appreciate you taking the time to share your feedback. Thank you once again, and we look forward to seeing you at your next visit!
Posted 1 year ago
Worcester & Stratford Hearing Centres is rated 5.0 based on 339 reviews