Worcester & Stratford Hearing Centres Reviews

Name: Worcester & Stratford Hearing Centres
Address: 5, Corn Market, Worcester, 5, Corn Market, Worcester, Worcestershire
Rating: 4.99

5.0 Rating 135 Reviews

100 %

of reviewers recommend Worcester & Stratford Hearing Centres

5.0

Based on 135 reviews


Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Worcester & Stratford Hearing Centres:

Over 35 years' experience providing hearing aids & custom hearing solutions in Worcester & Stratford Upon Avon. Family-run, expert audiology advice.

Visit Website

Phone:

01905 617803

Email:

worcester@wshearing.co.uk

Location:

5, Corn Market, Worcester,
5, Corn Market, Worcester
Worcestershire
WR1 2DR

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Adam was very informative and professional. Really feel I’m in good hands! The level of technology is amazing. Aftercare is excellent and I have no hesitation in recommending Stratford Hearing Centre.”

Helpful Report

Posted 1 month ago

“Worcester Hearing Centre has changed my life, especially Laura who helped me to choose the ideal hearing aids to suit my particular situation. All the staff are so helpful and friendly and greeted us with a cup of tea when we first went in. I can now hear the birds singing! Amazing! Thank you so much.”

Helpful Report

Posted 1 month ago

“Adam was extremely friendly and efficient. He diagnosed my hearing problems and explained the hearing aids I needed. In fact everything was explained step by step and the aftercare was excellent. I feel that the ‘package’ I bought was well worth the money. The receptionists are friendly and efficient, and I enjoy the bowls of sweets provided!”

Helpful Report

Posted 1 month ago

“I just wanted to say a huge thank you to Tom and the team at Worcester Hearing Centre for helping me with my new Hearing Aids. They are incredible, there's so much more depth and clarity in the sound, it has improved my overall quality of life! (Probably one of the best purchases I've ever made!!) As a profoundly deaf person, I have been attending there for the past 18 years, and I always know I'm in good hands. The level of detail, knowledge and care is absolutely exceptional. Even after receiving my new hearing aids - they would check in and keep close contact to ensure I'm getting on well with them. I can't praise them enough. Highly recommended.”

Helpful Report

Posted 2 months ago

Dear Edward, thank you so much for your glowing 5-star review of Worcester Hearing Centre! We are truly grateful for your kind words and for taking the time to share your experience with us. We're thrilled to hear that your new hearing aids have made such a positive impact on your life. It's fantastic to know that you are enjoying a greater depth and clarity in sound, ultimately enhancing your overall quality of life. We're honoured that you consider this purchase to be one of the best you've ever made! We aim to provide exceptional care and attention to all our patients, and it's heartwarming to hear that you always feel you're in good hands. Rest assured that our team will continue to be there for you on your journey to better hearing. Thank you once again for your kind recommendation. We genuinely value your feedback and your support. We look forward to seeing you at your next appointment!

Posted 1 month ago

“Attended for ear wax removal appointment. Warm, friendly welcome received from reception and excellent service from audiologist Laura who explained the procedure throughout. Thank you.”

Helpful Report

Posted 2 months ago

Dear Roz, thank you so much for taking the time to give us a 5-star rating for Worcester Hearing Centre! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We are delighted that you enjoyed your ear wax removal appointment with us. It's fantastic to know that you received a warm and friendly welcome from our reception team and that audiologist Laura provided you with excellent service. We strive to make every visit as comfortable and informative as possible. Once again, thank you for your kind words and for choosing us as your hearing care provider. It was a pleasure serving you, and we hope to have the opportunity to do so again in the future.

Posted 1 month ago

“Thorough, professional and friendly. Everything explained carefully. Happy to recommend.”

Helpful Report

Posted 2 months ago

Dear Simon, thank you so much for your outstanding 5-star rating of Worcester Hearing Centre! We are thrilled to hear that our services were thorough, professional, and friendly. Your recommendation means the world to us. We sincerely appreciate your support and trust in our team. If you ever need anything in the future or have any further questions, please don't hesitate to reach out. We are here to assist you. Once again, thank you for taking the time to share your positive experience. We look forward to seeing you at your next appointment.

Posted 1 month ago

“I have had hearing aids but as my hearing worsened, they became increasingly unsatisfactory and I was resigned to increasing deafness. A friend then recommended Worcester hearing Centre. Alex spent two hours analysing my hearing and using my existing hearing aids to see whether there could be an improvement. We decided there were better hearing aids Alex also determined that because of my internal ear structure , i needed personal ear moulds on new hearing aids. When the new hearing aids arrived he spent time testing them in my ears, both in the consulting room and outside near traffic. He also advised me to spend more time listening to different sounds and in different environments as I needed to train my hearing now I had effective aids A fortnight later he tested and adjusted from my experience. This level of personal attention and continuing assessment was new to me and made a huge difference.”

Helpful Report

Posted 2 months ago

Dear Susan, thank you so much for writing a lovely review of Worcester Hearing Centre. We greatly appreciate your feedback and are thrilled to hear about your positive experience with us. We are delighted that we were able to assist you in finding better hearing aids and improve your overall hearing. Our dedicated team is committed to providing personalised care and ensuring that our clients receive the best possible solutions for their hearing needs. We always strive to offer a comprehensive assessment and individualised attention to each of our clients. Once again, thank you for choosing Worcester Hearing Centre and for sharing your experience with us. We are always here to support you every step of the way on your journey to better hearing.

Posted 2 weeks ago

“My recent visit to Stratford Hearing Centre for a de-waxing procedure was its usual delight at the courtesy, care and competence displayed by Laura and Penny. My thanks to you both.”

Helpful Report

Posted 2 months ago

Dear Simon, thank you so much for taking the time to give us a 5-star rating! We greatly appreciate your kind words and feedback about your recent visit to Stratford Hearing Centre. It is truly our pleasure to provide you with excellent service and ensure that you feel well taken care of. Laura and Penny are both highly skilled professionals who always aim to exceed our customers' expectations. Your appreciation for their courtesy, care, and competence means a lot to us. We will make sure to pass on your thanks to Laura and Penny, as it will undoubtedly bring smiles to their faces. Thank you for trusting us with your hearing health needs.

Posted 1 month ago

“Thank you Adam at the Stratford Hearing Centre ! Rob is delighted with his hearing aids He can now join in on family occasions and turn the TV down !! We would recommend you to anyone who has hearing problems. Thank you so much for your kindness and professionalism.”

Helpful Report

Posted 2 months ago

Dear Rob & Sue, thank you so much for taking the time to give Stratford Hearing Centre a 5-star rating. We greatly appreciate your positive feedback and are thrilled to hear that you are delighted with your new hearing aids. We are delighted that the hearing aids have allowed you to fully participate in family occasions and enjoy a more comfortable listening experience while watching TV. Your recommendation means a lot to us, and we would be more than happy to assist anyone else who is facing hearing difficulties. Once again, we sincerely thank you for your kindness and for recognising our professionalism. We look forward to seeing you at your next appointment.

Posted 1 month ago

“Excellent service, as always, at Stratford Hearing Centre yesterday. Special thanks to Laura, who was very gentle, professional and thorough - explaining everything that was happening as we went along - even showing me (with new equipment), what was going on inside my ears, so I could see for myself. Thanks so much Laura and the rest of the team!”

Helpful Report

Posted 2 months ago

Dear Karen, thank you so much for your amazing 5-star rating of Stratford Hearing Centre! We are thrilled to hear that you had an excellent experience and that our team, particularly Laura, provided outstanding service. Your kind words mean a lot to us, and we will be sure to pass along your gratitude to Laura and the rest of our team. We truly appreciate your support and look forward to seeing you again in the future.

Posted 1 month ago

“I have been using this service in Worcester since the early days with Victoria. I have always been delighted with the service she gave.In latter years have been under the care of Alex who has also been excellent, caring and professional taking no end of trouble to provide me with the best hearing experience. The receptionists, Kim and Michell, have also been very helpful and polite making each visit a pleasure. I do recommend this service heartily to anyone looking for help with their hearing.”

Helpful Report

Posted 2 months ago

Dear Jean, thank you so much for giving Worcester Hearing Centre a 5-star rating! We truly appreciate your support and kind words about our service. We are delighted to hear that you have been using our service since the early days with Victoria and have always been pleased with the level of care she provided. We are equally happy to know that under the care of Alex, you have also received excellent and professional service, with careful attention given to provide you with the best hearing experience possible. Additionally, we extend our gratitude to Kim and Michell, our receptionists, for their helpfulness and politeness, which have made each of your visits a pleasure. Thank you for recommending our service wholeheartedly to anyone in need of help with their hearing. We are dedicated to continue providing the highest quality of service and care to all our patients. We are always here for all of your hearing needs.

Posted 1 month ago

“We have been using the Worcester centre for my mothers hearing aids for several years now. The team are very welcoming, caring and courteous at all times from phone calls to entering the premises from Kim and Michelle. Each encounter has been dealt with professionally. We have also received excellent care and attention from Alex who has been professional and kind in his approach at all times. We are never rushed and treated as individuals. I would not hesitate to recommend this centre, and the team, to anyone seeking help with hearing issues.”

Helpful Report

Posted 2 months ago

Dear Sue, thank you so much for your outstanding 5-star review of Worcester Hearing Centre. We greatly appreciate your kind words and are delighted to hear about your positive experiences with our team. It warms our hearts to know that our staff, particularly Kim, Michelle, and Alex, have consistently shown professionalism, kindness, and attentiveness towards you and your mother. We understand the importance of providing a welcoming and caring environment, and we are thrilled that you have felt supported throughout your visits. Your recommendation means the world to us, and we are grateful for your trust in our services.

Posted 1 month ago

“Been to the hearing centre a few times now and have always found the staff pleasent and welcoming, with Laura’s attention to detail and caring approach much appreciated.”

Helpful Report

Posted 3 months ago

Dear Peter, thank you so much for giving Worcester Hearing Centre a 5-star rating! We truly appreciate your support and kind words. We are delighted to hear that you have been to our hearing centre multiple times and have consistently found our staff pleasant and welcoming. Laura, in particular, deserves a special mention for her attention to detail and caring approach. We are thrilled that her efforts have been appreciated by our valued customers like yourself. Once again, thank you for your support and for taking the time to share your positive experience.

Posted 2 months ago

“Stratford Hearing - 14/2/2024 Perfect! Welcoming, efficient and lovely people. Thank you, Chris.”

Helpful Report

Posted 3 months ago

Dear Chris, thank you so much for your wonderful 5-star rating of Stratford Hearing Centre! We greatly appreciate your kind words and are thrilled that you found our services to be perfect. At Stratford Hearing Centre, we strive to provide the best possible experience for all our valued customers, and your feedback truly validates our efforts. We look forward to assisting you with any future hearing needs. Thank you for choosing us as your hearing care provider.

Posted 2 months ago

“Perfectly professional and informative throughout my visit. Both Alex and the receptionist made my visit a pleasure. I will use them from now on. Thankyou.”

Helpful Report

(Worcester Hearing Centre) - Posted 3 months ago

Dear Jenny, thank you so much for taking the time to give Worcester Hearing Centre a 5-star rating! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with us. We are delighted to learn that our team provided you with a perfectly professional and informative visit. It brings us great joy to know that they made your time with us enjoyable. Rest assured that we will pass along your appreciation to them. Your loyalty means a lot to us, and we are honoured to have earned your trust as your preferred hearing centre. We are always here for all of your hearing needs.

Posted 2 months ago

“I use my ears for my job (sound engineer) and so was very nervous about having my ears cleaned. I was put at ease immediately and the service was friendly, professional and entirely ethical. Informed consent was gained throughout the entire process and I was constantly being asked if I was ok with what was happening. Turned out I actually really enjoyed the process and I had no need to be nervous. Will definitely be going back.”

Helpful Report

Posted 3 months ago

Dear Fred, thank you so much for the outstanding 5-star review and for your kind words. We greatly appreciate your feedback and are thrilled to hear about your positive experience at Stratford Hearing Centre. As a sound engineer who relies on your ears for your job, we understand how important this process was for you. Your kind words mean a lot to us, and we are grateful for your trust in our services. We are always here for all of your hearing needs. Thank you once again for choosing us as your hearing care provider.

Posted 2 months ago

“Laura was very caring and pleasant and explained the procedure fully. The whole experience was excellent”

Helpful Report

Posted 3 months ago

Dear Marilyn, on behalf of Laura and the whole team, we would like to thank you so much for your wonderful 5-star review! We are thrilled to hear that you had an excellent experience with us. We appreciate your kind words and are grateful for your support. We are always here for all of your hearing needs.

Posted 2 months ago

“Being a 71 yr old ,I thought poor hearing went with the territory ,but recently I could barely hear through my right ear causing me concern .My lad Mike had a successful treatment a while back and reccomended Worcester Hearing Centre . I made an appointment and was early and waited in reception where Michelle on reception offered and made me a lovely cup of tea . Very kind I thought . On time ,Laura the Audiologist came out and escorted me into the treatment room .I had already completed my medical form in reception so she knew my history . I had been using Earol for a few days on there recommendation to try and soften any wax build up . She inspected my ears and then showed me using a mini camera how blocked my ears were . The first session she managed to clear my left ear ,so result ,but my right ear was very blocked and another visit required a few days later .This removed a bit more but decades of build up proved stubborn . Another visit was required . While waiting for the next appointment my right ear was aching and I rang the centre . Alex ,the owner booked me in and made more progress in removing the stubborn wax . By now I knew everyone there ,including the other receptionist Kim .more Earol was needed and another appointment with Alex .finally after four appointments the right ear was sorted and I could hear again .massive result . No extra charge was made and everyone was lovely ,patient,and couldnt do enough to help .The fee of eighty pounds was a bargain in sorting my problem .My hearing is the best I can remember and vital to me as I work in motorsport trackside . Five Star treatment from a fantastic team . "It's a Ten from Len "”

Helpful Report

Posted 3 months ago

Dear Chris, thank you so much for sharing your incredible journey with Worcester Hearing Centre! We're thrilled to hear about the positive transformation in your hearing and appreciate your kind words about our team. It's heartening to know that from the moment you arrived, you felt welcomed and cared for by Michelle, Laura, Alex, and Kim. We're glad that our thorough approach helped to resolve the stubborn wax buildup in your right ear, ultimately restoring your hearing. Your satisfaction and improved hearing are our top priorities, and we're honoured you have chosen us as your hearing care provider. Thank you for choosing Worcester Hearing Centre—we appreciate your trust and your glowing recommendation!

Posted 3 months ago

“For those of you, like myself, who are a little unsure which company to use regarding treatment of your ears, then worry no longer. I received first class treatment at Stratford Hearing Centre. Staff are kind and attentive and everything is explained in a clear and professional manner. I highly recommend this company.”

Helpful Report

Posted 3 months ago

Dear Lyn, thank you so much for your kind words and for sharing your positive experience at Stratford Hearing Centre! Alongside providing excellent hearing care, providing clear and professional explanations while ensuring kindness and attentiveness from our staff is what we strive for, and we're delighted that you experienced just that. Your recommendation means a lot to us, and we're grateful for the trust you've placed in us. We are always here for all of your hearing needs. Thank you for choosing Stratford Hearing Centre!

Posted 3 months ago

“When I called to book an appointment for earwax removal, I received helpful and prompt service from Michelle and Kim in reception and continued friendly and efficient service from them on the day I attended. My appointment with Laura was excellent, with useful information as well as sorting out my problem. The price was less than expected . I am very happy with my visit. Thank you all.”

Helpful Report

Posted 3 months ago

Dear Helen, thank you so much for taking the time to share your positive experience with Worcester Hearing Centre. We're delighted to hear that Michelle and Kim provided you with helpful and prompt service when booking your appointment, and that their friendliness and efficiency continued on the day of your visit. We're also thrilled that your appointment with Laura was excellent, and that you received not only effective earwax removal but also useful information. It's wonderful to know that the overall experience exceeded your expectations. Thank you for choosing Worcester Hearing Centre—we truly appreciate your kind words and are here for all of your hearing needs.

Posted 3 months ago

Worcester & Stratford Hearing Centres is rated 5.0 based on 135 reviews